Lspersonalshopper Reviews 455

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great company I have purchased a few items now off here and the team was responsive even during busy Christmas period, sometimes they very busy but will always reply and source your item requested. Hi... See more

Rated 5 out of 5 stars

As I don't live in the UK, I wasn't acquainted with Lspersonalshopper before deciding, on my recent trip there from Mauritius, that buying the Disc-edition PS5 I'd been wanting since so long from it w... See more

Rated 1 out of 5 stars

Bought a pair of trainers listed on their site. Two days later transaction cancelled and refunded apparently issued. No reason, no emails until I asked why my order was cancelled. 5 days la... See more

Rated 5 out of 5 stars

I couldn’t find cheap Yeezy’s but ls personal they had decent price and quick delivery and definitely if there gonna be more brands and more other product I will order again !!!!I can recommend them e... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Shoe Store
  4. Streetwear Store

Information provided by various external sources

The UK's fastest growing personal shopping service


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

455 reviews

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Rated 5 out of 5 stars

Awsome

We were extremely hesitant to buy a ps5 due to all the scammers. Not only have LS kept up their end of the sale, they had it to us within 7 days (and that's during xmas! We ordered it on the 24th). I asked for a possible ETA (expecting to be advised a couple of weeks) & ended up with a delivery notice! Very, very happy!

December 31, 2021
Rated 5 out of 5 stars

Really pleased.

After reading the reviews on here I was a little worried about receiving the pair of Jordan’s trainers I ordered on 26th December. Messaged asking about the delivery policy since it was coming up to new year and was told the shoes would be sent out next working day. I didn’t realise 27th and 28th were both bank holidays so they got sent out on the 29th and I’ve received them today (30th). Really pleased with the customer service and quick responses I got when querying. The shoes are in perfect condition along with the box, will definitely use again.

December 30, 2021
Unprompted review
Rated 5 out of 5 stars

Was so impressed LS Personal Shopper…

Was so impressed LS Personal Shopper could get a PlayStation 5 for my husband for Christmas. We have been trying to get hold of one for a year. It arrived really quickly and I was kept updated at every stage. Would definitely recommend buying via them.

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered Alexander McQueens trainers…

Ordered Alexander McQueens trainers which I originally ordered the baby blue and white but as they were out of stock I was offered alternative colours or a refund, I chose the pink and white and they were delivered within 3 days. Customer service was good getting back to me within an hour or so. Cant fault really other than maybe update website with stock more frequently.

December 29, 2021
Unprompted review
Rated 1 out of 5 stars

I placed an order on 20th of December

I placed an order on 20th of December, and paid the extra for fast dpd delivery. I have not recieved anything, tracking the order is pointless because it has not been dispatched. Its a joke to be honest !

December 27, 2021
Unprompted review
Lspersonalshopper logo

Reply from Lspersonalshopper

Hi Aiden,

Unfortunately our cut of for guaranteed xmas Delivery was the 18th of December, our delivery estimate includes the picking and packing time of 2-5 working days. Our team will be able to update you once they are back from their Christmas holiday on the 29th.

Kind regards,
James

Rated 5 out of 5 stars

PS5 delivery days before Xmas

I was nervous ordering form a site I’d never heard of, I checked reviews and found no negative! Glad I took the gamble! PS5 delivered within 3 days right before Xmas!!! I definitely recommend this company!!!!

December 26, 2021
Unprompted review
Rated 5 out of 5 stars

5 star

Excellent service from start to finish. Will be using them again.

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service, do exactly as they promise

Apart from initial communication linked to despatch of the item, I must say this has been a brilliant service. When I contacted the customer service team they responded quickly and accurately. I ordered a PS5 on the 20th of December (literally the only place I could get a brand new one) and it arrived on today the 23rd. 3 working days.. and well in time for Christmas as per the website promise. I wont hesitate using LS Personal Shopper again.

December 23, 2021
Unprompted review
Rated 5 out of 5 stars

Air Jordan 1's in 2 days.

Ordered a pair of air jordan 1's on Tuesday for my daughters xmas present. Arrived today. James sent me the tracking details yesterday too so I knew where it was.
The trainees are spot on too. Ive been trying to get them for two months but nowhere had them, not in teale anyway. LSpersonalshopper is 100% legit. Brilliant service and lightening quick. Couldnt recommend this guy enough. Nice one James, thank you brother!

December 23, 2021
Unprompted review
Rated 4 out of 5 stars

Happy 😊

UPDATE: Trainers received christmas eve at 0940! Very relieved and grateful it could be sorted. Not sure what the issue was... I can only assume it was a huge Christmas demand and reduced workload. Thankyou very much 😊

Really disappointed. Ordered Jordan 1 trainers for christmas. Guaranteed for Christmas and paid express delivery. Still waiting for them. No tracking info given. Email sent to customer service and they stated it would be delivered before Christmas but still nothing or no tracking details given.

December 23, 2021
Unprompted review
Lspersonalshopper logo

Reply from Lspersonalshopper

Hi Sarah,

We have managed to get a pair dispatched today with you tomorrow via DPD, tracking has been updloaded.

Kind regards,
James

Rated 5 out of 5 stars

Well im having to write on here as i…

Well after having a meltdown as my parcel was sent back to sender by DPD by system error i did not think my parcel would have been here for xmas as it was in the warehouse for 5 days and had no response from service staff to when it would be sent back out. However, James left his number on this for me to contact him as i had left a review and he sorted the issue right away, located the shoes and had them dispatched the next day. I now have them in my possesion and cant thank James enough for going the extra mile to ensure i had these for xmas. 5 stars for the rapid response and good customer service from James thanks again. And will definetly do buisness with you again.

December 21, 2021
Unprompted review
Lspersonalshopper logo

Reply from Lspersonalshopper

Hi there

Please could you call me to discuss this further on 07500868012

Kind regards,
James

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