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Lucen Software Reviews 5,578

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers had a great experience with this company. Many customers find the tool to be a powerful and intuitive solution for creating professional-looking timelines, often highlighting its ease of use and ability to save significant time compared to manual methods. People appreciate the visual output, the handling of data, and the variety of templates and customization options available, which contribute to clear and impactful presentations. The seamless integration with PowerPoint and Excel is frequently praised, making it a valuable asset for reporting and project management. However, some customers also noted that the tool can be slow and clunky, particularly the expert version, and that it sometimes requires manual adjustments for spacing and fitting timelines onto slides. There are also concerns about the lack of certain integrations, such as with Workfront or Azure DevOps, and issues with syncing between the PowerPoint plug-in and the web app. Mac users specifically mention limited features and performance issues with the online version.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the tool is intuitive, easy to... See more

Product

Consumers find the product to be ambiguous, with some considering it a powerful and valuable tool, especially... See more

Application

Users describe ambiguous interactions with the app, with many praising its functionality and time-saving... See more

Website

Customers had negative experiences with the website, citing issues such as a lack of synchronization between... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to create the sort of timeline slide that has helped to explain some interconnected projects. I would like to be able to update from Workfront, an Adobe product. What I can do is download t... See more

Company replied

Rated 4 out of 5 stars

Office Timeline does what it promises. Generating timelines from excel is super easy and it creates beautiful powerpoint timelines. Some minor improvements can still be made (for example working with... See more

Company replied

Rated 3 out of 5 stars

The tool does well with initial set up but does not handle changes or large projects well. It often randomly seems to adjust spacing that results in having to manually adjust the entire timeline. Ther... See more

Company replied

Rated 3 out of 5 stars

Pros: I like the way it create the visuals, how the data is handled, the templates switching and creation, the timeline tiers, the options to place the titles. Cons: No easy way to copy- paste seve... See more

Company replied


Company details

  1. Software Company

About Lucen Software

Written by the company

Lucen Software (formerly Office Timeline) is a Microsoft-native clarity platform that helps organizations transform complex work into clear, actionable insight. Built for teams working in Microsoft 365, Lucen enables users to plan, visualize, track, and communicate projects directly within familiar tools like PowerPoint, Excel, Teams, and Planner, making it easier than ever to stay aligned without leaving the applications your teams already rely on every day.

The Lucen platform includes Lucen Timeline for timelines and Gantt charts, Lucen Track for time tracking and operational visibility, and emerging planning and diagramming solutions designed to improve alignment and decision-making across organizations. Each product is purpose-built to simplify how teams plan, collaborate, and report, so nothing gets lost in translation between strategy and execution.

By integrating with tools such as Microsoft Project, Smartsheet, Jira and Azure DevOps, Lucen helps teams convert complex project data into executive-ready visuals, reports, and plans. Whether managing a single project or coordinating work across an entire organization, Lucen ensures the right information reaches the right people at the right time.

Trusted by 80% of Fortune 500 companies, Lucen has established itself as the go-to solution for teams that need to communicate progress with clarity and confidence.

See the Platform in Action: Watch on YouTube
Follow us on LinkedIn : Lucen Software
e-mail: sales@lucensoftware.com

Try Lucen risk-free

Your satisfaction matters to us.

Every new Lucen subscription includes a 30-day Money Back Guarantee. If Lucen does not meet your expectations within the first 30 days, we will issue a full refund.

Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

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Replied to 90% of negative reviews

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Rated 4 out of 5 stars

Easy to use but limited features

It was easy to use. The templates are helpful too. However, I wish more templates are available in the Office Timeline Add-in Plus subscription, including Planned vs Actual feature. I have these accessible in my Smartsheet subscription so most of the time, I use Smartsheet for these instead of the Office Timeline.

December 12, 2025
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Reply from Lucen Software

Thanks so much for the kind review, Abigail! We’re really happy to hear that you find Office Timeline easy to use and that the templates are helpful.

We also appreciate your feedback around templates and the Planned vs Actual feature — that’s great input and something we continue to evaluate as we improve our plans. Thanks again for sharing your experience and for taking the time to leave a review!

Cheers,
Bianca

Rated 5 out of 5 stars

Easy to use

Easy to use. Best software ever. Simple and fast.

January 15, 2026
Unprompted review
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Reply from Lucen Software

Hello Giuseppe,

We’re glad to hear you had a good experience with the tool—thanks for taking the time to share it. If you have any ideas or feedback in the future, we’re always happy to listen.

Kind regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

My colleagues were impressed by my charts

Very powerful tool, fully integrated in PowerPoint, very easy to create beautiful tile charts that would took hours manually. So much time and money saved by using Office Timeline, I think with only one chart created you get full return on investment. Several colleagues in my company were impressed by my charts and asked me how I did and if they can use them.

December 11, 2025
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Reply from Lucen Software

Thank you so much, Pierre-Yves! Creating a great chart shouldn’t require an afternoon, three coffees, and heroic patience — so it makes us really happy to hear Office Timeline is saving you both time and sanity.

And we love that your colleagues are now asking for your “secret ingredients.” We’re always proud when our users become the trendsetters in their teams.

Thanks again for the wonderful review — it truly means a lot to us.
Warmly,
Bianca

Rated 5 out of 5 stars

The tool is great

The tool is great and is exactly what my PMO team needed to improve quality and look and feel.

November 30, 2025
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Reply from Lucen Software

Hello Lois,

Thank you for sharing your experience.

Our mission is to make project visuals effortless and impactful, and it’s great to know we’re hitting the mark for you and the team.

If you ever need tips, ideas, or inspiration to take your timelines even further, we’re always here.

Kind regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

Great for high level scheduling

It is a great too for high level task schedules across functional groups.

July 22, 2025
Unprompted review
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Reply from Lucen Software

Hello Aparna,

Thank you for taking the time to leave your review.

It’s wonderful to hear that the tool fits so well into your workflow. We truly appreciate you sharing your experience, and we’re here anytime you need support.

Kind regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

Love the product

I love the new in-app interface! The onboarding process was smooth and easy to follow, and the resources were well-structured—helping me get up to speed with the features right away. I can’t wait to see what other features you’ll release in the Expert plan. Thank you!

November 14, 2025
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Reply from Lucen Software

Hello Maria,

Thank you for taking the time to share your feedback. We're happy to hear that you’re enjoying the interface and found the onboarding process helpful.

We’re committed to expanding our features and look forward to delivering even more tools to support your workflow. We truly appreciate your support!

Kind regards,
Tina
Customer Success | Office Timeline

Rated 2 out of 5 stars

Poor Features for MAC Users with Online Version

What could be a powerful visual tool but needs more development work and support. Login for Online Timeline needs a refresh every time you login (Having to delete cookies is not a fix nor been asked to wait a while and refresh the page). You need to manually save every time you edit or lose data (very strange you would think save is automatic). There are more MAC users in the market and Online Timeline has bare bone features and not as powerful as the App and Desktop version which is only available for Microsoft users.

November 10, 2025
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Reply from Lucen Software

Hello Indran,

We’re really sorry for the inconveniences you’ve experienced and appreciate you taking the time to share your feedback.

The issues you described for the Office Timeline Online are not the expected behavior, and we’d love to take a closer look to help resolve them. Please contact us at support@officetimeline.com with the details, and our team will be happy to assist and improve your experience.

Kind regards,
Tina
Customer Success | Office Timeline

Rated 1 out of 5 stars

The fiscal year does not stick

The fiscal year does not stick. It changes back to the wrong year every time

November 3, 2025
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Reply from Lucen Software

Hi Ang,

Thank you for taking the time to share your feedback — I’m really sorry to hear about the issue you’re experiencing with the fiscal year not saving correctly. That’s definitely not the experience we want you to have.

Could you please reach out to our support team at support@officetimeline.com? They’ll be happy to take a closer look and help resolve this for you quickly.

Best regards,
Bianca
Customer Success | Office Timeline

Rated 3 out of 5 stars

Office TimelGood Visual Tool, but more effort and Price for Light Usersine is a visually…

Office Timeline is a visually impressive tool that produces clean, professional-looking timelines — far more presentation-friendly than Microsoft Project. It’s great for executive reporting and slide decks, which I often used it for in my role.

That said, there are a few frustrations. The tool doesn’t always update actual dates accurately when revisiting plans in PowerPoint, and it requires quite a bit of manual intervention to feed and maintain the data. Even when following the suggested process (Edit Data, Edit Timeline, Style Pane, Refresh Data), the slide data often shifts after each refresh and needs to be corrected before presenting — which can be tedious and frustrating.

Ultimately, while I like the look and feel, I decided to unsubscribe. The pricing feels too high for the limited frequency with which I create Gantt charts, especially since we already use another tool for day-to-day project operations. I found myself using Office Timeline mainly for presentations, and given the manual rework required, it no longer felt cost-effective.

November 6, 2025
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Reply from Lucen Software

Hi M K,

Thank you for sharing such thoughtful feedback. We’re really glad Office Timeline helps you create polished, presentation-ready visuals. We also understand manual intervention can be frustrating. Our team is consistently working to make things smoother and easier, and your input helps us get there.

Thank you for being part of our community and wish you all the best with your projects.

Best regards,
Bianca
Customer Success | Office Timeline

Rated 5 out of 5 stars

Better than MS Project

Better than MS Project, is all in one product. Unfortunately, it doesn't calculate % of completion, but they said it will be back.
Amazing product otherwise!

November 3, 2025
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Reply from Lucen Software

Hello Catalin,

Thanks for sharing your feedback and kind words.

We're glad you’re enjoying the product. The % of completion feature is being reintroduced in the upcoming future, and we appreciate your patience while our team works on it.

Your support means a lot to us!

Kind regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

Excellent solution for timeline

Excellent solution for timeline, gantt charts. Very simple and easy to use. No need for sophistication as other solution in the market. Nice design for templates

October 31, 2025
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Reply from Lucen Software

Hello,

We’re glad to hear you’re enjoying Office Timeline.

Keeping things simple and visually appealing is exactly what we aim for, and it’s great to know our templates and design are hitting the mark.

Thanks for sharing your feedback — it truly helps us keep improving!

Kind regards,
Tina
Customer Success | Office Timeline

Rated 4 out of 5 stars

Intuitive

Intuitive, easy to interface with Excel.

I have aa Mac, so must use the online version, which limits swimlanes - is the only negative

October 30, 2025
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Reply from Lucen Software

Thank you, Jim!

We're really glad you find Office Timeline easy to use and intuitive with Excel. Your feedback about Mac and swimlanes is important and will help guide future product considerations.

Best regards,
Bianca
Customer Success Manager

Rated 3 out of 5 stars

Perfect Tool but missing MAC support is deal breaker

Perfect Tool, only thing missing is integration with MAC.

October 30, 2025
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Reply from Lucen Software

Thank you, Ankit!

I'm really glad to hear you find Office Timeline useful. I understand how valuable Mac integration would be — we truly appreciate you taking the time to share your thoughts.

Best regards,
Bianca
Customer Success Manager

Rated 5 out of 5 stars

Great product!

Great product, has come in handy a number of times

October 30, 2025
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Reply from Lucen Software

Hello Alex,

Thanks so much for your support! We're glad to hear Office Timeline has been helpful for you.

If you ever have any suggestions or ideas to make it even better, we’d love to hear them.

Kind regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

Like the tools of office timeline

Like the tools of office timeline, everything is in you need.

June 5, 2025
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Reply from Lucen Software

Hello,

Thank you for taking the time to share your experience!

We’re glad to hear that you find Office Timeline’s tools well-rounded and easy to use.

Kind regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

Excellent and Easy to Use

Office Timeline takes the stress out of reporting - quick setup, beautiful visuals, and my updates look polished without extra effort

October 27, 2025
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Reply from Lucen Software

Thanks so much, Cosmin!
We're delighted to hear that Office Timeline helps make reporting easier and your updates look polished with minimal effort.

Best regards,
Bianca
Customer Success Manager

Rated 5 out of 5 stars

User- friendly tool

What I like most is that it’s user-friendly — I didn’t need many tutorials to create what I wanted. The resources are also well structured; when I needed more information about themes, I simply read the article and everything was clearly explained. Keep up the good work!

October 27, 2025
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Reply from Lucen Software

Hi Ioana,

Thank you for sharing your experience.

We’re so glad to hear that creating your timelines felt intuitive and that the resources provided the clarity you needed. Your thoughtful feedback and encouragement mean a lot — we’ll keep striving to make Office Timeline even better.

If you have any ideas or suggestions for future improvements, we’d love to hear them!

Kind regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

A Game-Changer for Project Timelines!

Office Timeline has completely transformed how I manage and present timelines at work. I use both the desktop and online versions, and each one is incredibly intuitive and powerful. The pre-built templates are a lifesaver — they’ve saved me countless hours and helped me create professional, visually stunning timelines in minutes.

Whether I’m prepping for a client presentation or organizing internal project milestones, Office Timeline makes it effortless. The drag-and-drop interface, customization options, and seamless integration with PowerPoint are just icing on the cake. It’s rare to find a tool that’s both easy to use and robust enough for serious business needs — but Office Timeline nails it.

Highly recommend to anyone who wants to impress with clean, clear, and impactful timelines!

October 24, 2025
Unprompted review
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Reply from Lucen Software

Hello Troy,

Thank you for sharing with us this 5-star experience.

It’s great to hear that Office Timeline has made such a positive impact on how you create and present timelines. Your feedback truly motivates us to keep improving and delivering tools that make work simpler and more impressive.

Thanks again for your trust and support — we’re glad to have you as part of our community!

Kind regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

Felt a huge difference between manually…

Felt a huge difference between manually building PPT presentations and using the Excel import feature in Office Timeline. It saved me tons of time, works great, and an excellent team.

October 24, 2025
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Reply from Lucen Software

Hello Nick,

Thank you for taking the time to share your experience.

We’re really happy to hear that the Excel import feature has helped you save time and made working on your presentations easier. It means a lot to know our work is making a difference for you.

We’re always looking for new ideas to make Office Timeline even better, so if you have any suggestions, we’d love to hear them!

Kind regards,
Tina
Customer Success | Office Timeline

Rated 5 out of 5 stars

My Go-To Tool for Beautiful Timelines!

I use Office Timeline Plus with Excel integration, and it honestly saves me hours of manual work. The integration is smooth, the timelines look beautiful, and my presentations have never been easier or more impressive!

October 23, 2025
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Reply from Lucen Software

Hello Patrisia,

Thank you so much for sharing this — it’s really rewarding to hear that Office Timeline is saving you time and helping your presentations shine. That’s exactly the kind of impact we hope for!

We’re always looking for ways to make the experience even smoother, so if you ever have ideas for what could make it better, we' d love to hear them.

Kind regards,
Tina
Customer Success | Office Timeline

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