Lovesmoments Reviews 

807
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 528 reviews, reviewers had a great experience with this company. Many customers enjoy connecting with friendly, respectful, and sincere people globally, finding the platform a pleasant space to meet others without pressure. Reviewers frequently praise the staff for their kindness, reliability, and helpfulness. The platform is often described as easy to use, quick, with good pictures and information. However, some customers noted difficulties with platform functionality, including finding personal information, search issues, or problems with account deletion. Some reviewers also expressed dissatisfaction with the perceived lack of real interaction, the requirement to purchase credits for communication, and concerns regarding profile authenticity.

What people talk about most

User experience

Consumers find user experience to be ambiguous, with some praising its ease of use, quickness, and good... See more

Staff

Reviewers mention positive feedback about staff, highlighting their kindness, honesty, and respectful... See more

Website

People report ambiguous experiences with the website, with some finding it easy to use, quick, and fast, with... See more

Application

Customers consistently note ambiguous experiences with the app, with some expressing satisfaction and looking... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing frustration over the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization . Thank you … 🌷🌷�... See more

Company replied

Rated 4 out of 5 stars

Feels great so far but I can't seem to find out how to find my own info to update or find out where charges are

Company replied

Rated 5 out of 5 stars

had been using two others alongside this one for a while. both made me feel rubbish about myself in different ways . deleted them both last month. still on lovesmoments. that says enough I think.

Company replied

Rated 5 out of 5 stars

Signed up on a Sunday evening nothing planned bit of a whim. Had a couple conversations that first night went to bed thinking ok this is fine. Woke up to messages. Kept checking throughout the next da... See more

Company replied


Company details

About Lovesmoments

Written by the company

Lovesmoments

Lovesmoments Explained

Lovesmoments is an online platform built around a simple belief: romantic conversations may be the beginning of something truly special. Lovesmoments.com is designed for those ready to communicate with intention — with a clean interface, thoughtful features, and a team committed to your experience.

Transparency & Trust

Lovesmoments is a legitimate, established platform. Is lovesmoments.com legit? Yes — and many users can be verified through our third-party identity verification process, led by an industry-leading vendor. Explore Lovesmoments reviews from users and discover honest community perspectives on our platform. Visit Lovesmoments and start connecting with real purpose.

Platform Features

We provide interactive messaging tools, personalized profiles, and mobile-website access designed for communication anywhere. The platform covers everything our users need to engage confidently and naturally.

Safety & Support

Lovesmoments takes active measures to minimize unwanted content. Users can report any behavior they find inappropriate, and our responsive support team is available throughout. Complex issues are typically resolved within five business days.


Contact info

3.9

Great

TrustScore 4 out of 5

807 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(807)

803 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

This credit bs

July 18, 2026
Lovesmoments logo

Reply from Lovesmoments

Some communication features on the platform use credits, and the total cost depends on how actively those features are used. If you need help understanding credit use or available options, please contact support@lovesmoments.help.

Rated 3 out of 5 stars

Haven’t been on here long enough for a…

Haven’t been on here long enough for a review.

July 18, 2026
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Reply from Lovesmoments

If you have any questions, need help with your account, or notice anything that affects your experience, please contact support@lovesmoments.help.

Rated 5 out of 5 stars

Great

I love ❤️ this

July 17, 2026
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Reply from Lovesmoments

So glad you're loving it, thank you for sharing!

Rated 1 out of 5 stars

I really don’t think that I’m talking…DISSAPOINTING

I really don’t think that I’m talking to real people because everyone talks and that’s about it and whoever is responsible for this site loves all the back and forth because they are the ones making a ton of money

July 15, 2026
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Reply from Lovesmoments

We take concerns about profile trust, communication patterns, and paid features seriously. Misleading profile activity, automated behavior, or pressure to spend credits is not allowed on the platform. If specific profiles or messages made you feel this way, please contact support@lovesmoments.help with the details or screenshots so our team can review the situation directly.

Rated 5 out of 5 stars

I dont know yet

I dont know yet
I'm new

July 16, 2026
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Reply from Lovesmoments

Hope you enjoy discovering everything the platform has to offer as you settle in.

Rated 3 out of 5 stars

Unfortunately

Unfortunately, the said something I was interested in but got to a place where I found many things but what or who I wanted to meet

July 16, 2026
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Reply from Lovesmoments

Please contact support@lovesmoments.help if you need help with search preferences, filters, or account settings. Our team will be happy to assist.

Rated 5 out of 5 stars

Who u are

Conversation honesty, and a chance to talk to someone who has time to talk to you a chance to get to know who that person is and how caring that person can be with just a conversation over the phone

July 16, 2026
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Reply from Lovesmoments

That kind of unhurried, caring conversation is exactly what makes a connection worth having, so glad you experienced it here.

Rated 5 out of 5 stars

She is Awesome

Steffi has become a very reliable and trusted friend, during my long time on this site, I have truly ''found'' the man of my long awaited Dreams!!Due to my physical deterioration, I am on a disability pension, leaving very little to consider ' extras'', when it comes to keeping the contact intact! Steffi has been so kind to me in that there just seemed to be a special donation of gems for me to keep this man and myself still in communication! She has become MORE than a Friend to me during this time on the site, and I admire her greatly!

June 12, 2026
Unprompted review
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Reply from Lovesmoments

Feedback from this personal truly makes a difference to the team.

Rated 5 out of 5 stars

Great site

Great site , direct contacts

July 17, 2026
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Reply from Lovesmoments

Direct contacts make all the difference, glad the platform is delivering on that front.

Rated 5 out of 5 stars

Alice gave me a web site i can keep…

Alice gave me a web site i can keep track on my credits. Since there is no way i can on your web site.

July 16, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

We've noted your feedback about credit tracking as something worth improving on the platform.

Rated 1 out of 5 stars

Was not clear I had to pay to talked to…

Was not clear I had to pay to talked to someone. I think this is a scam.

July 16, 2026
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Reply from Lovesmoments

Some communication features on the platform use credits, and the total cost depends on which options are used during conversations. If you need help reviewing credit use or account details, please contact support@lovesmoments.help so our team can assist.

Rated 4 out of 5 stars

Quick response

Quick response, this shows consistency

July 16, 2026
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Reply from Lovesmoments

Consistency is something we take pride in, so it's rewarding to know that came through for you.

Rated 1 out of 5 stars

BAD COMPANY 👎

You constantly have to feed money into it to continue chatting with anyone. It is IMPOSSIBLE to delete your account. They tell you they will and then they don't. I waited to have a live chat with customer service for 40 minutes. I had to argue with him to get resolution, as he wanted to talk me out of it. He said it would be deleted in 5 minutes. 2 hours later, still active and I'll have to repeat the process again. The guys are mostly bots from what I can tell. Customer service AI is useless. Don't waste your time...because they will!

July 16, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Automated behavior, misleading profile activity, or pressure to spend credits is not allowed on the platform. Please contact support@lovesmoments.help using the email linked to your account and include your previous support interaction details, so our team can review the deletion request and assist you directly.

Rated 1 out of 5 stars

Photo upload keeps failing

Photo upload keeps failing, no explanation of why

June 28, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Please contact support@lovesmoments.help with your device details, browser or app version, and the type or size of the photo you were trying to upload. Screenshots of the error, if available, would also help our team check what may be causing the issue.

Rated 3 out of 5 stars

Too many replies at one time please stop

Too many replies at one time

July 14, 2026
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Reply from Lovesmoments

You may try adjusting your notification settings or search preferences to make the experience easier to manage. If you need help with this, please contact support@lovesmoments.help and our team will be happy to assist.

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