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Loyalpetspaws Reviews 

256
•
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Thank you very much! Although I accidentally subscribed to your website (it was my little daughter who subscribed without realizing it), I truly appreciate your quick response. I was able to cancel m... See more

Rated 5 out of 5 stars

I had an issue and asked for help and Kevin was the person who did my case and helped me to solve the problem so I want to thank him for this.

Rated 4 out of 5 stars

I struggled with email my concerns as the email address kept bouncing. I searched for the website and decided to use the Chat box. I was helped very fast with by escalation team to resolve the issue.... See more

Rated 5 out of 5 stars

The representatives are very kind, helpful and knowledgeable. I appreciate their customer service. The lady who helped me was Named Claire. She did a great job.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

256 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(256)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Review

The response to my complain, the customer service was fast and there was followup they were not ignorant

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

The team was incredibly responsive and…



The team was incredibly responsive and professional throughout the entire process. Communication was clear, deadlines were respected, and the quality of service exceeded my expectations. What stood out most was their attention to detail and willingness to go the extra mile to ensure satisfaction.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

**** SCAM WARNING*****

**** SCAM WARNING*****
**** SCAM WARNING*****
I did NOT sign up - I though i was signing up for somehting else and then you get redirected to their site. By the time you realise it, it is too late.

I then requested it to be cancelled. During that time, more money got deducted.

Then I got asked to write a review in exchange for a refund. I received confirmation of a refund approval.
Two months later - still NOT REFUND was done and my emails are being ignored.

I have asked multiple times for refunds - they claim that I first have to REMOVE my negative review.
BE VERY VERY VERY CAREFUL!!!!!!!!!!!!

Be WIDE awake when you deal with them.

May 18, 2025
Unprompted review

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