Lovelypod Reviews 

238
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Lovely pod is a joke. Advertising high-end quality products and sending you cheap knock off versions. They will not give you a full refund and you are stuck with your disappointing item. Do not recomm... See more

Rated 4 out of 5 stars

Placed an order for a 15th Wedding Anniversary Gift. It arrived fairly quickly. Unfortunately the item was damaged. In contacting LovelyPod, I sent them a picture of the damage and they asked for th... See more

Rated 1 out of 5 stars

Their communication process is lacking. I will change this review if they fix it, but I ordered three sweaters on December 15th and immediately asked if it was possible to get these by Christmas becau... See more

Rated 1 out of 5 stars

Thank you for asking about my experience with LovelyPod. I have given a '1 star' for two reasons. Firstly, because I ordered back in June and have yet to receive my order and secondly, expecting a r... See more

Company details

Written by the company

Lovelypod: Meaningful Gift Ideas for Grandma, Grandpa, Mommy and Daddy


Contact info

2.0

Poor

TrustScore 2 out of 5

238 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(238)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

No one has responded to my order…

No one has responded to my order inquiry.

August 5, 2022
Lovelypod logo

Reply from Lovelypod

Hi Gregory Bonneau,
We responded to you as soon as you had this issue and your order was shipped by August 10th. If you have not received your item, please contact us so we can assist you. Thank you

Rated 2 out of 5 stars

The item i received didn’t look at all…

The item i received didn’t look at all like the picture online. The picture liked more 3D than what i got.

August 4, 2022
Lovelypod logo

Reply from Lovelypod

We are sorry about your purchase this time. We have actively contacted you. If you have any problem with the product, we will help you

Rated 5 out of 5 stars

It was very nice

It was very nice, better than I thought it would be. The name was spelled correctly which was VERY important to me. The only drawback was the sticker saying that you had to make a video of the opening of the package or you wouldn’t get a replacement.

August 3, 2022
Lovelypod logo

Reply from Lovelypod

Thank you so much for choosing us.
We hope to give you an even better shopping experience next time!

Rated 1 out of 5 stars

I ordered my shirt 2 weeks ago and I…

I ordered my shirt 2 weeks ago and I have yet to receive another email about anything. It hasn’t shipped even after following up.

August 3, 2022
Lovelypod logo

Reply from Lovelypod

Hi Anonymous,
We are always willing to help but could you tell us your order number or the email you used to place an order? We could not find any order associated with your email
Hope to hear from you soon.

Rated 1 out of 5 stars

The ornament was a picture

The ornament was a picture. Not as shown. Very disappointed. Junky

July 31, 2022
Lovelypod logo

Reply from Lovelypod

Hi Robin Halling,
We are sorry about your purchase this time. We have actively contacted you. If you have any problem with the product, we will help you

Rated 1 out of 5 stars

Check out Linda roy review

Check out Linda roy review. And the addendums. I couldn't have said it better myself. Had exact same experience with my Hawaiian thin blue line shirt. How are they allowed to stay in business?

July 20, 2022
Unprompted review
Rated 1 out of 5 stars

No product toReview.

Thank you for asking about my experience with LovelyPod. I have given a '1 star' for two reasons. Firstly, because I ordered back in June and have yet to receive my order and secondly, expecting a review before a customer receives their order. Can't review something you have not yet receive. Help by making sure an ordered had been delivered prior to requesting a review.

July 9, 2022
Rated 1 out of 5 stars

BUYER BEWARE!!!!!

I placed an order on 5/31/2022 for a Hawaiian shirt as a gift for my husband. After 3 weeks, without a delivery to my Florida address or email from the company, I emailed them regarding the status and received the following reply:

"After I checked, your order is an international order, so the delivery time will be longer. Now, we realize that your order went to North Las Vegas."

I'm not even sure as to what that means? I sent 2 follow-up emails to try to get to the bottom of this. Unfortunately, my husband's birthday came and went without this gift. Today, June 24, 2022 I FINALLY received the shirt. The quality of the shirt is very cheap and not worth the $45.16 I paid for it. I plan on returning it.

I am not one to post negative reviews but felt as if I had to caution any buyer about my experience with this company.

ADDENDUM: I went to Lovelypod's website to initiate the return only to read that they do NOT ACCEPT RETURNS! So, please BEWARE that this is a very questionable company selling inferior items.

ADDENDUM TO THE ADDENDUM: I received an email from Lin from Customer Service who offered a 20% discount off my "next order" IF I change the rating for this review. Truthfully, if I could change THE rating it would be to a ZERO. This company doesn't mind engaging in unethical & deceitful practices to unknowing buyers. NO......you cannot bribe me for a dishonest review in order to MISLEAD POTENTIAL CUSTOMERS. As I previously stated...BUYER BEWARE!

If you intend on purchasing from Lovelypod (which I do NOT recommend), know that the clothing runs small. My husband usually wears a Medium and could barely button the shirt, so you would want to size up.

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

BIRTHDAY GIFT FOR MY BROTHER

I took a chance not knowing the quality of the item I ordered especially because it was personalized. My brother turned 70 and I wanted to find something different and this came up. He loves it and said it was one of the most thoughtful gifts he ever received. He said the quality of the jacket and the fit was perfect. He loves to hunt and this was a hooded hunting jacket in camouflage with pictures of deers. I will definitely use this company again.

June 8, 2022
Rated 5 out of 5 stars

It's called a "Papa" blanket

It's called a "Papa" blanket, but we bought it for my mother, "MamaDoll" who is a stroke patient and always cold. We took photos of all of the children hugging it and gave her the blanket and the photos and she loved them! The perfect birthday present!

June 4, 2022
Rated 1 out of 5 stars

The key chain is unfinished

The key chain is unfinished. It has sharp edges and looks VERY different from the photo on your web site. I am going to contact customer service. I hope the company will make this right.

June 2, 2022

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