Lovesmoments Reviews 

807
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 528 reviews, reviewers had a great experience with this company. Many customers enjoy connecting with friendly, respectful, and sincere people globally, finding the platform a pleasant space to meet others without pressure. Reviewers frequently praise the staff for their kindness, reliability, and helpfulness. The platform is often described as easy to use, quick, with good pictures and information. However, some customers noted difficulties with platform functionality, including finding personal information, search issues, or problems with account deletion. Some reviewers also expressed dissatisfaction with the perceived lack of real interaction, the requirement to purchase credits for communication, and concerns regarding profile authenticity.

What people talk about most

User experience

Consumers find user experience to be ambiguous, with some praising its ease of use, quickness, and good... See more

Staff

Reviewers mention positive feedback about staff, highlighting their kindness, honesty, and respectful... See more

Website

People report ambiguous experiences with the website, with some finding it easy to use, quick, and fast, with... See more

Application

Customers consistently note ambiguous experiences with the app, with some expressing satisfaction and looking... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing frustration over the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization . Thank you … 🌷🌷�... See more

Company replied

Rated 4 out of 5 stars

Feels great so far but I can't seem to find out how to find my own info to update or find out where charges are

Company replied

Rated 5 out of 5 stars

had been using two others alongside this one for a while. both made me feel rubbish about myself in different ways . deleted them both last month. still on lovesmoments. that says enough I think.

Company replied

Rated 5 out of 5 stars

Signed up on a Sunday evening nothing planned bit of a whim. Had a couple conversations that first night went to bed thinking ok this is fine. Woke up to messages. Kept checking throughout the next da... See more

Company replied


Company details

About Lovesmoments

Written by the company

Lovesmoments

Lovesmoments Explained

Lovesmoments is an online platform built around a simple belief: romantic conversations may be the beginning of something truly special. Lovesmoments.com is designed for those ready to communicate with intention — with a clean interface, thoughtful features, and a team committed to your experience.

Transparency & Trust

Lovesmoments is a legitimate, established platform. Is lovesmoments.com legit? Yes — and many users can be verified through our third-party identity verification process, led by an industry-leading vendor. Explore Lovesmoments reviews from users and discover honest community perspectives on our platform. Visit Lovesmoments and start connecting with real purpose.

Platform Features

We provide interactive messaging tools, personalized profiles, and mobile-website access designed for communication anywhere. The platform covers everything our users need to engage confidently and naturally.

Safety & Support

Lovesmoments takes active measures to minimize unwanted content. Users can report any behavior they find inappropriate, and our responsive support team is available throughout. Complex issues are typically resolved within five business days.


Contact info

3.9

Great

TrustScore 4 out of 5

807 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(807)

807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Msrsvillosa

July 12, 2026
Lovesmoments logo

Reply from Lovesmoments

¡Nos alegra mucho saber que la experiencia ha sido tan maravillosa para ti!

Rated 3 out of 5 stars

Exciting

My first time here but i think it's exciting to meet new people

July 12, 2026
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Reply from Lovesmoments

If there’s anything that could make your experience even better as you continue exploring, our support team is available at support@lovesmoments.help.

Rated 5 out of 5 stars

Good so far

Good so far
I just don’t like the fact that I have to pay
I’m not desperate honestly
I’m not paying money to meet men with all due respect
Although I do understand the conditions for every app so no hard feelings it’s just my opinion
Thank you anyways

July 11, 2026
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Reply from Lovesmoments

Your feedback on the pricing is noted and completely understood. If you ever change your mind or have questions about available options, feel free to reach out to us at support@lovesmoments.help.

Rated 5 out of 5 stars

Interesting

Interesting website not sure if I like it yet

July 11, 2026
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Reply from Lovesmoments

Hope you give it a little more time, and feel free to share what would make it feel like a better fit for you.

Rated 1 out of 5 stars

Waste of money and time.

I opened two separate accounts under the same name talk to the same people, and after I closed one account and opened the other one within a matter of a days time for the people that I had talked to, didn’t have a flipping clue what I was talking about who I was or anything and I left plenty of data that they would’ve totally remembered to not forgot who I was. This site is a joke.

July 11, 2026
Unprompted review
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Reply from Lovesmoments

We take concerns about profile consistency and suspicious conversations seriously. If you interacted with the same profiles from two accounts and noticed responses that did not match the previous communication, our team should review those cases directly.

Misleading profile activity or deceptive behavior is not tolerated on the platform. Please contact support@lovesmoments.help with the account emails, profile details, and any message examples so our team can investigate the situation properly.

Rated 1 out of 5 stars

I was very unhappy from the start

I was very unhappy from the start. It seemed like most of the things on there were not real. The responses I was getting were really weird. I had a couple of men tell me that they were in love with me, and I hadn’t even spoke to them yet I have been asking for three days now through their customer service and billing department to cancel my subscription and remove my profile, but nobody is doing anything and I don’t really understand what the hell is going on.

July 7, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

We take your concerns about unusual messages, subscription cancellation, and profile removal seriously. Messages that feel inappropriate, misleading, or suspicious can be reported, and our team can review the related profiles directly.

Since you have already contacted customer service and billing about cancellation and profile removal, please continue that support thread or contact support@lovesmoments.help again using the email linked to your account. Our team can review your status, account request, and the profile concerns you described.

Rated 3 out of 5 stars

Am I talking to A I bots

Am I talking to A I bots? Not sure, but feels like it.

July 11, 2026
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Reply from Lovesmoments

Automated activity, misleading behavior, or misuse of the platform is not allowed, and many profiles are verified according to our Terms of Service.

If specific profiles or messages made you unsure, please contact support@lovesmoments.help with the details so our team can review them directly.

Rated 5 out of 5 stars

I travel a lot with work and mainly use…

I travel a lot with work and mainly use this on a laptop in hotel rooms. Everything runs fine in the browser photos load messages send no glitches. Settings stay saved when I close and reopen it. Boring to mention but when you use something daily it matters that it works

June 29, 2026
Unprompted review
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Reply from Lovesmoments

Daily reliability across devices is exactly the kind of thing that should work without question, and it's good to know it does.

Rated 5 out of 5 stars

Love ❤️ it Great experience best I’ve…

Love ❤️ it Great experience best I’ve ever been on looking forward to the future of it. I am new here so I don’t know a lot about it. I just got here. I don’t know a lot to give a super long review but so far I like it and I wanna say thank you

July 11, 2026
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Reply from Lovesmoments

That kind of first impression is exactly what we hope for, thank you for taking the time to share it.

Rated 5 out of 5 stars

Good

Good respond

July 11, 2026
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Reply from Lovesmoments

Glad the response hit the mark for you.

Rated 3 out of 5 stars

I can't see the message I type

I can't see the message I type. I can't share photos

July 10, 2026
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Reply from Lovesmoments

Please contact support@lovesmoments.help with your device, browser, and a screenshot or short description of what happens when you type or try to upload a photo, so our team can review the issue and assist.

Rated 5 out of 5 stars

Immediate responses

I started chatting with people immediately.
I wish that we were able to choose a location, as I am finding many people are too far away.

July 10, 2026
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Reply from Lovesmoments

Glad the conversations got started so quickly, and the location filter idea is noted as something worth looking into.

Rated 5 out of 5 stars

Great

Great. I received first message now. I'm happy that I have new friend now. Just be honest that your real and not fake apps.

July 11, 2026
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Reply from Lovesmoments

Happy to hear that first message led to a new connection for you. Our platform follows strict verification guidelines to maintain a safe and trustworthy environment for all members.

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