LPD Home Reviews 

233
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Really happy with this garden set, quality is excellent and lovely thick comfy curtains looks so much better than expected, really good value for money. Took a few hours to put everything together but... See more

Company replied

Rated 5 out of 5 stars

Thank you very much, our new table n chairs are beautiful, and the delivery man was lovely x

Rated 1 out of 5 stars

Driver was meant to collect my faulty furniture item along with a replacement today. Instead just dropped off my replacement and said he had no instructions to collect my faulty item. Spoke to Rowen h... See more

Rated 5 out of 5 stars

I wanted 2 Charlotte bedroom chairs which are sold by lots of online retailers.Leader Furniture were the cheapest, and they delivered to Scotland so I took the plunge and ordered last Wed. They were d... See more

Company replied

Company details

  1. Furniture Wholesaler

Written by the company

LPD Home is a UK-based importer and distributor of stylish, trend-led furniture. From statement pieces to everyday essentials, we supply quality designs to retailers, project developers, and interior professionals. Trusted for our reliable service, forward-thinking collections, and commitment to great value, we help bring homes to life — beautifully and effortlessly.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

233 reviews

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4.3

All reviews

(233)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience,highly recommend

I wanted 2 Charlotte bedroom chairs which are sold by lots of online retailers.Leader Furniture were the cheapest, and they delivered to Scotland so I took the plunge and ordered last Wed. They were delivered today (the following Tue) and I was kept fully informed of the delivery progress throughout. Chairs are perfect, exactly as described on the website! Good job Leader Furniture, I am a very happy customer!

May 16, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Hello Jennifer,

What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

Rated 1 out of 5 stars

Refused to deliver to my front door had…

Refused to deliver to my front door had to put my baby in buggy take him in lift with me to go collect the beds because the man refused! Not happy he said if I don’t go and collect them then he leaving them on ground floor! What service is this I really ain’t happy at all

May 12, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Good morning Rebecca,

Thank you for taking the time to leave your review and comments.

I'd like to pass on your comments to the transport team and you will note I have requested some additional information to be able to do this.

I would highlight that we do not advertise a door to door service and my apologies if your chosen supplier has not passed this information over to you, however we do try to assist where possible although this is at the drivers discretion.

Hopefully speak soon and we can review delivery with the driver on the day.

Rated 5 out of 5 stars

The delivery driver went above and…

The delivery driver went above and beyond, friendly and approachable

May 6, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Good morning Sarah Jane

Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.

Hopefully speak soon, and thanks again, take care

Rated 5 out of 5 stars

Great service Thank you for delivering on time and…

Thank you for delivering on time and putting the heavy parcel inside for my elderly Dad very much appreciated 😊

April 30, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Good morning Caren,

Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.

Hopefully speak soon, and thanks again, take care.

Rated 5 out of 5 stars

The parcel arrived in good condition

The parcel arrived in good condition, at the time specified.
The driver was very pleasant.

April 25, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Good morning Diane,

Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.

Hopefully speak soon, and thanks again, take care.

17/05/23 - thank you for your reply Diane, very much appreciated.

Rated 1 out of 5 stars

Ordered LPD naples dining room chairs…

Ordered LPD naples dining room chairs from bedkingdom . One chair was unable to be assembled as they hadn't fitted threaded inserts into the frame. Tried sending mails bedkingdom and phoning but no response. Tried to find flair furniture as it says on invoice but thry cant he found. Best avoided

April 17, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Good Morning Gus,

I'm sorry to hear about the issues that you have experienced with your order.

I understand from speaking to my colleagues in the furniture team that you have now spoken to them and the correct part has been sent out to resolve this problem.

I apologise for the inconvenience caused.

Take care

Rated 4 out of 5 stars

Delivery was 2hrs later than expected…

Delivery was 2hrs later than expected however product looks good now it has arrived

April 17, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Good Morning,

Thank you for your 4* review and we are glad to hear that you are happy with your purchase.

I'm sorry to hear that your delivery arrived late. We do always try stick to the allocated timeslots however sometimes due to unforeseen circumstances this isn't always possible.

Have a lovely day 😊

Rated 5 out of 5 stars

Great service

Great support with bringing the package up the stairs. Super friendly service too!

March 30, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Good morning Dean

Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.

Hopefully speak soon, and thanks again, take care.

Rated 5 out of 5 stars

On time polite driver,pleased with chair

March 23, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Good morning Veronica,

Thank you for your kind woks and full 5* rating. I would like to pass on your comments to the driver and team and you will note I have requested some additional information through trust pilot to enable me to trace your order.

Hopefully speak soon, and thanks again, take care.

Rated 1 out of 5 stars

Ordered a large armchair through Robert…

Ordered a large armchair through Robert Dyas supplied by LPD. Got a text on Monday to say the armchair would be delivered between 8am and 5pm on the following day (Tuesday). Took a day off work as it is a large item. Tuesday arrived and it got to 5.10pm and nothing arrived so I called LPD and a member of their team said they would look into it and come back to me. They didn't. The next day Wednesday (Today) I receive a new order confirmation with a different reference number. I called to find out what was happening. No record of the call the previous evening. Got told that the item was damaged in transit, didn't know when. If they knew this why didn't they contact me. Then basically asked me to take another day off work to accept delivery. I asked for some form of compensation for taking a day off and for me chasing them up. Wouldn't offer even 1p. Disgraceful behaviour LPD. You need to rename your customer service team. Non customer service team

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, lovely manners thankyou :)

March 14, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Good morning Chantelle,

Thank you for your lovely comments and the full five stars.

You will note I have requested a little more details to be able to track your order and feedback your comments to the driver.

Speak soon, have a great day.

Rated 5 out of 5 stars

Excellent Service

Courier was very friendly and helpful and delivery was received well within the timeframe given.

Excellent service!

March 6, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Hello Elizabeth,

What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

Rated 5 out of 5 stars

The delivery driver was lovely and very…

The delivery driver was lovely and very helpful

March 6, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Morning Ella,

What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

Rated 5 out of 5 stars

Good communication by the driver and…

Good communication by the driver and pleasant too.

March 6, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Hello Gary

What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

Rated 5 out of 5 stars

Excellent value and service!

Ordered a Scandinavian style wardrobe, it came flat packed and I really enjoyed putting it together, excellent instructions and fantastic quality for the price. Just brilliant, can't thank you enough!

February 14, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Hello

What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

Rated 5 out of 5 stars

Really great service

Really great service, delivered quickly, kept up to date with delivery at every stage. Only just arrived so not yet unpacked, but excellent service so far, am sure it will all be perfect when unboxed, but confident if any problems they will be resolved.

February 10, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Hello Lisa

What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

Rated 5 out of 5 stars

Great delivery

Great delivery. Smart, professional and well within timeframes

February 9, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Morning Michael,

What wonderful feedback and comments, I will make sure they are passed onto the team and to you driver on the day.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

Rated 5 out of 5 stars

Wonderful & courteous driver

Wonderful & courteous driver, 5 stars ⭐️⭐️⭐️⭐️⭐️

February 9, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Hello Celine

What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

Rated 5 out of 5 stars

had a lovely delivery driver today

had a lovely delivery driver today , bringing my very well packaged 5 drawer dressing table , he was so helpful and friendly , he even brought my furniture into my bedroom , highly rate and will use such a good company again for sure

February 3, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Hello Julie

What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

Rated 5 out of 5 stars

Delivery prompt as per their contact…

Delivery prompt as per their contact messages.
Very pleased. Driver very friendly.

February 3, 2023
Unprompted review
LPD Home logo

Reply from LPD Home

Hello

What wonderful feedback and comments, I would like to make sure that the comments are passed onto the team and to you driver on the day, so you will note I have requested some additional.

Please take care and hopefully you will consider LPD for any future projects.

Have a great day and take care 😊

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