Luca Faloni Reviews 1,096

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the exceptional fabrics, craftsmanship, and timeless design. Many people highlight the excellent service, with staff being described as friendly, helpful, and professional. Consumers also appreciate the fast delivery and the thoughtful packaging, which often includes personalized touches. However, some customers have expressed dissatisfaction with product durability, specifically mentioning issues with garments shrinking or seams unraveling after washing. There have also been occasional reports of inconsistent quality control, particularly with cashmere sweaters and sizing variations between similar products. A few people also experienced problems with delivery services, finding them clumsy or inefficient.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality of the... See more

Quality

Users describe positive interactions with quality, frequently praising the exceptional fabrics, high... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, friendliness, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their attentiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Luca Faloni is a top notch company with excellent, high quality Italian made clothing and accessories. When a light weight cashmere sweater didn’t fit as I had hoped, I received easy guidance with UPS... See more

Rated 5 out of 5 stars

Service was as usual spot on from the salesperson remembering I was there a few weeks earlier and asked if I was happy with everything to suggestions on what might work for me after we spoke for a... See more

Rated 5 out of 5 stars

The quality and value of the pieces are exceptional. Everything feels thoughtfully designed and expertly crafted. The pieces work seamlessly together. Their style is timeless. I also love the look bo... See more

Rated 5 out of 5 stars

Incredible quality, from the fabric, design and production. The shirts are easily adapted at a taylor which I always do get that perfect fit around the waist and arms. The colors are vibrant and beaut... See more


Company details

  1. Fashion Designer
  2. Men's Clothing Store

Written by the company

Discover Luca Faloni menswear collection, crafted in Italy with the finest materials and a modern fit. Linen Shirts, Linen Trousers, Cotton Piqué. Free Worldwide Shipping & Returns.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

You won’t want to take it off

The quality of the garment and the transaction were both exemplary. The recommended size surprised me as I thought I was a size larger, however I trusted it. I had high expectations as I had been looking forward to this piece for months (I don’t like impulse purchases). In a few days I received my package, and with great anticipation I opened it. It exceeded my expectations, and fit like a warm hug on a cold day. Great material and craftsmanship. I would recommend this as a wonderful gift for yourself.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Best classic brand for men's fashion

The stores are spacious and beautifully laid out. The staff are very friendly but not overbearing. I can shop in peace and they provide advice when needed. They inspire trust and I know I'm getting great quality products. Luca Faloni is the next gen affordable luxury experience, well done team!

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

My favorite fashion brand

Luca Faloni has been many a time my favorite choice: I appreciate the kind of high level standards in every field: made in Italy from the finest. I love my last purchase, the "City Jacket", a piece of perfectionism. European and responsible production.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I get compliments

Beautiful, top quality products. I often receive compliments when I wear the jacket. Memorable customer service. Thoughtful, personalized packaging.

December 12, 2025
Unprompted review
Rated 2 out of 5 stars

Fabulous product but the experience was…

Fabulous product but the experience was destroyed by the means of delivery. The item was despatched not via the postal system but by a private delivery network.
I needed several calls to locate and finally get delivery.
The joy of the of the purchase was erased by the clumsy delivery.
I will still buy Luca Faloni in the future but only from physical stores.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Everything is perfect

The fabrics and workmanship of the clothing are top-notch. The very fast shipping is also worth mentioning.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

This is an excellent brand

This is an excellent brand. Superb quality at reasonable prices. The online service is efficient and the instore experience during my visit to Paris was outstanding. I recommend their products.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

In November I bought the third pair of…

In November I bought the third pair of pants at LF, in this case a pair of jeans with cashmere in light grey. The delivery came very quickly. The quality of the pants and especially their fit are excellent. In my opinion, the quality corresponds to the price. I recommend the company with full conviction.

November 17, 2025
Unprompted review
Rated 3 out of 5 stars

Nice overall but quality is a hit or…

Nice overall but quality is a hit or miss…
Cashmere sweater that one will pill heavily and other will not… I would avoid their cashmere sweater regardless of the “100% A-grade two-ply cashmere”

Have a some pants that were also inconsistent but they were replaced…

Anyways seems like a good brand but quality control needs to be better

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ciao Tutti

Ciao Tutti, Alora !

I´ve shopped twice on L.F´s homesite. Last, i bought
a quite cool, Cashmere 2 ply, knitted polo. The Cashmere polo Sweater is so cool and soft. I cant wait to twist it in my little fashion world.
The package was so interesting with many things inside, including a Cashmere brush and private wishes from L.F.

Thank you so much for your love to your Customers

Buon Natale from Dinamarca

December 1, 2025
Unprompted review

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