Lovehomeliving Reviews 40

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really good customer service in dealing with our order and then excellent support in helping deal with the delivery especially considering the delays caused at our end by a delayed house move. We love... See more

Company replied

Rated 5 out of 5 stars

Customer service from this company was excellent, I was kept informed through the whole process. I would definitely buy from them again. Living in N.I it’s been very difficult to get goods delivered... See more

Company replied

Rated 5 out of 5 stars

Absolutely love our sleigh bed. It was very well packaged and a good, solid bed which looks stunning. I live in the Outer Hebrides, so it’s a bit more of a challenge having large items delivered here... See more

Company replied

Rated 4 out of 5 stars

We had a large order of dining room furniture to be delivered to Northern Ireland. There were issues with Love Home Living's supplier and we were worried we would not get our table delievered on time... See more

Company replied

Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and great service

Really good customer service in dealing with our order and then excellent support in helping deal with the delivery especially considering the delays caused at our end by a delayed house move. We love the furniture itself , it is amazing. Our first furniture purchase online and all in all an excellent experience. Thank you.

March 20, 2025
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Thanks very much for your feedback - it was an absolute pleasure dealing with you and we are delighted you love the furniture so much

Rated 5 out of 5 stars

Fantastic all round

Great service and the furniture we ordered is absolutely beautiful. Communication was fantastic from start to finish, seamless process. Will definitely use again. Thanks again.

January 2, 2025
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Great to hear! Thank you very much for your custom

Rated 5 out of 5 stars

Clermont bedroom range

Ordered the Clermont bedroom range and its absolutely gorgeous. Really solid, great quality and looks better up close than in the pictures. Really pleased. Will definitely order from here again

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor service online

Very poor service online. When asking questions about delivery I was told to visit the store. I asked where the stores were and I got a message just saying 'website'. Obviously this person was off the customer service training was given. I won't be buying from this company. And their website is defunk.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great company and furniture

Great company and furniture, very flexible as we were moving and couldn’t take immediate delivery. Great communication and bed, bedsides and dressing table fantastic quality. Would def use again.

October 15, 2024
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Thank you for your review! Wonderful to hear that you love the new furniture.

Rated 5 out of 5 stars

French Style Bedroom Furniture

I took a risk and it paid off! I wanted to buy a wooden bed and side tables for my bedroom and conducted weeks of window shopping both online and in store. Most beds in the UK are upholstered, so it was difficult to find something stylish. I came across Love Home Living via TikTok and really loved the look of the bed in another customers video. I was apprehensive about purchasing furniture sight unseen, but they have a 2 week 'no questions asked' return policy which reassured me. I opted for the white glove service, which meant the delivery men delivered the furniture to my room of choice and assembled the bed for me. I purchased the Frank Hudson weathered cane bed + 2 side tables. I also purchased the matching chest of drawers. The quality of the furniture is fantastic and it looks so aesthetic. It only took 10 days from the day I ordered to delivery which was much sooner than the 2-3 week window I was expecting, which was a nice surprise. The customer service is also great, and I can tell the furniture will last me many years. If you're thinking about purchasing from Love Home Living, I'd highly recommend them!

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely love our sleigh bed

Absolutely love our sleigh bed. It was very well packaged and a good, solid bed which looks stunning. I live in the Outer Hebrides, so it’s a bit more of a challenge having large items delivered here. Danny took the trouble to find out how much extra delivery would be (most places won’t bother). He kept me up to date with the delivery and was a true professional at all times. Great customer service and a fantastic product, I would highly recommend.

July 19, 2023
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Thank you for your review, we really appreciate it and we're so glad you love the new furniture.

Rated 5 out of 5 stars

Exceptional customer service

Finally, an independent company that offers customer service like John Lewis! Danny at Love Home Living is professional, efficient, and a pleasure to deal with.

May 2, 2023
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Thank you for your kind words. Hope to help you again soon.

Rated 5 out of 5 stars

Excellent service and bed

Gina was really quick in responding to my emails and the Superking Carmen bed we decided on was one of our best purchases ever being really, really well made and of such solid construction. It looks fabulous. All in all a great product from a v helpful Gina!

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

Sofa bed in a box

I am so happy with my new sofa. The ordering and delivery were easy and efficient. I was sent a swatch to see and feel the fabric. It arrived in several pieces (I have a narrow hallway!) and was delivered straight to the room. It was very easy to assemble. It feels and looks to be of excellent quality. I may have to go back for more!

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Very beautiful furniture

Very beautiful furniture - and very easy company to deal with.
I needed something to be sent very quickly and I was not let down.
I am very happy with both product and service

June 13, 2022
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Thank you so much for your lovely review. So pleased to hear you are very happy 😄

Rated 5 out of 5 stars

Hi There,

Hi There,

I have received the item. and it's just awesome thank you very much for a great produced and quick service.

Kind Regards

SShand

Sent from Outlook

December 20, 2021
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Thank you for your positive review which is very much appreciated.

Rated 5 out of 5 stars

Great customer service and…

Great customer service and communication, and lots of patience when I asked various questions. I ordered a bed last year and the whole process was made very easy, it arrived as expected and its very beautiful and accurately photographed on their website. A year on, the bed still looks and feels great.

September 9, 2021
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

We really appreciate you leaving such a positive review - thank you!

Rated 5 out of 5 stars

Storage bed

Customer service from this company was excellent, I was kept informed through the whole process. I would definitely buy from them again. Living in N.I it’s been very difficult to get goods delivered at the moment but Love Home Living organised delivery straight to my door without any hassle at all. We are delighted with our purchase.

July 26, 2021
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

We are very pleased that you are happy with your purchase and the service received. Thank you so much for the lovely feedback😃

Rated 5 out of 5 stars

Order a beautiful french sleigh bed

Order a beautiful french sleigh bed. Communication was excellent throughout, thank you!

June 9, 2021
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Thanks so much for your comments; it's great to hear you were pleased with our service and your new bed. 😃

Rated 5 out of 5 stars

Fantastic customer service

Both Gina and Sacha were brilliant the whole way through. I had carried out research on the wardrobes we wanted and looked at all stockists. Contacted three different ones asking for a wood sample to match our bed. Only Love home Living responded and I received the wood sample in a few days! They also priced matched a competitor which was brilliant because I still would have brought from them as I already trusted them and the service I received had been brilliant. The delivery guy was really lovely too, polite and helpful. Sacha has already followed up asking if I am pleased with the wardrobes. Just lovely people, we will always support the small businesses, the customer service and care you get is second to none. Thanks Sacha and Gina :)

May 11, 2021
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Thank you so very much for your lovely review, it is really appreciated :) We are so happy that you are pleased with your furniture, it means a lot to us - it would be lovely to see some photos when your room is finished and we really hope you enjoy your new room.

Rated 5 out of 5 stars

Not sure where to begin

Not sure where to begin. Goods, Ordering Process, Quality and Service? All 1st Class!
"Thank you team Lovehomeliving"
Who ever reads this. Thinking of treating yourself/home? Look no further.

May 1, 2021
Unprompted review
Lovehomeliving logo

Reply from Lovehomeliving

Thank you so much for the lovely feedback. We are really pleased to hear that you are happy with your furniture - it looks absolutely beautiful in your bedroom. Thank you so much for the photos :)

Rated 5 out of 5 stars

Lovely mirror!

Lovely mirror!! Good communication and the delivery company was great as you were able to choose delivery date and provided detailed tracking info so I know exactly when it would arrive. Very pleased!

November 6, 2020
Lovehomeliving logo

Reply from Lovehomeliving

We're delighted to hear that you had a great delivery experience and also that you like your mirror. Thanks for the feedback! 😃

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look