LPScreen Online Store Reviews 493

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the excellent service and the clear descriptions of product options, making the website easy to navigate and the checkout process smooth. The delivery service is frequently praised for being fast and the products arriving well-packaged, often with new double-sided tape for mounting. Reviewers also highlight the high quality of the screens, noting their brightness, clarity, and perfect fit for their devices. However, some customers also noted significant issues with receiving incorrect items, with some reporting that the screens sent were different from what was ordered or did not fit, despite being listed as available. There were also complaints about misleading shipping updates and unreliable communication, with some instances of screens malfunctioning shortly after installation.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many noting that screens arrived safely, were... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the high quality of panels,... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast delivery... See more

Service

People report positive experiences with service, with many reviewers describing it as great, excellent, and... See more

Order

Consumers find the ordering process to be ambiguous, with some reviewers reporting issues such as receiving a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! My screen arrived safely, protected in lots of bubble wrap and worked perfectly upon install. I was retrofitting a laptop that was never offered with this screen so I was pleased t... See more

Rated 5 out of 5 stars

Excellent Quality and Service! I recently purchased a replacement screen from LP Screen, and I couldn’t be happier with the experience. The website was easy to navigate, the product options w... See more

Rated 5 out of 5 stars

Received screen monitor within estimated time frame. Fragile package was packed really well with no reason it would be damaged unless run over by a truck. Appreciate the careful packing of the item.

Rated 5 out of 5 stars

I've had a great experience with these sellers, with super fair prices and a wide selection for every need. Buying from them was easy and quick, and they always communicated with me very well and were... See more


Company details

  1. Electronic Parts Supplier
  2. Computer Accessories Store
  3. Computer Repair Service
  4. Computer Support and Service Company
  5. Mobile Phone Repair Shop
  6. Shopping Mall

Written by the company

We are a technology-driven eCommerce company focused on Laptop LCD panels and are committed to bringing high-quality LCD screens for tablets and laptops, an efficient supply chain, and top-class customer service. We are fanatical about making it easy to find your exact laptop replacement screens and getting them quickly.


Contact info

3.7

Average

TrustScore 3.5 out of 5

493 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I haven't received my package yet and…

I haven't received my package yet and it seems like my card payment was cancelled last week.

January 7, 2024
LPScreen Online Store logo

Reply from LPScreen Online Store

Dear customer, we need ot confirm the screen model for this item, so we sent the many emails to u ask the photo of the back of screen, but you didn't provide it, so we canceled your order and made full refund to you.

Rated 3 out of 5 stars

Screen works OK but not exactly as the OEM item

The screen arrived in great packing but was missing the metal mounting tabs similar to the ones on the original screen. I tested the screen and it fit the screen area and also did a power test and it worked great. However I tried to secure the screen in the mounting area and did slight damage to it resulting in some pixels not working correctly on the left side. Hopefully the screen will recover (it has already improved) but time will tell. Would have been nice to inform me that the screen would not be supplied with the mounting tabs/frame.
Was impressed with the package tracking system and the great price.

January 7, 2024
Rated 1 out of 5 stars

FAKE!!!

FAKE!!!
No refurbished original parts.
Very disappointed

December 30, 2023
LPScreen Online Store logo

Reply from LPScreen Online Store

I am sorry to hear about, could you please take a video to email us? thank you

Rated 3 out of 5 stars

Wrong panel

I bought a NV156FHM-N4J but I received NV156FHM-N4K. It arrived with a rusted connector. I cleaned it and now it works. I don’t wanna get into sending it back as I have opened the screen protector to check the panels colors. Visually its very flat and dark. Yes, it is full brightness. Even after some tuning in amd adrenalin still not as I would like.

December 14, 2023
Rated 1 out of 5 stars

Damaged package & very slow response to emails

So far very slow response to emails. They sent wrong screen that flickers. The package it was sent in was also damaged.
Support has made promise to refund but now claims i need to send it back in the same damaged package...
Seems very unprofessional so far.

I will update this review depending on the response i get from the support team...

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

They asked me if I could replace the…

They asked me if I could replace the screen myself, and I responded yes I can, will take help from youtube videos. Cancelled my order and refunded my payment automatically.

Never seen such a ridiculous unprofessional behaviour anywhere else in my life. If I am paying for the part, I own it afterwards and can do whatever I want with it.

November 27, 2023
LPScreen Online Store logo

Reply from LPScreen Online Store

you ordered Macbook screen, it's very expensive, you need professional skills to replace it, if you don't have experience, and just reference the YouTube video, if you cracked the screen while fixing it, you will ask to return it, that's a bad idea.

Rated 2 out of 5 stars

BAD Qaulity, BAD packaging, but did refund

Received the display but it has numbers printed in no removable ink right on the display making it unusable.
The display was poorly packaged with no film protection resulting in scratches all throughout the display.
Update 12/06/23
The company falsely claims it has a protective film on the back. It only had a protective film on one side. The most sensitive side exposed was rubbing on cardboard during shipping resulting in scratches all through the display. The display is photographed under magnification to check for a film layer, which it does not have.
The company phone doesn't pick up and support emails are not checked or replied to.
Update 01/29/2024 Item returned with confirmation. After constantly emailing them for a month I received my refund.

November 18, 2023
LPScreen Online Store logo

Reply from LPScreen Online Store

That’s protective film, you just remove it.

Rated 5 out of 5 stars

effortless

Fast, effortless delivery. really good packaging. Great range of products. Will definitely use you guys again.

November 9, 2023
Rated 5 out of 5 stars

Awesome service

Awesome service . From beginning, staffs was very helpful in helping me to make the right choice of my screen .

October 31, 2023

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