Louise Carter Jewelry Reviews 

Yesterday, I received my 7 pieces of jewelry for $85. While unpacking one of the necklaces, I noticed that the chain was broken, so I immediatedly emailed customer service. As I hit "send", I reluctantly thought to myself, "I bet I'll be lucky to hear from anyone by Friday, and I can't imagine what kind of pain in the a$$ this is going to be." To my utter surprise, within 2-3 minutes, I had an email response. Erika asked me to send her a photo of the damaged necklace, the name of the necklace and my order number. I quickly sent the email request back to her. Again, within minutes she responded with the 3 options that I had for a resolution. I answered her back and was immediately sent an email stating that the replacement necklace was on the way! I was blown away with her prompt and more than fair responses. This is the kind of customer service that sets businesses apart from the competition these days. Here's the other thing...all this emailing back and forth was taking place at 8:30 pm cst. To be getting superb customer service at that time of the evening is unheard of. I am over the moon satisfied with the customer service that I received and love my new jewelry. Their 100% satisfaction/tarnish free guarantee is nothing to thumb your nose at either. I would recommend this company to anyone.

loved my jewelry pieces! super cute

Love my Louise Carter jewelry. There bundles make the perfect gifts and I have tons of pieces! Would recommend, super cute!!

The pieces I ordered came on time and where exactly what I was looking for. Great quality and can see myself wearing them for a long time. Will be coming back and ordering more.

I was skeptical about the quality of the jewelry because the price is so good. I got my order and everything is perfect. I did have a mishap with one piece but customer service was extremely fast in replying and getting it fixed for me!! Will definitely order from here again and recommend to others.

Prices and shipping were great, but their earrings gave my skin a horrible reaction. They claim their jewelry is hypoallergenic, but I believe this is false advertising. Now I'm dealing with a very painful rash on my earlobes.

Believe the social media hype, the Louise Carter beautiful jewelry arrives very quickly individually wrapped and packaged safely. I received 12 pieces of the most gorgeous jewelry and I get compliments on my first set which was also a 12 pack! I wear sunblock, I wear bug spray, and I’ve worn them in the shower and washing hands and the pieces really stand up! I had one item arrive damaged and their customer service was awesome. I feel like it was a real person emailing me that they replaced it immediately. Great experience, you won’t believe the quality pieces and compliments that you will receive - such awesome value - thank you all!

I've ordered from Louise Carter three times now and honestly cannot recommend them enough. The Chelsea Herringbone Necklace is my absolute favourite, I wear it every single day including in the shower and at the beach, and it still looks brand new after 4 months. No tarnishing, no skin reactions, nothing.

Shipping was faster than I expected, arrived in just under 2 weeks to Australia with tracking the whole way. Packaging was beautiful too, would honestly make a perfect gift.

Had one small issue with a bracelet sizing and the customer service team sorted it out super quickly, no fuss at all. Genuinely felt looked after.

For the price point, the quality is unreal. Will definitely keep ordering.

Gold plated jewelry does not look like this guys don’t fell for this has an ugly color and jewelry it’s made cheap and looks cheap don’t buy this trash

PLEASE NOTE if you purchase an item they do not offer return label, you will have to purchase yourself, provide the information to them and follow up on the return status.
With that said the items were ok, a bit daintier than appeared in pictures. Not a product I would purchase again, also with that return policy I would NEVER purchase again.

The jewelry is sooo brassy. It does not look like the pictures.

I wore my anklet for 6 days and it fell off. I contacted customer service and they offered me a "store credit" to purchase another one. They gave me $15 and the anklet is listed at $46.

Not to mention- they ship from China (which is not disclosed) and it take weeks to get the order.

Buyer beware!!!!

I love that I can wear it everywhere especially in the ocean. I am always looking for good designs in jewellery that I can wear to the ocean so this one is on top of my list as it doesn't tarnish and is quite affordable too. Good purchase!

Legit Product!!! I'm so happy

love this just exactly what i was looking for

really good quality & quick delivery, would recommend

My experience... My opinion is 100% SCAM. Tropicana necklace marketed as being pearls... plastic beads. paperclip necklace marketed as .925 sterling silver... same generic tag as all the others stamped [18kgp]. Even though I got all silver pieces, some marketed as sterling silver, all have the same generic 18kgp stamped tag. Ring marketed, as sterling silver had no material stamp or markings. One necklace clasp stopped closing properly immediately. "Size 7" rings are not correct and had no tag or sticker lableing the size. Customer has to cover return shipping for refund even after being called out for false advertising then they stop responding.

Jewelry is junk. Tarnished and horrible quality. When I asked for a refund they gave me a residential address in Ohio even though they advertise they are located in Hawaii.

The jewelry is cute and well priced but don’t expect it to last. For a $10 piece of jewelry, it’s not going to last a lifetime and the company does not stand by the lifetime warranty. A stone fell out of one piece and another tarnished. I was given a store credit- albeit reluctantly- after I pushed back on their refusal to uphold their warranty. Their marketing is definitely top notch, leading consumers to believe the company is local, however products are shipped from Asia in packaging worth probably more than the actual products!

I’ve had the same necklace from Louise Carter for over a year. I got it last February and still wear it to this day. I wear it in the shower, at the beach, in the pool, at the gym. Literally everywhere and never take it off. It has never tarnished. It’s one of the gold pieces. I’ll loveeee this brand forever. Also it took 1-2 weeks for it to be delivered to me. Not too long!