LPA Now Reviews 540

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding approach, making the entire process easy and stress-free. Many people highlight the excellent customer service, noting the detailed explanations, patience, and the smooth, trouble-free user experience, often facilitated by convenient home visits. A few other people also felt that the initial visit from an agent had some errors, but these issues were promptly rectified with a second visit, ensuring everything was completed correctly.

What people talk about most

Staff

Customers consistently report highly positive experiences with the staff. Reviewers frequently praise the... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently mention the... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and efficiency.... See more

Customer communications

Clients share positive opinions on contact, highlighting the ease and professionalism of communication. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Have just used LPA Now in the last few weeks and without a doubt would wholeheartly recommend their services. From the first telephone Call to their office I was struck by their attention to detail... See more

Company replied

Rated 5 out of 5 stars

I required two types of forms for lasting power of Attorney -Finance & Property and Health & Welfare, and contacted LPA Now. The Person that I spoke to went into great detail to explain what was requ... See more

Company replied

Rated 5 out of 5 stars

Wasn't sure at first if legitimate. Soon forgot about that when got to talking with them (and reading reviews). Very good advice given and straight forward procedure. Home visit made with went withou... See more

Company replied

Rated 5 out of 5 stars

It was incredibly simple and easy to do. Michelle was so patient and helpful, and didn't try to sell us anything extra.She just went through the form slowly so that we understood where we all had t... See more

Company replied


Company details

  1. Paralegal Services Provider

Written by the company

LPA Now can help with the completion of your Lasting Power of Attorney paperwork. We are able to visit you at home anywhere in England and Wales, or complete your documents on the phone if you prefer. We provide a complete service from initial enquiry through to registration of your documents with the Office of the Public Guardian. We are proud to provide our clients with a sensitive service at an affordable price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

540 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

They were extremely efficient and…

They were extremely efficient and informative and explained everything really well. I had everything signed and sent off very quickly after a home visit.

April 8, 2026
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Reply from LPA Now

Thank you for your kind feedback. We’re really pleased to hear you found the process efficient and clear, and that everything was completed smoothly after your home visit. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Mr Roberts was a very easy man to speak…

Mr Roberts was a very easy man to speak to.
Did his utmost to be helpful. And explained about the form and the correct order to fill it all in

March 31, 2026
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Reply from LPA Now

Thank you for your kind words. We're so pleased to hear that Mr Roberts was helpful and made everything clear and easy to follow.

Rated 1 out of 5 stars

They did not explain properly what…

They did not explain properly what documents needed.Also about the fee. We were told claiming benefit its exempted free.The collegue said to us. All she did was fill the forms and got us to sign documents.Then we paid the cost of £350 and that was the total amount i was told to pay by my friend who recommended you to me.Therfore asking me to pay extra cosr of £46 pounds for each documents why?.
9

April 2, 2026
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Reply from LPA Now

Unfortunately for this client we fell foul of a recent change to the rules by the Office of the Public Guardian. We apologised for this and have since adapted to the changed circumstances. This client should now not need to pay a Registration Fee to the OPG as she expected , just like her friend who recommended us to her.

Rated 5 out of 5 stars

Powers of Attorney Documentation.…

Tony Patey was extremely helpful in guiding Both My Wife & I through what ,in Our Eyes, the complexitys of The Power of Attorney Documentation. Only wished We had contacted LPA before !! The Company We actually appointed to prepare Our Wills/ Powers of Attorney. Many thanks Richard Boardman.

April 1, 2026
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Reply from LPA Now

Thanks so much for your kind words, Richard! We're delighted Tony was able to make the process clear and straightforward for you both. It’s great to hear you felt supported throughout.

Rated 5 out of 5 stars

A great service

A great service. Andrea was really helpful and put my mother at ease. Recommended.

March 27, 2026
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Reply from LPA Now

Thank you so much for your kind words! We're delighted to hear Andrea was able to support your mother and make the process comfortable. We really appreciate the recommendation.

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly, and I felt reassured. Was nice to be seen on a home visit. The forms were filled in quite quickly and was advised to have my family here on the day to sign their part so as to save any messing about getting their signatures.

March 25, 2026
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Reply from LPA Now

Thank you for your kind words! We’re so glad you felt reassured and found the home visit helpful. It’s great to hear everything went smoothly.

Rated 5 out of 5 stars

Excellent

All the staff were very helpful, efficient and kind.
They acted quickly and got all the documents ready promptly

March 20, 2026
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Reply from LPA Now

Thank you for your lovely feedback! We're so pleased to hear our team was helpful, efficient, and kind, and that everything was handled promptly.

Rated 5 out of 5 stars

I just want to say I used LPA to sort…

I just want to say I used LPA to sort out my mum’s Power of Attorney, and they did an amazing job.

They were truly understanding and incredibly helpful. I made a few mistakes along the way, but they supported me perfectly – they corrected everything and sent me all the new paperwork I required without any hassle.

You can call them at any time with any questions, and they explain everything clearly. They are not just professional, they are genuinely nice, caring, and patient people.

Honestly, they are just wonderful. If you need to do any Power of Attorney for a family member, this is definitely the place to go. I cannot recommend them highly enough!

March 12, 2026
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Reply from LPA Now

Thank you so much for your kind words! We’re thrilled we could support you and your mum through the Power of Attorney process. It means a lot to hear you found our team helpful, patient, and caring, that’s exactly what we aim for. We really appreciate your recommendation!

Rated 5 out of 5 stars

The importance of speaking with the right people

Have just used LPA Now in the last few weeks and without a doubt would wholeheartly recommend their services. From the first telephone Call to their office I was struck by their attention to detail and professionalism and having read so many articles on the subject it was a breath of fresh air to have all my questions answered. They made the whole experience so easy and nothing was to much trouble. Thank you all. A very satisfied lady.

March 12, 2026
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Reply from LPA Now

Thank you so much for your kind words! We're thrilled to hear our team made the process easy and clear for you. It’s wonderful to know you felt supported every step of the way.

Rated 5 out of 5 stars

LPA were very helpful in explaining …

LPA were very helpful in explaining the whole process of LPA . Very easy to contact and sorted out any issues very professionally .

March 11, 2026
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Reply from LPA Now

Thank you for your kind words! We’re delighted to hear our team made the LPA process clear and straightforward for you. We appreciate your feedback and are always here to help!

Rated 5 out of 5 stars

Explained everything

Explained everything. Felt comfortable.

March 13, 2026
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Reply from LPA Now

Thank you for your kind words! We’re glad we could explain everything clearly and make you feel comfortable.

Rated 5 out of 5 stars

Very easy to do confident all will be…

Very easy to do confident all will be fine

March 12, 2026
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Reply from LPA Now

Thank you for your review. We’re so pleased to hear you found the process easy and felt confident throughout. We appreciate your feedback and are glad we could help.

Rated 5 out of 5 stars

I was very impressed with everyone I…

I was very impressed with everyone I dealt with, from the office staff on the phone to the home visit. Everything was explained in detail to me. The price for Everything was very reasonable. I look forward to receiving the completed documents.Thank you very much

March 11, 2026
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Reply from LPA Now

Thank you for your kind review. We’re pleased you were happy with the service and found everything clearly explained. We really appreciate your trust and your lovely feedback.

Rated 5 out of 5 stars

Service was prompt and efficient


Service was prompt and efficient. They explained the whole process at the beginning and continued to keep me informed throughout.

March 4, 2026
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Reply from LPA Now

Thank you for your kind words! We’re delighted our team could make the process clear and keep you informed every step of the way

Rated 5 out of 5 stars

Excellent Solicitor.

The man who came to see my parents was very nice and kind, My mother was happy with the service, My parents aren't so well and a bit dubious of strange, rs but he put them at their ease.

February 20, 2026
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Reply from LPA Now

Thank you for your lovely review. We’re so glad to hear our representative was able to put your parents at ease and that they were happy with the service. While we’re not solicitors, we do specialise in helping families put Lasting Powers of Attorney in place and making the process as comfortable as possible.

Rated 5 out of 5 stars

Everything was made simple and easy…

Everything was made simple and easy with just a phone call and home visit. Still waiting for the completion but so far full marks.

February 25, 2026
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Reply from LPA Now

Thank you for your kind words! We’re glad the process has been simple and convenient for you.

Rated 5 out of 5 stars

A great company for all your LPA’s

What a wonderful experience of dealing with this company, they explained guided and adjusted to all my needs. Would definitely recommend for all your LPA needs.

February 25, 2026
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Reply from LPA Now

Thank you for your kind words! We’re delighted to hear that you had such a positive experience with LPA Now and truly appreciate your recommendation. If you need any help in the future, we’re always here to support you.

Rated 5 out of 5 stars

Came to my home

Came to my home, polite and efficient, and very good value for money.

February 17, 2026
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Reply from LPA Now

Thank you for your kind review. We’re delighted to hear that you found our home visit service polite, efficient, and good value for money. We appreciate your feedback and are pleased we could assist you.

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