The tour itself was fine, nothing too special or memorable and it was just a guided tour where u look out of the window and listen to a headset. There was an extremely rude middle aged lady (dark hair... See more
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We booked a cruise with the 5 of us in the family. We got on a random boat last and we couldn't sit together because of a the groups of 2 and 3 boarding first, the staff didn't help assign seats at al... See more
The boat is comfortable, the tour was ok, but after 20 mins the windows started to get foggy and the experience changes a lot. Visibility soon decreased and it made it boring. Also, the audio guide... See more
We booked the latest light festival cruise at 21:30 because we‘ll see all the beautiful lights. The cruise delayed 1 hour and we drive at 22:30. Standing outside without informations was so…… An... See more
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Company details
Written by the company
Step on board of one of our many canal cruises to see Amsterdam from it’s best angle, the water. We have a canal cruise for every occasion and all types of weather. Get comfortable and enjoy the sights of the city while listening to the captain and/or the audio guide tell you about the world around you.
Contact info
Prins Hendrikkade 25, 1012 TM, Amsterdam, Netherlands
- +31 (0) 20-2143111
- hello@lovers.nl
- lovers.nl
2.1
Poor
3K reviews
Hasn’t replied to negative reviews
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Great experience
Was a last minute choice, but one of my best experiences in Amsterdam. Will be back again.
October 14, 2022
Reply from Lovers Canal Cruises
Dear Steven,
Thank you for your 5-star review.
We are happy to hear that you made such a good last minute choice and you had a good time onboard!
We would love to welcome you back in the future.
Kind regards,
Lovers Canal Cruises
It was a very nice boat trip with a…
It was a very nice boat trip with a humorous captain 👨✈️
October 11, 2022
Reply from Lovers Canal Cruises
Dear Hanna,
Thank you for your 5 star review!
We are happy to hear that you had a good time with us. We will share your kind words about our team with them!
We are looking forward to see you again in the future.
Kind regards,
Lovers Canal Cruises
A good experience that would have been…
A good experience that would have been enhanced with a map showing the highlights.
October 9, 2022
Reply from Lovers Canal Cruises
Dear Maxwell,
Thank you for your feedback.
We are happy to hear that you enjoyed our tour. Your tips and recommendations are very useful to us and to our future visitors, thank you for that as well ;)
We hope you can join us onboard again in the future
Kind regards,
Lovers Canal Cruises
Jerry is so funny
October 7, 2022
Unprompted review
Reply from Lovers Canal Cruises
Dear Sude,
Thank you for your sweet review!
We will share your nice commend about our college Jerry with him.
We would love to welcome you anytime soon!
Kind regards,
Lovers Canal Cruises
Nice trip and amazing Captain.
October 6, 2022
Reply from Lovers Canal Cruises
Dear Juan,
Thank you for sharing your experience with us!
We are happy to read that you enjoyed the tour. We really appreciate the comments about our colleagues, we will make sure to share them with the team.
Hopefully we can welcome you again to one of our tours.
Kind regards,
Lovers Canal Cruises
Reply from Lovers Canal Cruises
Dear Inna,
Thank you for your kind words!
We are honestly happy to read that you had such an amazing time.
We hope to welcome you back in the future for another great time :)
Kind regards,
Lovers Canal Cruises
Take the evening canal cruise!
Quick online booking process. Great audio tour and friendly staff.
October 4, 2022
Reply from Lovers Canal Cruises
Dear Praveen,
Thank so much for your 5 star review.
We always try our to give our guests the best experience possible. We are happy to hear that our colleagues helped achieve that, we will definitely share your great words with them.
Kind regards,
Lovers Canal Cruises
They are unfriendly
They are unfriendly, didn’t respond properly while boarding the boat, we were family of 5 and didn’t get seats together and we sat in 5 different places. We asked for next boat but they said no
October 4, 2022
Reply from Lovers Canal Cruises
Dear Anitha,
Thank you for your feedback.
We are sincerely sorry to hear you did not fully enjoy our services, we can imagine that this was something you were looking forward to.
Please always feel free to share your feedback with us at hello@lovers.nl so we can improve our services in the future.
Feel welcome to visit us again for an improved experience
Kind regards,
Lovers Canal Cruises
Easy and direct to be purchased.
October 5, 2022
Reply from Lovers Canal Cruises
Dear Jose,
Thank you for the 5 stars!
We want to highlight that we do our best to make all the information about the booking as clear as possible on our website, so we are happy to hear that reserving your ticket went so easily.
We can't wait to welcome you again in the future!
Kind regards,
Lovers Canal Cruises
The guide on the headphones was not…
The guide on the headphones was not working at all…. It didn’t feel like a special experience. Especially for a tourist.
October 1, 2022
Reply from Lovers Canal Cruises
Dear DMi,
Thank you for taking the time to share your experience with us
We are so sorry that we could not meet your expectations. Your comments are very useful to us so that we can improve our services in the future.
We hope that despite that you had an amazing trip in the beautiful Amsterdam.
Kind reagrds,
Lovers Canal Cruises
Wonderful experience and great captian, its a must.
Great trip! It was reallly pleasant and the captain was super nice !
October 1, 2022
Reply from Lovers Canal Cruises
Dear Mars,
Thank you for your review!
We are happy to hear you had a good time onboard, we definitely will share your kind words about our captain with our team.
We can't wait to have you here again for another fantastic cruise :)
Kind regards,
Lovers Canal Cruises
Great experience
Great experience, nice and friendly staff specially bar tender women and 👌🍻💐💐
October 1, 2022
Reply from Lovers Canal Cruises
Dear D.A. Sarmiento Arias,
Thank you for your lovely 5-star review!
We are happy to hear that you had a good time visiting us. Your kind words about our lovely colleagues are highly appreciated, we will make sure to share them with the rest of the team.
We will be more than happy to welcome you again!
Kind regards,
Lovers Canal Cruises
Too many Tickets...
I unfortunately booked three tickets too many when booking, but it was no problem. I was helped quickly and easily. The tour itself is informative and offers beautiful impressions! Top!
October 1, 2022
Reply from Lovers Canal Cruises
Dear Tim,
Thank you for this sweet review.
We are thrilled to hear you had such a good time. We always try to help our guests in the best way possible and appreciate your kind words about our customer service.
We would love to welcome you back soon!
Kind regards,
Lovers Canal Cruises
You get what you pay for
You get what you pay for. It was only 15 euros for 1 hour. That being said it was very crowded, had dirty windows. Wish we would have found a more private tour with less people. Would have been worth paying more.
September 30, 2022
Reply from Lovers Canal Cruises
Dear Kelly,
Thank you for your feedback.
We are sincerely sorry to hear you did not fully enjoy our services. Your tips and recommendations are very useful to us and to our future visitors, thank you for that ;)
Feel free to visit us again for an improved experience.
Kind Regards,
Lovers Canal Cruises
Great little 1 hour cruise
Great little 1 hour cruise
Crew were excellent and informative
Also the pre recorded commentary was good. We saw a lot of the lovely buildings and we recommend
September 29, 2022
Reply from Lovers Canal Cruises
Dear Elaine,
Thank you so much for the 5 stars!
It is so nice to hear you enjoyed and learned a lot on our tour. We are happy to hear that you had a beautiful experience in Amsterdam.
We are looking forward to seeing you again in the future!
Kind regards,
Lovers Canal Cruises
Left Behind
We arrived at the venue half an hour earlier. After that, we started looking for the ship in the picture, but we could not find a trace of it, nor the people of the relevant company. We asked at an information desk where to find the ship, and then he showed us that it was sailing there at 12:01. There was no time for patience at all and another company planned for us.
September 25, 2022
Reply from Lovers Canal Cruises
Dear Viktor,
Thank you for taking your time sharing your experience with us.
I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. As we are always committed with the happiness and satisfaction of our guest, we would like to hear a little bit more about your experience, could you send us an email sharing some more details? you can send it to hello@lovers.nl.
Feel welcome to visit us again for an improved experience.
Kind regards,
Lovers Canal Cruises
It was very good and interesstin
It was very good and interesstin. but unfortunately it was raining and from the roof it was dripping on the sit.
September 27, 2022
Reply from Lovers Canal Cruises
Dear Anna,
Thank you for your feedback.
We are happy to hear that your enjoyed the tour and learned things about Amsterdam.
We would like to look further into the matter of the leaking roof, would you be so kind as to share some more details on our email? you can reach us at hello@Lovers.nl.
Hopefully, you can visit us again when you return to Amsterdam.
Kind regards,
Lovers Canal Cruises
Reply from Lovers Canal Cruises
Dear Shirin,
Thank you so much for the 5 stars!
We are happy to hear that you enjoyed your time with us. We always do our best to give our guests the best experience possible and delighted to hear that our college helped achieve that. We will share your kind words with our college.
We would love to welcome you back!
Kind regards,
Lovers Canal Cruises
I enjoyed alot this experience!
I enjoyed alot this experience!
The bad point was only to be full of people.
September 25, 2022
Reply from Lovers Canal Cruises
Dear Moreira,
Thank you for your review,
We are happy to hear that you enjoyed our cruise. We want to thank you for your tips and recommendations, they are very useful to us and to our future visitors.
We hope you can join us onboard again in the future.
Kind regards,
Lovers Canal Cruises
Good time but they lost our reservation. 3/5
Good experience but they couldn't find our and 2 other groups reservations. Had to wait until everyone boarded to see if they could fit us on a tour we already booked and paid for. Good food and canal tour but poor organization and bad way to start a great night.
September 24, 2022
Reply from Lovers Canal Cruises
Dear Jeremy,
Thank you for your feedback.
We are sincerely sorry to hear you did not fully enjoy our services. In order to look into this matter, would you be so kind as to share some more details on our email? you can reach us at hello@venue.com.
We hope you can join us onboard again for an improved experience.
Kind regards,
Lovers Canal Cruises
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