LPScreen Online Store Reviews 494

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the wide selection of products, including hard-to-find items, and often highlight the excellent service and communication they receive. Many also praise the fast and careful delivery, noting that items arrive well-packaged and often earlier than expected. The products are frequently described as high quality, fitting perfectly and working as intended, saving their devices. However, some customers also noted issues with receiving incorrect items or screens that didn't fit, leading to frustration with the return process and additional costs. There are also concerns about misleading shipping updates, unreliable communication, and occasional quality issues with products, including screens that malfunction or have lower contrast.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the panels as fully... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast delivery and good... See more

Service

Customers had positive experiences with service, often highlighting excellent communication, quick product... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with some reporting that their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They had a chinese new year break which caused my order to be delayed. But afterwards their expedited shipping was surprisingly fast

Rated 5 out of 5 stars

I've had a great experience with these sellers, with super fair prices and a wide selection for every need. Buying from them was easy and quick, and they always communicated with me very well and were... See more

Rated 5 out of 5 stars

The seller has a wide selection of screens, including unusual and hard-to-find ones. It's true that they didn't have the exact one I needed in stock, but they still maintained a high standard of servi... See more

Rated 5 out of 5 stars

They had a difficult to find display screen for my Swift5 laptop at a competitive price. They were very cautious about making sure it was exactly the right fit and it was.


Company details

  1. Electronic Parts Supplier
  2. Computer Accessories Store
  3. Computer Repair Service
  4. Computer Support and Service Company
  5. Mobile Phone Repair Shop
  6. Shopping Mall

Written by the company

We are a technology-driven eCommerce company focused on Laptop LCD panels and are committed to bringing high-quality LCD screens for tablets and laptops, an efficient supply chain, and top-class customer service. We are fanatical about making it easy to find your exact laptop replacement screens and getting them quickly.


Contact info

3.7

Average

TrustScore 3.5 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Misleading product

Be careful when buying a panel for your laptop.
The title usually contains “For” and the model name, which means you do not get the exact model, but a compatible model.
They send you a compatibility screen that probably has the same the connector to connect your 30-/40-pin cable, but the connector is not likely located the same and the screw holes might not fit your laptop.
The screen will be randomly glossy or matte, and it will be an inferior screen, e.g., the colors are worse.
According to the description of the panel, you have to place an order first, before contacting the support for the exact panel model.
Please do not support this business practice and buy at another store.

August 19, 2024
Unprompted review
LPScreen Online Store logo

Reply from LPScreen Online Store

we've explained on product page that If you need an exact display model, please email us your requirements after placing the order, otherwise, we may send you a compatibility model, and the compatibility model has the same main specs (refresh rate, resolution and connector). if you received different connector screen, please take a complete photo of the back of screen you received and your old screen, we will check it. thank you.

Rated 5 out of 5 stars

Everything was almost perfect.

No real problems at all.

Shipping time was as advertised. Price was good. Screen was an exact match, and was flawless. Installed without any issue. Worked perfectly.

The only feedback I could give is that they could include the required double-sided tape for the display, having to source some locally was not expected, but they did include a toolkit with everything else I needed. Not worth removing a star, it wasn't listed to come with it.

July 19, 2024
Rated 5 out of 5 stars

The screen is perfectly the model I…

The screen is perfectly the model I ordered, it was incredibly well packed and included the adhesive strips plus some tools to change the screen myself. To be honest, very good. Communication also very good. Keep it up!

July 10, 2024
Rated 5 out of 5 stars

No complaints at all

No complaints at all.

Shipment was quick, the screen is original (as requested) and works. No dead pixels or anything like that. Would honestly recommend.

July 8, 2024
Rated 1 out of 5 stars

Best to look for a new screen elsewhere

I was hoping to write a good review, but after having dealt with their costumer service it was easy to say ordering from here was a mistake. The screen I received and installed seem to be perfect with zero dead pixels and just an overall excellent looking display compared to the original I had. After a couple weeks of using the display I began to notice what looked like a multi colored faint vertical line that with moving content on screen made the image look like it was screen tearing at the exact spot I noticed this line in the first place. I personally have never seen this defect in a screen before and couldn't quite figure out how to explain it nor capture it for them to see over a phone camera. After several emails back and forth they deemed it not an issue which leaves me with a screen I know isn't perfect, which isn't what I paid for with my hard earned money. If you want a less painful experience with an issue that might arise with your product I highly recommend avoiding this company and looking to buy from somewhere with a much better return policy.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

I felt that it was a very good and…

I felt that it was a very good and reliable company. The company like this made me comfortable to purchase things from. The delivery was on time and the item received was exactly described by the company's website. I will have no hesitation to purchase anything from it in the future.

June 21, 2024
Rated 1 out of 5 stars

The screen doesn't work properly

The screen doesn't work properly. It keeps blinking. I would like the replacement screen please.

June 16, 2024
LPScreen Online Store logo

Reply from LPScreen Online Store

please take a complete photo of the back of screen you received and your old screen to email us, we will check it. thanks

Rated 3 out of 5 stars

tough got scammed but i got refound

update on the review from 1 star:
they refound me w/o i have to send them back the lcd, the problem is the time i wasted to make them understand the product is wrong (mails from 03/06 to 25/06) and the repair work i lost in the while.

i saw a product on their web, wrote them an email to corfirm is right, and then after they said is ok i bought it. it arrived completly different from what i wanted and what they were selling, i wrote them an email and they still said is the right one, i tried as they suggested and now i'm 100% sure can't be right because the connector is different as i already noticed when arrived. of course they ask me to ship it back and it will cost me as the screen price, as i think is their way to make money because maybe i will give up and gift them the money or even if i send it back they will say it arrived broken?

June 6, 2024
LPScreen Online Store logo

Reply from LPScreen Online Store

yes, we found this issue, we sent the wrong screen to you, and we've made full refund to your original payment, please check it.

Rated 1 out of 5 stars

Terrible Experience!

This company has no idea what they are doing. The LCD screen they sent is incorrect and will not fit my application. LPScreen wants me to return the screen at my cost, but that's not happening. Avoid this company!

May 8, 2024
LPScreen Online Store logo

Reply from LPScreen Online Store

you purchased NV156QUM-N72 UHD 4K 3840x2160 15.6″ 60Hz Display LCD Assembly With Touch, didn't choose V3.0 or V3.1, and they are also the same screens.

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