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Lovely Meds Reviews 671

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, reviewers had a great experience with this company. Many customers are very satisfied with the service, finding the ordering process easy and the overall experience efficient. The delivery service is consistently praised for its speed and timeliness, with products arriving quickly and as described. Reviewers also appreciate the responsiveness and helpfulness of customer support, noting fast response times and informative assistance. However, some people were dissatisfied with the product, reporting that it did not work as expected or was not what they ordered. There were also occasional issues with customer service, including delays in medication delivery and difficulties with order management or dosage changes.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that their... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many praising the helpfulness, quick... See more

Service

People report ambiguous experiences with service, with many customers expressing satisfaction, highlighting... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The medication arrived pretty quickly which was nice. I just started week 9 on the meds and I've lost 8 pounds so I'm happy about that. I wish there were more detailed instructions, however, such as w... See more

Company replied

Rated 4 out of 5 stars

Your questions regarding issues with my health seem appropriate in terms of any risk involved by taking these medications. I appreciate that you wanted a valid verification such as my driver's license... See more

Company replied

Rated 4 out of 5 stars

I've lost 15lbs using other GPLs but that was within 4 months. I've lost 20lbs within 3 months using Lovely. Although LovelyMeds is a little more expensive, it works faster. Especially if you exercis... See more

Company replied

Rated 4 out of 5 stars

My meds were sent to me on a timely manner. Happy with the way they control my appetite. Looking forward to reaching my weight goal. Meds are very reasonably affordable. Happy so far.


Company details

About Lovely Meds

Written by the company

At Lovely Meds, we believe getting the right care shouldn't feel complicated, intimidating, or out of reach.

We connect everyday people with clinically tested weight management treatments including Wegovy®, Ozempic®, Mounjaro®, and compounded GLP-1 options through a simple online process that takes just minutes. No long waits, no awkward appointments, no judgment.

Here's how it works: complete a quick online health form, get reviewed by a licensed medical professional, and receive your treatment delivered discreetly to your door. That's it.

Trusted by thousands of customers across the USA, we're committed to making your wellness journey feel supported every step of the way — from your first question to your first delivery and beyond.

Your goals. Your pace. Your control.

Get started today, check your eligibility here.

Written by the company

About Lovely Meds
At Lovely Meds, we believe good healthcare shouldn't be complicated. We offer clinically tested treatments for weight loss, hormones, and hair loss reviewed by licensed clinicians and delivered discreetly to your door. Simple, private, and built around you.
Lose weight on your terms with treatments that actually work
From Wegovy® and Ozempic® to compounded GLP-1s, a licensed clinician reviews your case and your treatment ships discreetly to your door. No waiting rooms, no one-size-fits-all plans.
Feel like yourself again: balanced, energised, and in control
Low energy, mood shifts and reduced drive are often your hormones, not your age. We prescribe injectable testosterone, tablets, gels, and more, tailored to you by a licensed clinician.
Stop losing ground — and start getting it back
Prescription treatments including minoxidil, finasteride, and advanced multi-ingredient formulas reviewed by a clinician and delivered discreetly, no awkward conversation needed.

Contact info

Promotion box for Lovely Meds

Your journey starts here

Browse prescription treatments for weight, hormones, hair, and more.

3.8

Great

TrustScore 4 out of 5

671 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great support and easy process

Customer service was extremely helpful in answering my questions before I placed my order. The whole process was smooth from start to finish.

May 10, 2026
Unprompted review
Lovely Meds logo

Reply from Lovely Meds

Hi Prakhar,

Thank you so much for your kind review.

We’re delighted to hear that our customer service team was able to answer your questions and help you feel confident before placing your order. It’s wonderful to know that the entire process was smooth from start to finish.

We truly appreciate your support and thank you for choosing Lovely Meds. We look forward to continuing to assist you on your journey.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Highly Recommend

Easy, Quick and excellent customer service! Delivery came quick also. Highly recommend Lovely Meds!

April 30, 2026
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Reply from Lovely Meds

Hi Sara,

Thank you so much for your fantastic review.

We’re thrilled to hear that you found the process easy and quick, and that you received excellent customer service. We’re also glad your delivery arrived promptly.

Your recommendation means a great deal to us. Thank you for choosing Lovely Meds—we truly appreciate your support and look forward to continuing to assist you on your journey.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with LovelyMeds

May 17, 2026
Unprompted review
Lovely Meds logo

Reply from Lovely Meds

Hi Prakhar,

Thank you so much for your kind review.

We’re delighted to hear that you had a really great experience with Lovely Meds. Providing excellent service and support is our top priority, and it means a lot to know we met your expectations.

Thank you for choosing Lovely Meds—we look forward to continuing to support you on your journey.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Great company

Great company, quick, caring, smart, and thorough. For sure glad I chose them!

May 2, 2026
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Reply from Lovely Meds

Hi Lindsay,

Thank you so much for your wonderful review.

We’re thrilled to hear that you found our team quick, caring, knowledgeable, and thorough. Providing attentive support and a smooth experience for our patients is always our top priority.

We’re so glad you chose Lovely Meds, and we look forward to continuing to support you on your journey.

Daniel
Lovely Meds Team

Rated 4 out of 5 stars

Semaglutide

Too early to see any changes The delivery was fast!

May 2, 2026
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Reply from Lovely Meds

Hi Tina,

Thank you for your review!

We’re glad to hear that your delivery arrived quickly. It’s still very early in your treatment, so it can take a little time before noticeable changes begin to occur.

Everyone responds to treatment differently, but many patients start seeing results as they progress through the dosing schedule.

We appreciate you choosing Lovely Meds and look forward to supporting you throughout your journey.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Customer service and delivery of…

Customer service and delivery of medication has been great! Also, the doctor has been excellent in returning responses within 25 hours when I’ve had questions. So thank you! Great customer service so far.

May 8, 2026
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Reply from Lovely Meds

Hi Lynn,

Thank you so much for your kind review.

We’re delighted to hear that you’ve had a great experience with our customer service, delivery, and medical team. Providing timely responses and reliable support is very important to us, so it’s wonderful to know that this has been reflected in your experience.

We truly appreciate your trust in Lovely Meds and look forward to continuing to support you on your health journey.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Lovely Meds is a great company

Lovely Meds is a great company. Very responsive to communication, knowledgeable about the products, provide extremely quick shipping with detailed instructions, and best of all the products work!

April 28, 2026
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Reply from Lovely Meds

Hi Joanna

Thank you so much for your wonderful review.

We’re thrilled to hear that you’ve had such a positive experience with Lovely Meds. Providing responsive support, helpful guidance, fast shipping, and effective treatments is exactly what we strive for.

Your kind words mean a great deal to our team. Thank you for trusting us with your care, and we look forward to continuing to support you on your journey.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

10/10

I was extremely satisfied with my overall experience using Lovely Meds:)

April 26, 2026
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Reply from Lovely Meds

Hi Mandy,

Thank you for your wonderful review! We’re delighted to hear that you were extremely satisfied with your overall experience with Lovely Meds.

Providing excellent service and a smooth experience for our patients is always our top priority, so your feedback truly means a lot to us.

Thank you for choosing Lovely Meds, and we look forward to supporting you on your health journey.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars
Lovely Meds logo

Reply from Lovely Meds

Hi Jess,

Thanks for your feedback. We’re sorry to hear you’ve had difficulty with cancelling your subscription. That’s not the experience we aim to provide.

We do have a cancellation process in place to ensure requests are handled securely and in line with prescription and dispensing requirements, but we understand this should still feel simple and straightforward for patients.

We will also be reaching out to you directly to try and rectify this situation and make sure everything is properly resolved for you.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Quick and responsive.

Quick and responsive.

April 30, 2026
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Reply from Lovely Meds

Hi Courtney,

Thank you for your kind review—we really appreciate your feedback. It’s great to hear you found the service quick and responsive.

We’re always here if you need anything going forward.

Daniel
Lovely Meds Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. I have not gone on another GLP-1 because after using this company I have been feeling off. It turns out there is a warning letter to stop production from the FDA back in September 2025. Google search FDA Lovely Meds

April 27, 2026
Unprompted review
Lovely Meds logo

Reply from Lovely Meds

Hi Jacqui, we’re sorry you’ve been feeling off — that’s not something we take lightly.

For context for anyone reading: the FDA correspondence you mention related to marketing language around a branded medication, not to product safety or any halt in production. We addressed it promptly. All Lovely Meds prescriptions are dispensed through LegitScript-certified, state-licensed US pharmacy partners — the same regulatory standards applied to any legitimate telehealth provider.

That said, your symptoms are what matter most here. Please contact our clinical team at hello@lovelymeds.com so we can review your case directly and, if appropriate, loop in your prescribing clinician. We’d really like the chance to help.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Really good experience so far

Really good experience so far. Just ordered my second prescription of GLP-1s online. Order process is easy, my shipments arrive pretty quickly, and the product has been effective with no side effects. Dan is a fantastic customer service rep. He's very quick to reply and got the answers I needed to adjust my prescription without any headaches. Happy customer here!

April 28, 2026
Unprompted review
Lovely Meds logo

Reply from Lovely Meds

Hi Jena,

Thank you so much for your kind feedback.

We’re really glad to hear you’ve had such a smooth experience with the ordering process and delivery, and that the treatment has been working well for you. It’s also great to know that Dan was able to support you quickly and make the process of adjusting your prescription straightforward.

We truly appreciate you taking the time to share your experience—if you ever need anything, we’re always here to help.

Joselyn
Lovely Meds Team

Rated 4 out of 5 stars
Lovely Meds logo

Reply from Lovely Meds

Hi Leslie,

Thank you for your feedback.

We’re really glad to hear you appreciated our transparent pricing—no hidden costs is something we’re committed to. If you ever need any support or have questions, we’re always here to help.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

The entire process was quick and easy

The entire process was quick and easy. Product was delivered quickly as well!

April 10, 2026
Lovely Meds logo

Reply from Lovely Meds

Hi Stephanie,

Thank you for your great feedback.

We’re glad to hear you found the process quick and easy, and that your delivery arrived promptly.

We appreciate your support and look forward to continuing to assist you.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

Sent me the wrong amount of medication…

Sent me the wrong amount of medication & have yet to respond to my email requesting a return & refund.

April 13, 2026
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Reply from Lovely Meds

Hi Aaron

Thank you for your feedback.

We take concerns like this very seriously, and I can confirm that we have reached out to you via email to help review and resolve this issue as quickly as possible.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Simple and quick

Simple and quick

April 14, 2026
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Reply from Lovely Meds

Hi Jaci,

Thanks for taking your time to leave a review and we're happy that your experience has been a positive one.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

So far so good!

April 13, 2026
Lovely Meds logo

Reply from Lovely Meds

Hi Jodi,

Thanks for the feedback. It's lovely to hear everything is going smooth at the moment and we hope for this to continue.

Daniel
Lovely Meds Team

Rated 1 out of 5 stars

Customer service was not helpful

Customer service was not helpful, i didn’t want to increase my dosage because of the price so i initially selected increase dose to see how much will it be and after seeing price i went back and changed my answer to stay at the same dosage but i was still charged for the increased dosage and when i contacted customer service they just sent me the my first questionnaire when i selected the initial increase dosage answer and called it a day.

April 9, 2026
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Reply from Lovely Meds

Hi Temuulen

Thank you for your feedback.

We understand how this situation would be frustrating. Based on our records, the order was processed using the initial response submitted in your questionnaire, which is what our system and medical team rely on when prescribing and charging.

That said, we appreciate that you updated your preference afterward, and it’s clear there was a disconnect in how this was handled. We will be reviewing this internally to ensure clearer communication and a better process moving forward.

Daniel
Lovely Meds Team

Rated 5 out of 5 stars

Really good so far!

So far, I have had a great experience with Lovely Meds. Pricing has been as advertised, and customer service (by chat) has been timely and informative. I received my product quickly.

April 7, 2026
Lovely Meds logo

Reply from Lovely Meds

Hi Penny,

Thank you for your kind feedback.

We’re so pleased to hear you’ve had a great experience so far, and that our pricing, delivery, and customer support have all met your expectations. It’s especially good to know you found our chat team timely and informative.

We really appreciate your support and look forward to continuing to assist you on your journey.

Daniel
Lovely Meds Team

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