London Security Services (UK) Ltd  Reviews 

LSS London feels less like a serious security service and more like a box-ticking exercise designed to extract easy money. I live in a genuinely safe area, yet this company presents itself as if it’s providing some essential layer of protection. In reality, the “service” amounts to little more than a single car occasionally driving around—hardly a reassuring or effective security presence.

For something marketed as neighbourhood security, the effort appears minimal and borderline performative. There’s no visible sense of vigilance, no meaningful engagement, and certainly nothing that justifies the cost. It raises the question of what, exactly, residents are paying for.

What’s even more concerning is the apparent lack of proper training. Requiring just a two-day course to work for the company does not inspire confidence in their ability to handle real security situations. Keeping a neighbourhood safe requires skill, awareness, and preparation—not a rushed introduction that barely scratches the surface.

Overall, it feels like a service built on perception rather than substance. For the price being charged, the value simply isn’t there.

Shame lees the owners step son sells weed to local kids under 16 family are scum

Mr John Mbon is a Wonderful Trainer .
Keeps Training alive and interesting.

It was an impactful and educative experience.

Amazing teacher as I have learnt a lot from him and great sense of humour

Scammers , They do not pay the wages and invoices. you have to beg them and there staff members like Miricle and the Directors passing blame to one and other. I dont know how this company is ACS approve. i have all proofs which will be sent to SIA! they steal employees money

We have been with LSG for years. All we have ever got for our money is one annual visit to have our alarm checked. Fair enough, but the attitude on the phone is aggresive with little sense of customer care. Also, they do not offer a short time frame for the engineer's visit so you have to be in all day.
We decided not to renew our contract this year. If I do not renew a membership or contract with any organisation I do not receive the benefits of membership. End of story. LSG have simply sent threatening letters saying there will be legal action. Great attitude to a customer after all these years! I cancelled on the phone but that seems to mean nothing.
They need to take care of loyal customers and show respect not aggression

LSG are ok at installing and maintaining your system, we long as you never cancel and don’t mind archaic communication systems. You can’t cancel on the only email address they provide, and won’t hand out email addresses; you have to physically write to them to do anything. I suspect that this system is designed to frustrate and prevent cancellations. When we moved from our house I emailed them to inform (on the only provided email address) but have since been hassled by maintenance contract payment requests for next year. Why can’t people cancel using widely accepted communication methods? Honestly, there are much easier to deal with security system companies around.