Avoid Avoid Avoid This company is breaking The trade descriptions act 1968. It should not be allowed to trade here in the UK. It says it's a Netherlands company. It's based in China. The items are... See more
Company replied
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Clothes are not a good fit for westerner body types, more bulky and muscled and seem to fit Asian ones more thin instead. Quality is poor, compared to what is advertised, and still expensive.... See more
Company replied
The ordering process was simple and the prices seemed reasonable. My sweater looked nice and fit well. The only downside was that tracking updates were limited, so I wasn't sure when the package would... See more
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The item I received was decent, but not exactly what I expected based on the website photos. The quality was okay and it is still wearable, though the fabric felt lighter than anticipated. Shipping wa... See more
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Breach of guidelines
Very with my order
Very with my order. The quality is quite fine and as it is pictured. Delivery was quicker than anticipated.
March 19, 2026
Unprompted review
Reply from Lozendafashion
Hello Harri,
Thank you for your feedback. We’re pleased to hear that you are satisfied with your order, the quality, and the fast delivery. We appreciate your support and look forward to serving you again.
Kind regards,
Lozenda Fashion
Chinese scam
This is a scam originating in china. These scammers present themselves as a dutch company but everything is extremely low quality shipped directly from china. Not even the sizes match. They also won't refund you, cause you know, this is how scamming works. Nothing on their website matches the item you'll receive. Do not buy anything from them, and whoever did fall prey to this scam please file for charge-back to your bank and report them to Dutch and EU consumer protection agencies. They should not be allowed to scam european citizens like this!!!
March 20, 2026
Unprompted review
Reply from Lozendafashion
Hello Ernal,
We have just sent you an email and would appreciate it if you could get back to us when you have a moment. We are very keen to resolve this matter for you.
Kind regards,
Lozenda Fashion
I recently ordered a jacket from…
I recently received a jacket which was too small ( my fault - I should have ordered a bigger size). I contacted the company and they were very efficient and prompt in their response and in offering ways to solve the problem.
April 8, 2026
Unprompted review
Reply from Lozendafashion
Hello Margaret,
We have just sent you an email and would appreciate it if you could get back to us as soon as you have a moment. We are very interested in resolving this matter for you.
Kind regards,
Lozenda Fashion
I had an issue I ordered the wrong…
I had an issue I ordered the wrong color. Unfortunately, due to the fact Lozanda try to rapidly ship to customers, they were unable to change the color in time. But, they kept in contact and responded in good time with every message. I trust this place and reccomend buying from here. I will test the products once they arrive, but I can confirm the service is good
March 28, 2026
Unprompted review
Reply from Lozendafashion
Hello,
Thank you for your detailed feedback. We appreciate your understanding regarding the order processing time and are pleased to hear that you were satisfied with our communication and service. Your trust and recommendation mean a lot to us.
Kind regards,
Lozenda Fashion
⚠️ WARNING
⚠️ WARNING: Possible misleading online store – Lozenda Fashion
I ordered a gift from Lozenda Fashion, who claim to be based in the Netherlands. After payment, I received emails saying my parcel is “on the way”, but for more than 5 days the tracking has not updated at all.
The tracking link provided does not show a real courier (no DHL, PostNL, etc.) and appears to be a generic or fake tracking page. When I contact the company, I only receive vague responses and no clear proof that the parcel has actually been shipped.
This raises serious concerns:
No valid courier tracking details
Repeated “in transit” messages with no movement
Lack of transparency about shipping
I would strongly advise others to be cautious before ordering from this website until they can provide proper, verifiable shipping information.
I am currently considering a chargeback due to non-delivery.
If anyone else has had a similar experience, please share.
March 30, 2026
Unprompted review
Reply from Lozendafashion
Hello Samatha,
Thank you for your feedback. We’re sorry to hear about the concerns with your order. We’ve reached out to you directly via email to provide assistance and clarify the status of your shipment. We hope to resolve this quickly and ensure your order reaches you without further delay.
Kind regards,
Lozenda Fashion
Order feedback
My order was dealt and processed really quick. The product seems good quality.
The only negative I had was it took over 3 weeks for me to receive my order.
April 2, 2026
Unprompted review
Reply from Lozendafashion
Hello Aaron,
Thank you for your feedback. We’re glad to hear that your order was processed quickly and that you’re satisfied with the product quality. We sincerely apologize for the delay in delivery and appreciate your patience. We will continue working to improve our shipping times and hope to serve you better in the future.
Kind regards,
Lozenda Fashion
ABSOLUTELY TERRIBLE
ABSOLUTELY TERRIBLE, Ordered a 2 piece suit in Teal for my wife, wrong colour, cheap and nasty material, Avoid at all cost
March 31, 2026
Unprompted review
Reply from Lozendafashion
Hello Gordon,
We’re really sorry to hear about this! Please send us a message so we can help sort everything out and make it right for you.
Kind regards,
Lozenda Fashion
Poor quality priduct
Bought a pair of trousers that were awful quality. Emailed the company twice to request information regarding their returns & refund policy. Had no response. For what I was charged, it looked like I could've made the trousers myself. Very very dissapointed
March 29, 2026
Unprompted review
Reply from Lozendafashion
Hello Mj,
We have just sent you an email and would appreciate it if you could get in touch with us as soon as you have a moment. We are very interested in resolving the matter for you.
Kind regards,
Lozenda Fashion
Reply from Lozendafashion
Hi Penelope,
Thank you for your feedback. We’re pleased to hear the item met your expectations and that you’re satisfied. We appreciate your support.
Kind regards,
Lozenda Fashion
I bought a jumper from here for 50 euro…
I bought a jumper from here for 50 euro thinking it wyld be good quality, but it's just made from cheap plastic material I could have got from temu for 12! Not happy not satisfied, will never shop here again
March 23, 2026
Unprompted review
Reply from Lozendafashion
Hello Jackie,
Thank you for your feedback, and we’re sorry to hear about your experience. This is certainly not the impression we want to leave, and we take your concerns seriously. Please contact us directly via email so we can look into this matter and work toward a suitable solution for you. We appreciate the opportunity to make this right.
Kind regards,
Lozenda Fashion
Great value for money
Great value for money. Stylish, well-made, and delivered faster than expected. Happy!
March 14, 2026
Unprompted review
Reply from Lozendafashion
Hello Deena,
Thank you for your positive feedback. We’re delighted to hear you’re happy with the quality, style, and delivery speed.
Kind regards,
Lozenda Fashion
Ordered two sweaters and they look…
Ordered two sweaters and they look good. Material feels okay, not super fancy but decent. The website is easy to browse. Just wish there were more customer photos of products.
March 20, 2026
Unprompted review
Reply from Lozendafashion
Hello Emma,
Thank you for your feedback. We’re glad you are happy with your sweaters and appreciate your suggestion and will take note of this.
Best regards,
Lozenda Fashion
Reliable store
Reliable store, good communication throughout. Product quality is exactly what I expected.
March 12, 2026
Unprompted review
Reply from Lozendafashion
Hello Brayden,
Thank you for your kind feedback. We’re pleased to hear you found our store reliable, with good communication, and that the product met your expectations.
Kind regards,
Lozenda Fashion
Fast Delivery, Exactly as Shown
Lozenda Fashion impressed me with quick delivery and clear order updates. My puffer jacket arrived safely and exactly as shown on the website.
March 12, 2026
Unprompted review
Reply from Lozendafashion
Hello Manuel,
Thank you for your kind feedback. We’re delighted to hear that you were happy with the fast delivery and clear updates, and that your puffer jacket arrived exactly as shown.
Kind regards,
Lozenda Fashion
Perfect Gift, Beautiful Details
I gifted a boho dress to my friend, and she couldn't stop smiling. The elegant lace details and soft fabric made it special. Lozenda Fashion makes gifting easy and delightful.
March 12, 2026
Unprompted review
Reply from Lozendafashion
Hello Nataly,
Thank you for sharing! We’re thrilled your friend loved the dress—making gifting special is exactly what we aim for.
Kind regards,
Lozenda Fashion
Ordered a jacket and it looks even…
Ordered a jacket and it looks even better in person. Love it
February 16, 2026
Unprompted review
Reply from Lozendafashion
Hello Shirlene,
Thank you for your wonderful feedback! We’re thrilled to hear you love your jacket.
Kind regards,
Lozenda Fashion
Quick shipping and well-packaged
Quick shipping and well-packaged. The pullover is super comfortable. But their customer support responce is a bit slow.
March 7, 2026
Unprompted review
Reply from Lozendafashion
Hello Mitchel,
Thank you for your feedback! We’re glad to hear you’re enjoying your pullover and that the shipping met your expectations. We also appreciate your note about our customer support response time and will work on improving it.
Kind regards,
Lozenda Fashion
Ordered a cardigan and absolutely love…
Ordered a cardigan and absolutely love it. Great fit, soft material, fast shipping. But i think the price is bit high.
March 9, 2026
Unprompted review
Reply from Lozendafashion
Hello Joseph,
Thank you for your review! We’re thrilled to hear you love your cardigan and that the fit, material, and shipping met your expectations. We appreciate your feedback and will keep it in mind.
Kind regards,
Lozenda Fashion
Perfect fit
Perfect fit, great material. Arrived earlier than expected
February 24, 2026
Unprompted review
Reply from Lozendafashion
Hello Ingeborg,
Thank you for your wonderful review! We’re delighted to hear that the fit and material met your expectations and that your order arrived sooner than expected.
Kind regards,
Lozenda Fashion
Warm
Warm, stylish winter jacket exactly what I was looking for! The quality is great and it fits well. The only small reason for 3 stars is that there was a loose thread on the sleeve that I had to trim. Not a big deal, but for the price I expected perfect finishing. Still happy with the purchase.
March 6, 2026
Unprompted review
Reply from Lozendafashion
Hello Matthew,
Thank you for your feedback! We’re glad to hear you’re happy with the warmth, style, and fit of your jacket. We appreciate your note and will take it into account to ensure even better finishing in the future.
Kind regards,
Lozenda Fashion
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