LT Carpets & Flooring  Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Friendly, helpful staff that made the purchase and instalation process easy to manage. Clear and effective communication. Skilled installer did a great job on a complicated task. We are very please... See more

Company replied

Rated 5 out of 5 stars

100% highly recommend, had our flooring done 5 years ago, fab service, great product. We accidentally scratched two wooden tiles and the customer service and the fitter came out so quick. Defo will be... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the LVT flooring fitted by Lee’s team at LT Carpets and Flooring. From start to finish they were friendly, professional, and gave clear, honest advice which made the whole pr... See more

Company replied

Rated 5 out of 5 stars

We have just had LVT and carpets done in our home, with LT Flooring. Shaun and his team has been brilliant throughout the whole process. They have been attentive, prompt with responses, and efficient... See more

Company replied

Company details

  1. Flooring Store

Written by the company

LT Carpets & Flooring are Flooring Fitters & Suppliers, & we have been supplying and fitting carpets and floor coverings for over 10 years in the Colchester, Essex, Suffolk areas. FREE quote on 01206 575222.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Flooring advice, delivery and installation you can trust

LT Flooring were so professional in delivering classy functional new floors in my home. Thanks to Lee, Anna and Luke for delivering such a great outcome. They helped me through every step of the product selection and installation. I can highly recommend them with confidence.

June 20, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi Ashley
Thanks for taking the time to leave a review. The flooring looked absolutely stunning, Luke did a great job installing it for you.
We look forward to phase 2 and transforming the rest of your home.
Thanks once again Ashley.

Team LT

Rated 5 out of 5 stars

Great flooring LT Flooring Colchester

Anna and Lee were extremely helpful in store providing samples and advice about the correct type of flooring-style, product and colour to suit our kitchen makeover.
Luke the flooring fitter was also helpful advising which way to lay our tiles for the best look.
He did a great job of laying the floor and it looks amazing,
Thank you LT flooring

May 1, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi
Thank you so much for taking the time to leave such a lovely review. We love helping our customers instore making sure they have exactly what they want!
Thanks again and we look forward to seeing you again in the future.

Team LT

Rated 5 out of 5 stars

LT Flooring, a job well done.

Well done LT flooring for a really quick and efficient service and especially Scott for laying our new floor in the hall with its many thresholds and irregular shape. Will use LT every time and highly recommended.
David

May 20, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi David

Thanks so much for taking the time to leave a review. Thank you for the opportunity again, to transform your home. We love an irregular shape!

Kindest Regards

Team LT

Rated 5 out of 5 stars

Why use anyone else?

We use Lee and LT Flooring whenever we need something done. We wanted a well priced good value carpet for a spare bedroom and it was all so easy and straightforward. Got us booked in in quickly and the fitting was efficient and top quality. I can’t think that we’d ever use someone else.

May 19, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi Paul

Thanks so much for leaving a lovely review. It really helps our little business! Thanks for the continued custom and we look forward to the next room!

Team LT

Rated 5 out of 5 stars

Would highly recommend

Excellent friendly service. Helpful
Good communication.

May 5, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi Brian,

Many thanks for the kind review.
We look forward to seeing you again.

Regards

TeamLT

Rated 5 out of 5 stars

Black & white vinyl from LT…

Ordered black and white vinyl from LT flooring via phone. We mainly dealt with Anna who was very courteous and professional, and who always replied by email so promptly. Lee came round to measure up for the quote, and he too was both professional and courteous. The fitters arrived promptly and were friendly, and the finished result was excellent. It's great to see that good customer service is still important to this company, as it so often isn't with many others. Really can't recommend LT flooring enough!

April 25, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi David
Thanks for taking the time to leave such a lovely review. We're so glad that we could find excatly what you were looking for. As a small, family business, these reviews help massively so thank you so much.
Team LT

Rated 5 out of 5 stars

Great job from start to finish

Great job from start to finish. A really helpful session in the showroom quickly identified the perfect choice of flooring. They then liaised direct with our kitchen company to quote and fit when required. Excellent fitting service. Looks great.

March 29, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi Paul,

Many thanks for taking the time to leave us a review.
We are really happy you had such a great experience, we are pleased you love your new flooring. We look forward to seeing you again.

Regards
LT Flooring

Rated 5 out of 5 stars

We have chosen to use LT Flooring for…

We have chosen to use LT Flooring for more than 10 years. The customer service is always good. It is extremely useful to be able to borrow good size samples and take them back to view in situ before committing to an order. We have always been pleased with the end result and would happily recommend others to use LT.

March 27, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi

Thanks for taking the time to leave a review. We love being of service to our loyal, returning customers. Thanks for the repeat custom and we look forward to seeing you again in future!
Kindest Regards

Team LT

Rated 5 out of 5 stars

They know what they’re doing

Great service and experienced fitter - prepared the floor well, lounge looks lovely.

March 3, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi Louise,

Many thanks for the review. We are so pleased you are happy with your flooring and the service you received.

We look forward to seeing you again.

Regards

L FFlooring

Rated 5 out of 5 stars

We have previously had LT Flooring fit…

We have previously had LT Flooring fit laminate Quickstep in our bedrooms which looks stunning, so didn’t hesitate in asking them back to complete the same in the hallway. We were thoroughly pleased with the result, their fitter Luke did an excellent job.

February 24, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi Christina,

Many thanks for the kind words. This means a lot to us.

We look forward to seeing you again.

Regards

Lee

Rated 5 out of 5 stars

Great Service & Assistance

From start to finish we received a great service and assistance.
We cannot recommend LT Carpets & Flooring highly enough as all the other references attest to!
We will certainly use Lt again in the future
R & C West Mersea

February 13, 2023
Unprompted review
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Reply from LT Carpets & Flooring

Hi Mr Mrs Wacey,

Many thanks for the kind words. We are really pleased you enjoyed our great service.

We look forward to seeing you again soon.

Regards

Lee

Rated 5 out of 5 stars

Excellent !

I was really delighted with the flooring supplied and installed by LT flooring . The staff were very helpful
and answered all queries quickly . The fitters managed to make everything fit around beams and nooks and crannies and the whole thing went smoothly . I can thoroughly recommend .

December 12, 2022
Unprompted review
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Reply from LT Carpets & Flooring

Hi Janet

Thanks for taking the time to leave a review and for the recommendation. We're glad Brad did a great job for you.
Thanks for the opportunity to transform your kitchen, porch and WC and we look forward to being of service to you in the future.

Team LT

Rated 5 out of 5 stars

Friendly and Helpful

Friendly and helpful advice on choosing a bedroom carpet, good range of products, borrowed swatches to see what they looked like at home. Measured and quoted quickly. Highly competitive - we got prices from two other suppliers. Very quick delivery and excellent fitting. Feels warm and luxurious under bare feet!

November 15, 2022
Unprompted review
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Reply from LT Carpets & Flooring

Hi Geoff
Thanks for taking the time to leave another lovely review. We are so pleased when loyal customers return to us so thank you.

Kindest Regards

Team LT

Rated 5 out of 5 stars

Excellent service

Listened to what we needed and immediately directed us to the exact flooring that we had in mind. Going to work with our kitchen installer to fit as and when required

October 29, 2022
Unprompted review
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Reply from LT Carpets & Flooring

Hi Paul

I'm so glad we could make picking your flooring a less traumatic experience than you were anticipating! We understand it can be a little overwhelming when you walk in. I'm glad we could use our experience in assisting you.
Looking forward to transforming your home.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Best in area. Appointment was fast to quote. Nice showroom and fabulous staff who were all very helpful. Wouldn’t go anywhere else. These are the best.

November 9, 2022
Unprompted review
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Reply from LT Carpets & Flooring

Hi Di

Thanks so much for taking the time to leave a review. We're so pleased you had a positive experience as we hope all our customers do.
Thanks again Di and we look forward to being of service to you again in the future.

Team LT

Rated 5 out of 5 stars

Absolutely love my new flooring

Absolutely love my new flooring. From initially going to the shop to look at samples to the fitting by Brad & Jacob everyone was so helpful and friendly and offered great advice. Would highly recommend.

November 2, 2022
Unprompted review
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Reply from LT Carpets & Flooring

Hi Louisa,

Thanks for taking the time to leave a review. We're so glad that you love your new flooring. Thanks for giving us the opportunity and we look forward to being of service again.

Kindest Regards

Team LT

Rated 5 out of 5 stars

Good experience.Delivered what was promised in good…

Delivered what was promised in good time plus excellent tile laying quality coupled with attention to detail. Highly recommended.

October 25, 2022
Unprompted review
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Reply from LT Carpets & Flooring

Hi David,
Many thanks for the great review, it is much appreciated. We pride ourselves on quality workmanship and attention to detail. It is really appreciated when a customer notices this.

We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Quality work

Quality work. Competitive price.

October 21, 2022
Unprompted review
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Reply from LT Carpets & Flooring

Hi,

Thanks for taking the time to leave us a review.

We look forward to seeing you again in the future.

Regards

Lee

Rated 4 out of 5 stars

Workmen very polite and hardworking

Workmen very polite and hardworking. They worked well as a team and got the job done in reasonable time.
I would happily invite them to do more work as and when the time comes for further updating in the house.

September 26, 2022
Unprompted review
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Reply from LT Carpets & Flooring

Hi Pauline,

Thanks for taking the time to leave us a review. We are so glade you are happy with the flooring and the service you received. If you could let us know how we could of done better, this would be much appreciated.

Regards

Lee

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