While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As newbies to the world of home renovation, we found the call with Lauren very helpful. She helped us clarify how we find the right architect and builders, gave us tips on what potential pitfalls to b... See more

Rated 4 out of 5 stars

It's our first time doing a big house renovation and looking for all the help we can get! Lauren gave us good tips and advice and was great to talk to. She followed everything up promptly with a summa... See more

Rated 5 out of 5 stars

Thank you so much to Lauren for our virtual renovation session. We’re at the beginning of our journey and there is so much to think about but chatting through our concerns really put our minds at ease... See more

Rated 5 out of 5 stars

I had a consultation with Lauren from Love Renovate about our upcoming renovation of a property we've just bought, after asking her advice on one or two things over the last year on social media. Not... See more

Company details

  1. Information Service

Information provided by various external sources

Love Renovate is a new home renovation platform providing homeowners with fantastic free planning tools, great advice articles and access to the best local businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick 30-minute chat with Lauren was…

Quick 30-minute chat with Lauren was fantastic. We're tackling a major renovation, covering everything from structural changes to roofing, central heating, and electrical work. Lauren not only calmed our nerves but also expertly guided us on the sequence of tasks. She even sent a follow-up email summarizing our discussion, eliminating the need for note-taking, and included several useful links. Engaging with Lauren was delightful, and her expertise made the consultation incredibly valuable.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Really useful impartial advice

I had a one on one session with Lauren to talk about my up coming renovation. Lauren really took the time to understand my project and had some great advice. She helped demystify what felt like a quite complex and daunting process. So useful to have an impartial view on things. Would recommend.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic call, so useful!

Fantastic call with Lauren. She did a great job answering my questions and sent a really useful follow up email with everything I needed.
Highly recommend!

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

I had a 45 minute call with Love…

I had a 45 minute call with Love Renovate which I found incredibly useful. Not only was it great to bounce ideas around with someone with experience of build and renovation projects, but Lauren provided links and additional information for me to review before making my decisions.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent knowledge and help

I had a 30 min call with Lauren which was so helpful. I had no idea on what type of architect I needed, who did the structural drawings or party wall act. Lauren has excellent knowledge in the industry and gave great advice, giving me the confidence to tackle my side return.

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I had a great call with Lauren, she was extremely knowledgeable and has now given me the confidence to start my renovation journey. I would highly recommend.

February 6, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful 30 min call

We had a really helpful call as part of our planning process - it saved us a lot of time and helped answer our questions, no matter how big or small.

I have followed LoveRenovate for a while and am very impressed with the knowledge Lauren has, she really is a subject matter expert. Definitely something I would recommend to others starting a renovation process.

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

A relief to talk to someone friendly and knowledgeable

As someone with zero DIY skills, the prospect of a renovating parts of my home (attic conversion and extension) seemed very daunting. It was great to chat with Lauren and understand the process designers and contractors. It feels a bit less overwhelming now and something that I could handle. Would definitely recommend!

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Love Renovate Online Session

As newbies to the world of home renovation, we found the call with Lauren very helpful. She helped us clarify how we find the right architect and builders, gave us tips on what potential pitfalls to be aware of and where savings could be made. We came away with a clear plan for our next steps and will definitely be putting the Love Renovate budget calculator to use! Thanks Lauren!

January 30, 2022
Unprompted review
Rated 5 out of 5 stars

30 minutes consultation with Lauren.

30 minutes consultation with Lauren.
We have a big renovation project to do including structural work, roofing, CH and electrics. Lauren was able to reassure and point us in the right direction with the order of the works. She followed up with an email of what was covered so taking notes was not necessary. She also provided helpful links.
It was a pleasure to talk to Lauren, she is very knowledgeable and I found the session really useful.

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

30min consultation

I have followed Lauren’s Instagram page since embarking on our renovation so was excited to have the opportunity to speak with lauren about our project.
Initially I wasn’t sure what to expect from the session but by the end we were so glad we had this opportunity.
We began the session by discussing our plans and the stage we are at in our renovation. Lauren was able to answer all the questions we had whizzing around in our heads but didn’t know who to turn to for advice.
Lauren provided professional advice tailor-made to our project, inspiration on interior designs and promptly emailed following the session with numerous useful links.
I would highly recommend booking a session with Lauren. To make the most of the session I would recommend sharing any plans or drawings with Lauren prior to the session so she can understand the renovation.

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

We have followed Love Renovate for a…

We have followed Love Renovate for a while and when we were at the start of our renovation journey we had no clue where to begin. I contacted Lauren and after a 30 minute call we were much more confident. She was so helpful in pointing us in the right direction of where to begin, offering support and guidance and putting us in contact with local contractors. Our renovation journey is now well underway with the help from Lauren!

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

We covered so much during the 30…

We covered so much during the 30 minutes consultation helping us organise our project with many tips and valuable information received. There was a useful follow-up via email. Overall we saved a lot of time and gained confidence in our renovation project. Thanks!

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I had a really great call with Lauren. We are thinking of buying a house which needs a lot of renovation and we needed to understand more about the process especially with the current uncertainty in the supply chain. Lauren was really helpful and knowledgeable which was exactly what we needed. Would definitely recommend.

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

We had a really helpful and informative…

We had a really helpful and informative initial consultation with Lauren. We are at the start of planning for our extension but being newbies to the world of renovations we had no idea where to start. Lauren provided great advice on what the process is and who to speak with/instruct to help us along the way. The follow up email with recommended firms and suggestions was greatly appreciated!

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

Your safety net right here!

My husband and I had a consultation with Lauren a while back now at the beginning of the planning stage of our renovation. The whole process seemed to be a jungle of potholes you can fall into so we thought we give this a try. It was absolutely worth it! Lauren has done and seen it before, so she knows absolutely what to look out for and how to approach things. We still haven't started our renovation yet (due to a lack of good builders) but we still cherish the advice she has given us and I'm sure it will proof its worth as soon as we start with our project.

January 12, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look