Suomen Löytötavarapalvelu Oy Reviews 

Forgot a small duffel bag (approx 6 kg) at my hotel in mallorca. Hotel confirmed it is there but Lost & Found Int. (Loytotavara) want 394 euros for sending it to me in Denmark 😮🙈 Pure robbery for a small bag that I already paid for as checked in lugage

do not use - just a scam.
After payment you receive an email without any reference or register number.
No way to contact except without paying a fortune pr. phone.

I was skeptical of this company after looking at the reviews. I thought I would never see my purse I so foolishly left on the plane! I filled out a lost item inquiry, had to pay a small fee. They found my purse and sent me an invoice that also looked sketchy! There was no link. Just a money wire. I finally decided to take the “risk” and pay the fee for my bag. $150. It shipped within in 3 days to the United States. Very thankful!

It's a scam.
I payed 157,04 EUR 2 weeks ago - they still have my items.
They just rip you of your money and then won't answer your emails.

Don't send them money!

Its a real shame that VR, Finnair and the ferry companies outsource their lost and found to this awful company. I forgot my wallet on VR, I called VR who said if its found its handed to them. The cost of a call is 1,92 EUR/puhelu + 2,38 EUR/min + pvm. (I had to call them twice in total)
Then if you go to their office in Helsinki which is a old, decrepid building reminding you of some eastern european bail bonds company, which is fitting because they are holding your item to ransom as you have to pay again to get it back.
I concluded it would have been CHEAPER & QUICKER to just order a new bank card and driving license and buy a new wallet then deal with this company!

The worst “customer service” I have ever had in Finland. They are rude, expensive and it looks like they do not even want to find your electronic device since they seem to make a fortune by selling unclaimed lost items. Be sure not to loose anything in Finland or Finnair flights without having the serial numbers of all your devices with you. And be prepared to pay hefty fees when trying to contact them. This is not how businesses should be run.

If you loose something in Finland, you just have to accept that you lost it. It will be cheaper to buy it again than get it back through this racket.

Awful customer experience, but I'm really glad I got my stuff back.
I was practically sure that their web page was a scum - no possibility to contact them without being charged, really bad localization (Russian)

Got an email from them "We have received your item.
Item number ********" and I even didn't have a way to check if this number corresponds to my item!

"Please, send a copy of your payment by fax or by e-mail to quicken the delivery." Are you serious? You sent me this from "noreply@" address, and you don't have another one on your webpage.

"If you pay by credit card,let us know your credit card (Visa,Master,Amex,Dinners) details:card number,exp.date,card security code,name of the cardholder so we can send you your item faster." - no comments (maybe I just don't know how credit cards work - don't have any)

And also the pdf they attached to the email had issues with formatting.

The good thing is that my stuff came very quickly after the payment.

No customer service. Long delivery time. I have not recived my ithem, and it has been 3 weeks since i ordered it back.