A brilliant session led by Andy which not only taught some useful words and phrases, but also went into sentence structure and a proper look into the language. I've done a few BSL lessons before and h... See more
Company replied
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A brilliant session led by Andy which not only taught some useful words and phrases, but also went into sentence structure and a proper look into the language. I've done a few BSL lessons before and h... See more
Company replied
Andrew was an absolutely fantastic teacher. He was full of humour and made the sessions very fun and interactive - which can’t be easy when running sessions online! I looked forward to the sessions ev... See more
Company replied
I had an ear surgery last year with a risk of meningitis and risk of being deaf from one ear. It fortunately didn’t happen but I’m quite emotional about it and really interested in learning BSL.... See more
Company replied
Our company booked an introduction to British sign language course for our annual summer day and it was brilliant. The instructor really made BSL come alive and we all had fun learning some basic us... See more
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Written by the company
With our communities, we’ll change society to make it more inclusive for everyone, help people hear better now and fund world-class research.
Our communities are huge: 1 in 3 adults in the UK are deaf, have hearing loss or tinnitus.
If our work doesn’t directly impact you, it will almost certainly be making a difference for someone you know and love.
We work with our communities and partners across health, employment, research, government and more to change life for the better.
We provide support for businesses and organisations to help you make sure your workplace is fully inclusive for staff and customers from our communities.
It’s important to make sure your workplace is inclusive of deaf people and people with hearing loss. 12 million people of working age have hearing loss, which may have an impact on their communication, productivity and wellbeing.
We’re an independent charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
Get in touch to discuss how we can help you make your workplace inclusive and accessible for employees and customers.
Our products and services will help you:
See our full range of services below.
Deaf awareness training
From companywide seminars and **award winning** CPD accredited eLearning to powerful interactive group sessions, you are sure to find what you need to provide your staff with the confidence and skills to communicate with colleagues and customers who are deaf, have hearing loss or tinnitus. Ask your colleagues, the chances are they would love to learn. All our courses are delivered by professional trainers with lived experience.
Workplace assessments
Support employees who are deaf, have hearing loss or tinnitus to gain confidence and perform at their best with simple work environment adjustments, technology and support. A face-to-face or remote workplace assessment is carried out at the employee’s main place of work or via video call. It will usually last between 1 and 3 hours. Our experienced assessor will help identify some key solutions and provide practical advice on what support and reasonable adjustments can be made to support you and your staff at work.
British Sign Language (BSL) training
From our CPD accredited companywide eLearning packages to fun interactive group sessions. Support your staff to learn the basics and have conversations with colleagues and customers whose first or preferred language is BSL. BSL is a language used by deaf people to communicate using hand signs, gestures, facial expressions and lip patterns. It’s a totally different language to English.
Ask your colleagues, the chances are they would love to learn BSL. All our courses are delivered by professional trainers with lived experience.
RNID webinars, advice, resources and consultancy
Our clients enjoy access to webinars throughout the year across a range of topics and access to tips and resources about how to be more inclusive for your colleagues and customers. We also offer a bespoke consultancy service to assist you with developing new products and services, or to help you evaluate and improve your current practice. Please get in touch to find out how our team of experts can support you.
Hearing loops
A hearing loop is an assistive listening system that helps make public premises welcoming to people with hearing loss.
They transmit audio directly to users’ hearing aids or cochlear implants, cutting out background noise and making speech and music clear. They also ensure that companies or organisations are being compliant with equality legislation.
Together with our partners we have all you need to ensure your venue is accessible.
Brightfield Business Hub, Bakewell Road, PE2 6XU, Peterborough, United Kingdom
Great pace and time to ask for clarification and to practise with each other. Good class size.
Andrew and Julie were friendly and not judgemental. Very helpful.
Excellent! Thank you.

Reply from RNID
Andrew was an incredible instructor! Sessions were fun and really useful, it was a great environment to learn in. Thanks!!

Reply from RNID
The RNID training session hosted by Andrew was really good. It was an insightful journey providing lots of education around deaf culture and how to communicate effectively.
Thank you so much for your time!

Reply from RNID
We organised RNID to do a BSL virtual taster for our organisation. It was absolutely fantastic. We’ve had such glowing positive reviews and sparked a genuine curiosity for our employees. Andrew and Lisa were a dream time - thoroughly enjoyed and can’t wait to continue to work with RNID.

Reply from RNID
Andrew was a very entertaining and informative presenter, meaning you focused entirely on the presentation, without being distracted with multi tasking. The content was pitched at a perfect level that non signers can try to learn without feeling overwhelmed and was delivered with really helpful suggestions for remembering the actions that we can relate to ourselves. I would recommend everyone has the opportunity to, and attends a session like this.

Reply from RNID
Andrew and Julie were great at showing us the basics of BSL. Very informative and went at a great pace. Really enjoyed it and encouraged me to learn more. Would highly recommend

Reply from RNID
Great paced training, relevant and interesting…great flavour of the basics and very fun tutor

Reply from RNID
Abi is a great instructor and helped us understand better how to communicate and support our deaf colleagues.

Reply from RNID
Abi’s workshop was really enlightening and useful, to understand the challenges deaf colleagues could be facing and to help support them

Reply from RNID
Kevin’s workshop is amazing and really insightful workshop on deaf awareness.
Every office should be having this session. This really helped with understanding a working with a colleague that is hard of hearing and with personal relationships.

Reply from RNID
I found the intro to BSL really fun and engaging and feel like BSL has been demystified for me and I no longer feel so intimidated by the idea of learning.
The instructor kept it light and upbeat while also explaining lots of good tips for communicating with the profoundly deaf.
At the end, I was surprised to feel really moved by the power of learning and seeing how communication had so quickly improved with learning some basic signs. As a moderately deaf person, I have felt both anxious and intimidated by the idea of learning BSL but can say that I now can see it's really empowering and I will look into developing my BSL vocabulary on my own time.

Reply from RNID
Excellent experience. Andrew was really engaging and helped ensure everyone was getting their hands right.

Reply from RNID
Lovely session from Andrew, made us all feel included, thank you

Reply from RNID
Excellent presentation on hearing loss challenges by Kevin Harper to our employees 👌🏻

Reply from RNID
Very nice people who were very attentive to each one of us and made the sessions not only informative but fun and enjoyable.

Reply from RNID
This session was great to be introduced to BSL and be able to understand it a bit more. Matthew was great & made it fun to learn.

Reply from RNID
Interesting and informative deaf awareness session, highly recommend

Reply from RNID
Very informative, lots of ideas to help us improve service experience and to support my colleagues.

Reply from RNID
Amazing presentation given, really informative and good to have been shown other places to get information for further learning. Definitely would recommend!

Reply from RNID
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