Love Velo Reviews 

582
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service and seamless organization, noting that everything ran smoothly from start to finish. Many highlight the helpfulness and professionalism of the staff, who are dedicated to tailoring trips and ensuring a stress-free experience. People frequently mention the superb logistics, including efficient luggage transfers and well-chosen accommodations. Reviewers often describe their holidays as wonderful and memorable, with many planning to book future trips. The locations and routes are consistently appreciated, offering stunning scenery and ideal conditions for cycling. Overall, consumers are highly satisfied, finding the entire process easy and exceeding their expectations.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the seamless organization and... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, friendliness, and... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as memorable, wonderful... See more

Location

Reviewers highlight positive aspects of location, with many praising the stunning scenery and varied nature... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as smooth, stress-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My second trip with Love Velo and probably not the last. We had three days in Mallorca at a comfortable, mid-range hotel in Puerto de Pollensa that was perfect for cyclists, close to a shop that provi... See more

Company replied

Rated 5 out of 5 stars

4 days of Ebike cycling from Toulouse to Sete following the Midi-Canal. Excellent communication with Oli from Love Velo with all aspects of the holiday planning. Everything went smoothly, all the hote... See more

Rated 5 out of 5 stars

I've just returned from my second cycling trip booked through Love Velo. Each and every staff member was thoroughly professional and helped put together a package that exceeded my wishes. The transf... See more

Company replied

Rated 5 out of 5 stars

Our cycling trip through the Loire Valley was simply amazing. The logistics were spot on from moving our luggage along from hotel to hotel, great accommodations, and a superb navigation route. The h... See more

Company replied


Company details

  1. Sport Tour Agency

Written by the company

We are a community of cyclists who share a love of cycling and a desire to ride further. We exist for everyone that rides a bike. We live for the first time a kid rides without stabilizers and for the commuters who ride to their computers. We say ‘Chapeau’ to the friends who ride together and we give Kudos to experienced cyclists on their Strava propelled rides. We will help you explore new places, meet incredible people and tackle challenges.


Contact info

4.8

Excellent

TrustScore 5 out of 5

582 reviews

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4.8

All reviews

(582)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

We were recommended Love Vello by a…

We were recommended Love Vello by a friend and we were not disappointed!
We were kept well informed through the booking process.
We spent a week exploring Puerto Pollensa and it's surrounding areas at the beginning of October with preplanned routes supplied and the Bikes were of a high quality. So much so we have already booked for next year.

October 1, 2023
Unprompted review
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Reply from Love Velo

Brilliant to hear of the recommendation and even better to hear of your experience Cathy. Roll on your 2024 trip!

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Recently used Love Velo for a 7 day…

Recently used Love Velo for a 7 day cycling trip to Italy Lake Garda. A seemless trip from start to finish.
A great hotel recommended in an ideal spot half a mile from Garda centre and straight onto the recommended cycle routes which lovevelo supplied and were easily downloaded onto my Garmin.
I would highly recommend Lovevelo and will certainly use the again.

October 9, 2023
Unprompted review
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Reply from Love Velo

Lake Garda is such a beautiful place to ride so I am delighted to hear you enjoyed your trip. Thanks for your review.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Top notch service

LoveVelo provide great value, a top notch product and superb Customer Service. For the organisation of our 2023 trip, Well done LoveVelo.

October 18, 2023
Unprompted review
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Reply from Love Velo

Thanks so much and I am delighted you loved the trip and our customer service, which is so important to us.

Happy Cycling
Harry, Love Velo Team

Rated 4 out of 5 stars

Club Cycling holiday

Hotel, transfers and bike rental was great to be one package.
Hotel was great with friendly staff
Suggested routes were great for planning our 4 day trip.
Some small issues with Bikes beyond normal expectations, were why not 5 stars

October 18, 2023
Unprompted review
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Reply from Love Velo

Hi Marcus

Thanks so much for your review and thanks too for letting us know about the bikes. Could you just let us know your booking number so that we can investigate what the bike issue was. It's obviously hugely important to us that all bikes are in perfect condition. You can email me at harry@lovevelo.co.uk or cs@lovevelo.co.uk.

I am delighted that the rest of the package went perfectly.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Girona Experience - Fantastic Trip Well Organised rop you all a quick…

The riding conditions were amazing and certainly a contrast to some of the other roads we have been on in other countries. The transfer from the airport went smoothly with the guy waiting outside for us as soon as we arrived. I thought the hotel provided comfortable facilities with a great terrace bar area. The hotel beds were comfortable, and the rooms fitted with large showers. The bike store was well equipped with plenty of vertical stands and padlocks. There was an area set aside for washing bikes and a full tool set availability. The bike hire companies were only a 5-minute walk away and both provided decent bikes with necessary gearing to meet the challenge of the climbs. I had to take my bike back a couple of times due to discs rubbing from heavy braking. The mechanics were happy to help and provided friendly support straight away. The town had a good ambiance and plenty of places to eat. The only challenge for us on the rides was actually finding villages with a coffee shop or restaurant open. Most rides started at the main bridge so this is where to set navigation advice. The Rocacorba climb was superb and you can see the resemblance with Sa Calobra in terms of distance and gradient.
Huge thanks to Tom, Mark and Matthew from the Customer Service Team who provided a great friendly service. Highly recommended.

September 30, 2023
Unprompted review
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Reply from Love Velo

Hi Mark

Thanks so much for a comprehensive review, it's really useful to have this kind of feedback. It's also great to hear that the mechanics provided friendly and helpful support.

We look forward to booking your next trip for you.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Great time in girona

Great time in girona. Everything runs so smoothly using LoveVelo from airport pickup to hotel check in to living up bikes. And always a great value. All the people at LoveVelo are all cycling enthusiasts and it shows. Highly recommended.

October 9, 2023
Unprompted review
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Reply from Love Velo

Thanks AJ. Yes we do like our cycling! :)

Look forward to booking your next trip.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Awesome trip!

We had an amazing cycle trip through the Loire Valley. The accommodation was perfect and the routes easy to follow. Oli and his team were always available to help before the trip and the in country support was excellent. I thoroughly recommend their service.

October 6, 2023
Unprompted review
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Reply from Love Velo

Thank you Rob. The Loire really is a tremendous place to ride! I will pass your kind comments on to Oli and hope he can arrange your next trip for you too.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Loved our Love Velo trip to Mallorca

Loved our Love Velo trip to Mallorca! The whole thing ran perfectly smoothly, the hotel and hire bikes were brilliant and the app was super easy to use and gave us some fantastic routes to download to our Wahoo devices. Thanks to the team for all their help and recommendations. Mallorca, we will be back!

September 16, 2023
Unprompted review
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Reply from Love Velo

Thanks so much Katie, it was a pleasure organising the trip for you and your sisters. Look forward to organising your next trip.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Love Velo delivers!

Another great cycling trip arranged by Love Velo! Accommodation, transfers and bike hire all top class, and arranged with such efficiency that the whole excursion, to ride some of the French Alps, went without a hitch. It's good to book with a knowledgeable team and we are already thinking about booking with LV again next year.

September 15, 2023
Unprompted review
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Reply from Love Velo

Thanks so much for your review. It's great to hear the trip went so well and kind of you to mention our knowledgeable team - I know they appreciate that.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

"I recently had the pleasure of…

"I recently had the pleasure of embarking on a meticulously organized trip to Mallorca, Spain, with Love Vélo, and it was a phenomenal experience. From the moment we arrived, every detail was taken care of, allowing us to immerse ourselves fully in the cycling experience and the stunning surroundings of Mallorca. The hotel we stayed in was absolutely perfect for cycling enthusiasts like myself, with ample facilities and conveniences to cater to our needs. The location also provided easy access to a range of cycling routes, each offering a unique and enchanting perspective of this beautiful island.

The bikes provided by Love Vélo were of very decent quality, well-maintained, and reliable, enabling us to explore the terrains of Mallorca seamlessly. Whether we were climbing the soaring mountains or cruising through the serene countryside, the bikes performed impeccably, enhancing our overall experience.

Every aspect of the trip was executed to perfection by the Love Vélo team, making it an unforgettable adventure. Their professionalism, attention to detail, and genuine passion for cycling made our journey smooth and delightful. The combination of spectacular landscapes, thrilling rides, cozy accommodations, and high-quality bikes made this trip a standout experience.

I wholeheartedly recommend Love Vélo to any cycling enthusiast looking to explore new terrains and experience cycling trips that are expertly organized and exceptionally delivered. I will undoubtedly be using their services again for my future cycling adventures!"

September 20, 2023
Unprompted review
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Reply from Love Velo

Wow what a review! We are so glad that the trip went as well as it did and that our booking and post sales team delivered such a wonderful experience.

Look forward to helping you again in the future.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Second trip with LoveVelo

From the initial quote through to returning home the service from LoveVelo was second to none……. This is the second trip I’ve used them for and they really do listen to feedback….. looking forward to booking again in 2024

September 13, 2023
Unprompted review
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Reply from Love Velo

Hi Mark

Sa Calobra photos looked epic and seeing as it's your second ride with us, I know James has contacted you about getting you a jersey over. See you on the next one!

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Provence tour

We recently toured Provence with Love Velo - the hotels were lovely, the bikes considerably better & lighter than most touring bikes and the organisation before and during the trip was seamless. All in all a wonderful break.

August 27, 2023
Unprompted review
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Reply from Love Velo

Paul, so pleased you had such a wonderful break in such a beautiful region. Looking forward to helping you on your next experience with us.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Mont Ventoux!

My first experience of solo travel and one that ran seamlessly! I went to France to stay I. Bédoin to climb Mont Ventoux. The car hire from Marseille airport was ready and waiting upon arrival, all sorted by the company. The hotel was friendly, welcoming and in a perfect location. I felt safe and at home almost immediately. Again, all organised by Love Velo. I had been a little nervous about bike hire, worried about fitting my own pedals and so on. But my bike was there at the hire shop, and the staff so helpful in fitting and so on.
I used the routes from Love Velo to climb Mont Ventoux from Bédoin and then also to combine the Gorge de la Nesque and the climb up Ventoux again from Sault, and down into Malaucène. I loved every single minute of my trip and will definitely be using the company again. I could not recommend them highly enough!

August 7, 2023
Unprompted review
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Reply from Love Velo

Kate, firstly congratulations on summiting such an epic climb! Twice! We are so pleased we could help you ride Ventoux and hope those memories live long in the memory.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

French Alps.

Hotel, bike hire, GPX routes and the general organisation and communication with Love Velo were all excellent and contributed to a great cycling trip to the French Alps. I would definitely recommend Love Velo to others and would use them again in the future without hesitation.

August 1, 2023
Unprompted review
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Reply from Love Velo

Thanks so much Graham and I am so pleased you had a fab trip to the Alps. We look forward to helping you ride your next European climbs!

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Mallorca cycle trip '23

I have recently returned from a long weekend cycle trip to Mallorca, arranged by Love Velo. It was a last minute trip and I'd never done a cycle trip abroad before.
I give Love Velo 10/10. They asked all the right questions about budget, cycle ability, accommodation requirements. Everything was perfect, from hotel, bike hire, cycle routes in advance, transfers. I have already recommended Love Velo to friends who didn't believe the content of my trip compared to the cost. It was great value for money and the best experience. I was nervous about how it would be but it was spot on. I would not hesitate in booking another trip with Love Velo. Thanks Tom specially for being helpful, efficient and sorting everything that met and exceeded my expectations.

April 21, 2023
Unprompted review
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Reply from Love Velo

10/10 - we will take that :)

I am so pleased too that you considered it such great value for money. We work really hard to make sure our trips are brilliant value and exceed expectations.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Vive Le Tour Vive Love Velo

We Recently returned from the Etape de Tour 23 organised by Love Velo.
I would like to say a huge thank you to the team for such an amazing experience.
From start to finish the whole event was well organised and impeccably ran along with first class accomodation and location in Morzine.
The logistics and organisation of the trip ran seamlessly from meeting us all at the airport, the Saturday event and bike drop, right thru to transfers back to Geneva on Sunday.
The pre race briefing by the team and course guide by Tom on Saturday evening was invaluable, really informative and a great way to meet the rest fo the cyclists riding the event with Love Velo.
The whole team really are a fabulous friendly, helpful bunch of guys who as the name goes have a genuine love of everything cycling.

I shall be recommending to any cyclist i know or meet that wants to take on the Etape de Tour next year to book it with Love Velo.
Thank you once again to the team for making the Tape a truly epic adventure.

Vive Le Tour Vive Love Velo

Cadenzia Cycling

July 9, 2023
Unprompted review
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Reply from Love Velo

A huge pleasure Garry as always. Brilliant having you with us and so excited to have you visit us this week.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Tour of a lifetime!

I just completed the Chateaux of the Loire Valley tour, and it was amazing! Even before my trip, the team at LoveVelo was terrific! They were very patient and answered all of my questions! The hotels were wonderful! The bicycle was great! The GPS-guided tour was easy to use and took me through some amazing countryside and small villages! The chateaux were breathtaking!

There was one only stretch of the tour where the bike path was overgrown. But 95% of the paths were ideal for biking. I missed the signs for one of the castles on day 3 (enjoying the scenery too much) but I more than made up for it by adding in my own detours to two other castles: Meung-sur-Loire on day 1 and Chenonceau on day 3. Adding Chenonceau to day three made it a long day of riding but it was very memorable!

I highly recommend LoveVelo and the Chateaux of the Loire tour!!

July 21, 2023
Unprompted review
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Reply from Love Velo

Wow, what a review Doug. I am so pleased we delivered such a wonderful trip for you and I hope we see you on another trip soon.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Etape 2023

Recently returned from the Etape organised by Love Velo. Everything was great. Prior to the trip communication was clear and informative - not too much either!! The transfers were well organised and even with the inevitable EasyJet hiccup with flights things were shuffled and all went smoothly - the transfer coach was excellent. Transfer of bikes was done efficiently and carefully. Hotel accommodation was perfect. Briefing for the ride was clear and informative - and not too long either!! Transfer back to the airport was punctual and coaches once again great. So in conclusion everything went well and the Love Velo team a) knew what they were doing b) were good communicators and c) willing to help. So all-in-all a great trip. Next year if Love Velo could arrange for the temperature on ride day to be 25C rather than 35C that'd be perfect - maybe I am expecting too much!

July 7, 2023
Unprompted review
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Reply from Love Velo

Thanks so much, we will definitely do our best to drop the temp! It was somewhat sweltering! That only makes your achievement more impressive so well done.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Alpe d'Huez

Phil and his team were excellent. Recently returned from the French Alpes concurring Alpe d'Huez, Croix de Fer, Galibier, Glandon, etc. Love Velo handled everything perfectly, from the hotel to the car hire, to the bike rental. And they even provided great route selections. All I had to do was show up and ride. It was truly an epic adventure!

July 2, 2023
Unprompted review
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Reply from Love Velo

Congratulations Edgar on smashing some absolute monsters there! Glad you had a great experience with us and we can't wait to organise your next trip.

Happy Cycling
Harry, Love Velo Team

Rated 5 out of 5 stars

Love Velo made it simple

Love Velo took care of all of the logistics and made the Maratona a memorable event.

July 2, 2023
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Reply from Love Velo

Thanks Barry, brilliant having you with us.

Happy Cycling
Harry, Love Velo Team

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