LPI Loans - Muscatine Reviews 203

TrustScore 5 out of 5

4.9

2412 Park Avenue, 52761 Muscatine, Iowa, US


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Rated 5 out of 5 stars

I have had a few loans through LPI and every time it has been so easy and the people helping me have also been so nice and understanding and are really there to help you with what you need! Tesla and... See more

Company replied

Rated 5 out of 5 stars

My loan officer had everything ready to go when I got there. All I had to do was sign the paperwork, she took a few pictures of my car, and I had my check in hand. Everything was so easy. And I didn’t... See more

Company replied

Rated 5 out of 5 stars

The staff at lpi loans are the best. Every time I go in I’m always greeted bye staff that are professional and courteous to me. Samantha and tes are the greatest people I’ve ever worked with for a loa... See more

Company replied

Rated 5 out of 5 stars

I have been doing business with lPI since 2015. They are a very friendly professional group of individuals to work with. I have never had any problems. They are quick to answer any questions or concer... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

  • 2412 Park Avenue, 52761, Muscatine, Iowa, United States

  • 563-262-4000

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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4.9

All reviews

(203)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

A great place that helps people in need

I have some serious financial issues after a septic system issue and LPI and in particular Samantha really helped me be able to catch up and get back on track I am incredibly grateful that they worked with me and they helped me it lightens that load and gives you a piece of mind and thank you.

September 13, 2023
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Reply from LPI Loans - Muscatine

We are so happy that we were able to work it all with you, Tiffany! Thank you so much for sharing this sweet review, we appreciate it!

Rated 5 out of 5 stars

They always have excellent service..

They always have excellent service... Been their customer for 8 yrs

July 28, 2023
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Reply from LPI Loans - Muscatine

We're thrilled you have been with us so long, Luis! Thank you so much for your loyalty and continued business! We appreciate your sweet review!

Rated 5 out of 5 stars

The staff is incredibly friendly and…

The staff is incredibly friendly and helpful. Tesla goes above and beyond to help you as much as she can. The loan process was fast and easy, I was approved in one day. I would highly recommend this compay to others.

July 27, 2023
Unprompted review
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Reply from LPI Loans - Muscatine

Love this review, Ana! We're so happy your experience with Tesla was a memorable one! We thank you for your kind words and your recommendation!

Rated 5 out of 5 stars

Samantha was great and fast and very…

Samantha was great and fast and very helpful. Been doing business with LPI for 5 years now. Will continue :)

July 14, 2023
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Reply from LPI Loans - Muscatine

We're so happy you choose to keep doing business with us, Samantha! Thank you for the awesome review, we appreciate the 5 stars! Can't wait to share with Sam!

Rated 5 out of 5 stars

They’re great with working with you and…

They’re great with working with you and do what is possible to make whatever happen. Always very nice!

June 9, 2023
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Reply from LPI Loans - Muscatine

So great to hear your experience is always a nice one, Brenden! Thank you for the sweet words and 5 stars. We appreciate your business!

Rated 5 out of 5 stars

Great ladies

Friendly staff, always good to see them

July 3, 2023
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Reply from LPI Loans - Muscatine

It's always great to see you, too, David! Love this review! Thank you so much for the 5 stars. We appreciate you!

Rated 5 out of 5 stars

LPI Loans made it possible for me to travel for my wedding and honeymoon

My loan officer had everything ready to go when I got there. All I had to do was sign the paperwork, she took a few pictures of my car, and I had my check in hand. Everything was so easy. And I didn’t have to go through the hassle of paying the high interest of a payday loan that would never help me long term. The customer service was phenomenal from the start. When I first called to inquire, the loan officer explained my different options and what might fit my specific situation best. Then she told me exactly what I would need to have for the documentation, which I was mostly able to email ahead of time. Now I’m on the most amazing trip of my life, getting married, on my honeymoon, thanks to LPI Loans!

May 17, 2023
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Reply from LPI Loans - Muscatine

This is such an amazing review to read, Linda! We are so thrilled to hear how awesome the customer service was and how easy it all came together for you. We are grateful to be able to help and we hope you have the best time with your wedding and honeymoon! Thank you so much for these kind words!

Rated 5 out of 5 stars

Highly recommend

Thanks, was a faster and useful loan.

May 26, 2023
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Reply from LPI Loans - Muscatine

So happy your experience was a good one, Carly! We look forward to doing business with you!

Rated 5 out of 5 stars

Samantha was great

Samantha was great! quick responses and easy process

May 22, 2023
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Reply from LPI Loans - Muscatine

We think she's great, too! So happy you had a good experience, Elva! Thank you for sharing!

Rated 5 out of 5 stars

Tesla worked to get me a loan and then…

Tesla worked to get me a loan and then the next morning I got an email from Samantha asking when I could come in. Over all this location does an outstanding job in helping the clients get a loan.

May 3, 2023
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Reply from LPI Loans - Muscatine

We're delighted to have such a great review! Thank you so much for sharing this, we appreciate you!

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