Loveandpetcare Reviews 25

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Ordered a dog collar - arrived on time, good quality - cant say anything else about it. perfect service.

Rated 5 out of 5 stars

Wide range of good quality pet products. In particular the Ancol tartan coats are brilliant and my two diva westies love them as well as looking remarkably cute walking side by side . Order was proces... See more

Rated 5 out of 5 stars

I cannot rate Love and pet care highly enough. They have amazing prices, cheaper than you can get anywhere else with great delivery times. The customer service team when I wrote to them was absolutely... See more

Rated 1 out of 5 stars

Avoid at all costs This is a drop shipping company selling fake goods that you can get from Temu. The ‘leather’ collar I ordered is actually plastic coated fabric. It broke after a month and my n... See more

Company details

  1. Pet Store

Written by the company

Love and pet care is a specialty online shop offering a curated selection of quality pet products. we focus on independent designers and contemporary collections thoughtfully crafted to blend seamlessly with your personal style.


Contact info

3.8

Great

TrustScore 4 out of 5

25 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs
This is a drop shipping company selling fake goods that you can get from Temu.
The ‘leather’ collar I ordered is actually plastic coated fabric.
It broke after a month and my nearly meant my dog ran into the road.
Dangerous fake goods

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Love shopping at Loveandpetcare.com If…

Love shopping at Loveandpetcare.com If I have any problems regarding my orders it is always sorted out immediately. The staff are always so friendly and helpful and nothing is too much trouble for them to sort out. The range of products available and knowing what items they have in stock is a great help to

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Wide range of good quality pet…

Wide range of good quality pet products. In particular the Ancol tartan coats are brilliant and my two diva westies love them as well as looking remarkably cute walking side by side . Order was processed quickly and arrived in a week. Holly and Lily give Petshop Direct 5 out of 5.

June 4, 2024
Unprompted review
Rated 3 out of 5 stars

Very long waiting time

I ordered on 12th Dec, numerous emails were sent to ask where my delivery was,they did respond promptly but i only just received my item today 8/1/24, shocking waiting time however i am happy with my purchase

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

The site was easy to follow

The site was easy to follow, with lots of choice and competitive prices. Being disabled and being able to get everything delivered to my door within days is perfect.
Great choice of specialist diets too for my elderly diabetic dog. Plus I get points when I shop. Would definitely recommend.

August 26, 2023
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service. No telephone number to call my dog bed has come and the material is awful. It is ripped in two places and it’s basically been ordered straight from china to myself with Chinese writing all over the packaging. Could have ordered this myself from ali express wnd cut out the middle man! Shocking

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent, courteous and professional

Can’t praise them enough for their customer service. I was missing a part from one of my products and they swiftly sent it to me. When they discovered an issue with the courier, they immediately dealt with it. Excellent, courteous, and professional emails were exchanged and the issue was resolved. Great quality products too. Would use it again and again!

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

I cannot rate Love and pet care highly enough

I cannot rate Love and pet care highly enough. They have amazing prices, cheaper than you can get anywhere else with great delivery times. The customer service team when I wrote to them was absolutely fantastic (especially Leon) Twice he responded to my messages straight away if they stocked certain items. They then immediately uploaded the products onto the website to my personal request so that I could purchase them! Fantastic!

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Very Happy

I found ordering was simple, and hassle-free with the website easy to navigate. I thought the order was going to be delivered the following week, but arrived a few days early - which was great. My items arrived well-packaged and intact. I am very happy with the quality. Thank you.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Really good value for the money

Really good value for the money Love and pet care, a great deal which is good value, big saving on the normal price.
I have 2 big dogs so buying in bulk and having it delivered is very helpful. The ordering and delivery process is easy and efficient. Great communication. I highly recommend this Loveandpetcare.com.

February 24, 2023
Unprompted review

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