Lovesmoments Reviews 

810
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 528 reviews, reviewers had a great experience with this company. Many customers enjoy connecting with friendly, respectful, and sincere people globally, finding the platform a pleasant space to meet others without pressure. Reviewers frequently praise the staff for their kindness, reliability, and helpfulness. The platform is often described as easy to use, quick, with good pictures and information. However, some customers noted difficulties with platform functionality, including finding personal information, search issues, or problems with account deletion. Some reviewers also expressed dissatisfaction with the perceived lack of real interaction, the requirement to purchase credits for communication, and concerns regarding profile authenticity.

What people talk about most

User experience

Consumers find user experience to be ambiguous, with some praising its ease of use, quickness, and good... See more

Staff

Reviewers mention positive feedback about staff, highlighting their kindness, honesty, and respectful... See more

Website

People report ambiguous experiences with the website, with some finding it easy to use, quick, and fast, with... See more

Application

Customers consistently note ambiguous experiences with the app, with some expressing satisfaction and looking... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing frustration over the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kindness . It is utmost for me after all I have been through . You have shown me people , who are just that . Thoughtful and kind . I am impressed thus far with your organization . Thank you … 🌷🌷�... See more

Company replied

Rated 4 out of 5 stars

Feels great so far but I can't seem to find out how to find my own info to update or find out where charges are

Company replied

Rated 5 out of 5 stars

had been using two others alongside this one for a while. both made me feel rubbish about myself in different ways . deleted them both last month. still on lovesmoments. that says enough I think.

Company replied

Rated 5 out of 5 stars

Signed up on a Sunday evening nothing planned bit of a whim. Had a couple conversations that first night went to bed thinking ok this is fine. Woke up to messages. Kept checking throughout the next da... See more

Company replied


Company details

About Lovesmoments

Written by the company

Lovesmoments

Lovesmoments Explained

Lovesmoments is an online platform built around a simple belief: romantic conversations may be the beginning of something truly special. Lovesmoments.com is designed for those ready to communicate with intention — with a clean interface, thoughtful features, and a team committed to your experience.

Transparency & Trust

Lovesmoments is a legitimate, established platform. Is lovesmoments.com legit? Yes — and many users can be verified through our third-party identity verification process, led by an industry-leading vendor. Explore Lovesmoments reviews from users and discover honest community perspectives on our platform. Visit Lovesmoments and start connecting with real purpose.

Platform Features

We provide interactive messaging tools, personalized profiles, and mobile-website access designed for communication anywhere. The platform covers everything our users need to engage confidently and naturally.

Safety & Support

Lovesmoments takes active measures to minimize unwanted content. Users can report any behavior they find inappropriate, and our responsive support team is available throughout. Complex issues are typically resolved within five business days.


Contact info

3.9

Great

TrustScore 4 out of 5

810 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(810)

807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it

Love it! If you haven't tried, you need to!

July 6, 2026
Lovesmoments logo

Reply from Lovesmoments

Your enthusiasm says it all, thank you for spreading the word!

Rated 3 out of 5 stars

I don't know yet

I don't know yet. will let you know when I have been on for more than 5 minutes

July 5, 2026
Lovesmoments logo

Reply from Lovesmoments

We hope the platform becomes clearer as you explore it more. If you have any questions while getting started, our support team can help at support@lovesmoments.help.

Rated 3 out of 5 stars

Good

Honestly, I don't think it's right for them to charge so much.

July 5, 2026
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Reply from Lovesmoments

Registration and basic access are free, while some interactive features require credits. This setup lets users choose which options they want to use instead of paying for a fixed plan. If you’d like more information about credits or available packages, our support team is available at support@lovesmoments.help.

Rated 5 out of 5 stars

Easy to use.

May 7, 2026
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Reply from Lovesmoments

Glad the platform felt that straightforward to navigate.

Rated 5 out of 5 stars

Excelent app

Excelent app. I love it

June 7, 2026
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Reply from Lovesmoments

So glad the app is leaving such a strong impression on you, thank you for sharing!

Rated 4 out of 5 stars

Meeting people

Meeting people

July 5, 2026
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Reply from Lovesmoments

Hope the connections keep coming your way.

Rated 3 out of 5 stars

I gave it my email and when I wanted to…

I gave it my email and when I wanted to deactivate my account with that email it said email was incorrect. I said I only wanted a certain type but they sent people I was not interested in. Not a functioning site worth my time

July 4, 2026
Unprompted review
Lovesmoments logo

Reply from Lovesmoments

Account deactivation issues need to be checked directly, especially if the email is not being recognized. Please contact support@lovesmoments.help using the email connected to your account so our team can help with the deactivation request and review your profile preferences.

Rated 5 out of 5 stars

Work

Os very good

July 5, 2026
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Reply from Lovesmoments

Good to know the platform is working well for you.

Rated 5 out of 5 stars

It’s good so far but I am about to run…

It’s good so far but I am about to run out of credits

July 5, 2026
Lovesmoments logo

Reply from Lovesmoments

Glad you're enjoying the experience so far! Head over to support@lovesmoments.help and the team can help you find the best option to keep the conversations going.

Rated 5 out of 5 stars

I've had lots of looks but I have no…

I've had lots of looks but I have no credits. I don't want to pay to chat. I've been scammed many times and want a real person in my life

July 1, 2026
Unprompted review
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Reply from Lovesmoments

Please reach out to support@lovesmoments.help and they'll do their best to help you move forward.

Rated 4 out of 5 stars

It was nice to chat

It was nice to chat. Need to provide more credits or give a lower price option to continue

July 4, 2026
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Reply from Lovesmoments

Glad the conversations have been enjoyable, and your feedback on pricing options is noted and will be passed along to the team.

Rated 2 out of 5 stars

It was ok but ran out of credits after…

It was ok but ran out of credits after 2 chats??

July 4, 2026
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Reply from Lovesmoments

Credits are used for certain interactive features, and the balance can change depending on the actions selected during chats. If your credits ran out faster than expected or anything seems unclear, our support team can check the details and explain how the usage worked. Please contact us at support@lovesmoments.help for assistance.

Rated 5 out of 5 stars

People are nice

April 7, 2026
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Reply from Lovesmoments

Nice to know the people here are leaving such a good impression.

Rated 4 out of 5 stars

Good conversations

So far, the people I've chatted with have been kind and interesting.

July 4, 2026
Lovesmoments logo

Reply from Lovesmoments

Wonderful to hear the people here have made such a good impression on you so early on.

Rated 5 out of 5 stars

Honestly

I like this company cause you always have nice people to talk to on here

April 7, 2026
Lovesmoments logo

Reply from Lovesmoments

Having great people to talk to is exactly what this community is about, thank you for sharing that.

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