Chance Walton and his team made our home financing experience flawless. He delivered on every commitment, kept us informed at every stage, and somehow made the process feel almost effortless. Our real... See more
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Company details
About Lower
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8131 Smith's Mill Rd , 43054, New Albany, United States
- lower.com
Replied to 90% of negative reviews
Typically replies within 1 week
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John was great throughout the process
John was great throughout the process; got it done to fit our deadline with no surprises along the way.
Best loan officer and free refi for life
I had the best experience with Lower. Cat Pascual made the process easy, she was always easy to reach by text. This is my second home purchase with Lower.
I had a great and fast experience with…
I had a great and fast experience with Lower thanks to Mallory Miller and Kelly Gant. They were both incredibly helpful, responsive, and made the entire process smooth and stress-free. Highly recommend working with them!
Great Communication
My wife and I were very happy with our experience at Lower. Connor Murrell was my primary contact and was SUPER responsive to me at all points in the process. Got a fair deal with a good appraisal and was able to use the equity in my home to take care of a few things. Only small critique we had is that the underwriting process was a bit slow and dug deep...but we got there eventually. Maybe that is the norm now but there were quite a few requests. That said I would recommend to anyone looking for mortgage related products.
Connor was amazing to work with
Connor was amazing to work with. He is extremely professional and punctual. He was very clear in handling my complicated paperwork and helped my family and I close with ease. 10 stars
Jay was an honest professional…
Jay was an honest professional throughout the process from my initial contact, until the final closing procedure.
Constantly e-mailed or called me the keep me informed and answered all my questions. I will have contacts that I will encourage to use Jay and Lower.com for them to use.
Closing Made Easy with Andrew Benjamin
I can’t recommend Andrew Benjamin highly enough! After a slow and frustrating experience with a previous loan processor, Andrew stepped in and completely changed the trajectory. From the moment he took over, he was responsive, efficient, and organized.
He kept me informed throughout the entire process and worked diligently to make sure everything stayed on track. Thanks to his dedication, we made it to the finish line smoothly. What could have been a stressful process felt manageable with Andrew’s guidance. I’m truly grateful for his professionalism and support!
Lower Refinance
Jason, our loan advisor was excellent. He followed up with us on every detail. From beginning to the end. It couldn’t have been an easier process.
We had an excellent experience working…
We had an excellent experience working with Connor. He was knowledgeable, responsive, and made the entire loan process smooth and stress-free. He clearly explained every step, answered all my questions promptly, and kept me updated throughout. His professionalism and dedication made a big difference—I truly felt supported from start to finish. Highly recommend!
A superb experience
I was reluctant to refinance, but Sam Berman made the process very easy and handled everything with confidence. From day one, Sam was friendly, professional and explained all details clearly and thoroughly. When I reached out with a question or concern, he always got back to me quickly. He even took the time to respond when he was on the golf course while vacationing. My loan closed within 30 days, and I am very grateful for having had the opportunity to work with Sam.
Easiest refinance process ever
Samay Pahouja and his team were amazing from start to finish. Great experience. Second time I have worked directly with him, and so glad that we got to.
Andrew Benjamin was a pleasure to work…
Andrew Benjamin was a pleasure to work with.
I don’t usually write reviews but this…
I don’t usually write reviews but this guys did right by us. Sam Berman went out of his way including answering the phone when he wasn’t even working that day. He walked us through the process as it was our first experience and he really made it easy. Thank you guys.
Jake was great to work with and helped…
Jake was great to work with and helped make everything as easy as could be.
Worked with Samay Pahouja on my loan…
Worked with Samay Pahouja on my loan for my first home. He was excellent and on top of everything for a smooth process.
Used Lower 3 times, all great experiences
I have used Lower 3 times and all 3 times has been a great and easy experience. This last time I worked with Connor, he was very professional, kept me update on everything, and worked hard to make sure we got what we were looking for. It was such a pleasure to work with him. Thank you!
The whole process was very simple
The whole process was very simple and easy from start to finish. They were able to get me exactly what I wanted. Questions i had were awnsered almost immediately with a great explanation.
Seamless HELOC Closing on Investment Property – Highly Recommend Sam Berman & Lower.com
We recently closed a HELOC on an investment property through Lower.com, and the entire experience was smooth and hassle-free. Sam Berman, our loan originator, was outstanding from start to finish. He was knowledgeable, responsive, and proactive in addressing all our questions.
The process was straightforward with no surprises, delays, or issues. As real estate investors, we value efficiency and clear communication—and Sam delivered on both fronts. We would absolutely work with him and the Lower.com team again. Highly recommend!
Josh has been great thru the entire…
Josh has been great thru the entire experience but the settlement company has been very unprofessional from the start. The worst was my taxes. I sent my paid taxes to them and said that my tax authority came back with a lesser amount. What company takes that as correct amount? They were wrong! I was right!
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