Louella Belle Reviews 766

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service as always, nothing is ever too much. I can't wait to receive my stock.

Rated 5 out of 5 stars

I had placed an order for footsie bath liners, unfortunately they had not arrived and I was asked to leave a review so I left a review saying I had not received my items. Sophie contacted myself... See more

Company replied

Rated 5 out of 5 stars

Always great products 👌 I must say how impressed i am with the dip system, I love it. I've been trying it on myself first and would like to give a tip about the base coat. On the first layer, l... See more

Company replied

Rated 5 out of 5 stars

Can’t thank Sophie in customer care enough. My parcel went missing, typical delivery drivers said it was delivered but I didn’t receive it. Sophie promptly sorted it out and despatched my order. A b... See more

Company replied

Company details

  1. Beauty Products Wholesaler
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Education Center
  5. Nail Salon

Written by the company

Louella Belle are the sole UK distributors for manicure, pedicure, beauty and spa products, distributing unique brands for your business. Our team are here to help and understand your needs. We pride ourselves in providing a personal service to each of our customers, regardless of their business size.


Contact info

4.9

Excellent

TrustScore 5 out of 5

766 reviews

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No history of asking for reviews

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4.9

All reviews

(766)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beauty therapist

Excellent customer service!

December 7, 2023
Louella Belle logo

Reply from Louella Belle

Hi Mayda, thank you so much for your 5-star review :) - LB x

Rated 5 out of 5 stars

Great range of professional products

Great range of professional products. Also knowledgeable helpful service with excellent training courses.
I feel confident using Louella Belle products.

November 26, 2023
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Reply from Louella Belle

Hi Lucy, thank you so much for your great review :) - LB x

Rated 5 out of 5 stars

Fast delivery

Fast delivery great service

December 5, 2023
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Reply from Louella Belle

Hi Susanne, thank you so much for your 5-star review :) - LB x

Rated 5 out of 5 stars

Highly recommend

Amazing products and customer service.
Website is easy to navigate, which makes ordering a breeze, and delivery is super fast.
I am currently doing the beginners pedicure training with Louella Belle which I would highly recommend too.

November 16, 2023
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Reply from Louella Belle

Thank you for your great review Melissa, we are happy to hear you enjoyed the webinars and would recommend them :) - LB x

Rated 5 out of 5 stars

Can’t thank Sophie in customer care…

Can’t thank Sophie in customer care enough. My parcel went missing, typical delivery drivers said it was delivered but I didn’t receive it.
Sophie promptly sorted it out and despatched my order.
A big thank you to Sophie xx

November 27, 2023
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Reply from Louella Belle

Hi Sharon, thank you so much for your fabulous review and patience whilst we rectified this for you - LB x

Rated 5 out of 5 stars

Always amazing service

Always amazing service from Louellabelle. Great selection of beauty products for the beauty professional.

November 26, 2023
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Reply from Louella Belle

Thank you for this 5-star review Clare! We really appreciate it :) - LB x

Rated 1 out of 5 stars

Disappointed

Sadly, my order has turned up damaged. I’ve contacted Louella Belle and sent pictures of the damage, however I am still awaiting a decision as to how we rectify this. Very disappointing, not the normal customer service I have had in the past with other beauty suppliers when there is a problem.

November 24, 2023
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Reply from Louella Belle

We are so sorry to hear this - we aim to resolve any issues as quickly as possible, we have responded to your query and our team are working on getting this rectified for you :) I hope this helps - LB

Rated 5 out of 5 stars

Great service

As always, the products I wanted products were easy to order, the communication is excellent and delivery is prompt and very well packaged. So pleased with my order

November 22, 2023
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Reply from Louella Belle

Thank you for your wonderful review Tanya! I hope you enjoy your order :) - LB x

Rated 5 out of 5 stars

Staff are helpful

Staff are helpful, great training options and prompt delivery.

September 30, 2023
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Reply from Louella Belle

Hi Amy, thank you for your amazing review! - LB team x

Rated 5 out of 5 stars

Great service, fast delivery

Fast delivery, great offers, what more could you ask for!

November 17, 2023
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Reply from Louella Belle

Thank you for your 5 star review Ann! We are so happy to hear you are enjoying our Black Friday offers :) - LB x

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