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LST Solicitors Reviews 

398
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the application process extremely straightforward, frequently praising the fast response times and helpful updates provided by the team. Consumers frequently mention the efficient service, noting that the overall process gives them complete peace of mind. People deeply appreciate the user-friendly platform that quickly locates loan agreements without requiring them to handle endless paperwork. However, some reviewers noted that digital portal progress updates can occasionally be unclear, leaving them uncertain about how their claims are advancing. Some people were dissatisfied with the initial agreement terms, with a few consumers expressing a strong desire to cancel their applications during the cooling-off period.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the platform is quick,... See more

Claim

People report ambiguous experiences with claim processing, as reviewers frequently highlight a... See more

Service

Customers reported strong satisfaction with the service, highlighting fast and efficient support that... See more

Website

Reviewers express mixed feelings regarding the website, as many consumers find the portal fast, easy to use,... See more

Response time

Clients share positive opinions on response time, frequently praising the prompt action and regular updates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've seen the advertise going on to find out about you been charged correctly when you had acar finance loan in last few years. It's very easy to send request online for your query. Team responded pro... See more

Company replied

Rated 4 out of 5 stars

Hi, I wish to use my 14 day cooling off period to cancel any claims pls. Thank you. Phillip Hendy-Fairfull

Company replied

Rated 4 out of 5 stars

I contacted the company and they are working well to see if I have a claim against my finance company

Company replied


Company details

  1. Law Firm
  2. also in
  3. Legal Services

Written by the company

Clear answers for complicated legal matters Dealing with legal problems can feel overwhelming. At LST Solicitors, our experienced team is here to make the process simpler and less stressful. We provide clear, honest advice and practical solutions, always focused on achieving the best possible outcome for you. Legal Services Today Limited is a company registered in England and Wales with registration number 10640480, and registered office Unit 212, Vanilla Building 39 Fleet Street, Liverpool, England, L1 4AR. We are authorised and regulated by the Solicitors Regulation Authority.


Contact info

  • Unit 212, Vanilla Building 39 Fleet Street, L1 4AR, Liverpool, United Kingdom

  • lstsolicitors.co.uk

4.3

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(398)

195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I hope everything is going to be good

I hope everything is going to be good
I have paid for my car from 2015 to 2020
Excellent communication and skills

November 14, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Valeria,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Amazing

I’m great full thanks a lot see you mate

November 14, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Daniel,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

They very fast respond,very good company

They are helpful, the best solicitors

November 14, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Mr Razewski,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 1 out of 5 stars

Cancelling claims

Hello,

I would like to use my 14 day cooling off period to cancel my claims.

I did not want to enter agreement with you, I did free claim checker and all of a sudden get an email to say thank you for making a claim.

You have no phone number on your website or email address . This doesn’t make you look transparent when this is the only way I have of contacting your company.

Name- Amy pick

Thanks

November 13, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Amy,

Thank you for taking the time to leave a review and we appreciate your feedback about getting in contact with us.

Just to clarify, we do not send complaint letters to lenders without clear consent. This consent is provided by the client during the final step of the signing process, where the terms are outlined and agreed to. If no consent is given, no complaint is submitted.

We can confirm that your claims have been cancelled and our team have been in touch with you by email. Should you have any further questions, please don't hesitate to get in touch with our team at cancellations@lstsolicitors.co.uk.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Easy information to fill in car finance…

Easy information to fill in car finance company miss sell

November 12, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi James,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Found it very easy to answer the…

Found it very easy to answer the questions

November 12, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Robert,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 2 out of 5 stars

whats your % of any claim

no details on your % of any claim

November 12, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Stephen,

Thank you for taking the time to leave a review.

We provide details of our % of each claim in your retainer document. This document is available to view by logging into your claimant portal account.

Should you have any further questions, please don't hesitate to get in touch with our team at info@lstsolicitors.co.uk.

Kind regards,

LST Solicitors

Rated 4 out of 5 stars

Easy to follow and easy lay out

November 11, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Nataleigh,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Easy to use not too many questions

Easy to use not too many questions

November 11, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Fred,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Everything was easy and straight forward

Everything was easy and straight forward

November 10, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Easy to navigate

November 9, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Zoe,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Professional

Professional

November 9, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Adham,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Good website and easy to navigate…

Good website and easy to navigate through

November 8, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Jodie,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

I was a bit worried about filling the…

I was a bit worried about filling the form but found it easy to do,so let's hope it goes well.

November 8, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Keith,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Easy to do

Easy to do. .

November 7, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi June,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 4 out of 5 stars

Ease and security

November 6, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Allan,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Very easy to fill out

November 6, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Paul,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 2 out of 5 stars

Cancellation of my contract

I wish to cancel my so called contract with you. I saw your advertisement on Facebook and “signed up” . However you made me submit my signature before sending me your 40 page document of the terms and conditions. I consider this rather an underhand way of doing business. Under the 14 day cooling off period, please remove all my details from your records and do not act on my behalf . Thank you.

November 5, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Veronica,

Thank you for taking the time to leave a review.

Just to clarify, we do not submit complaints to lenders without clear consent from the client. This consent is provided by the client during the final step of the signing process, where the terms are outlined and agreed to. If no consent is given, no complaint is submitted.

At the moment, we’re unable to locate your details through Trustpilot, which means we can't confirm whether a complaint has been submitted in your name. We’ve submitted a request via Trustpilot to help identify your case, or alternatively, you’re welcome to contact us directly at info@lstsolicitors.co.uk and we’ll ensure this is looked into as a priority.

We’d really like the opportunity to resolve this for you.

Kind regards,

LST Solicitors

Rated 5 out of 5 stars

Quick and easy

Quick, easy and simple

November 6, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Holly,

Thank you so much for your review! We're absolutely delighted to hear that you're happy with the service so far.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you ever need anything further, we’re always here to help.

Kind regards,

LST Solicitors

Rated 3 out of 5 stars

Overall it’s a decent checklist format…

Overall it’s a decent checklist format form filling I found it difficult to remember post codes from previous addresses and no choice to enter address manually sorry for the trouble!

November 6, 2025
Unprompted review
LST Solicitors logo

Reply from LST Solicitors

Hi Quinton,

Thank you for taking the time to leave a review.

Your feedback means a great deal to us — not only does it reaffirm our team’s commitment to delivering excellent support, but it also helps others feel confident in starting their own car finance claims with us.

If you have any questions about your claim, please don't hesitate to get in touch with our team at info@lstsolicitors.co.uk.

Kind regards,

LST Solicitors

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