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Rated 4 out of 5 stars

Ordering was easy. Customer service responded to my inquiries timely. The items are nice, I’d say they were above average in quality compared with the really cheap clothing in mass retail. The shi... See more

Rated 4 out of 5 stars

Yes I finally received my order. Thank you so much. Haven’t had a chance to try them on yet but I’m sure they will be good. I just sometimes think they are a different material but it is always the sa... See more

Rated 4 out of 5 stars

Purchased the items on 12/3/2022 to wear for my Holiday event; however, they did not arrive until 1/3/2023. I thought the items I purchased were sweaters; but, when they arrived they are blouses.... See more

Rated 5 out of 5 stars

Honestly after reading the very poor reviews about your company, I was pleasantly surprised. The delivery was timely and I was very happy with the 3 tops I purchased. The quality is good, looks just... See more

3.9

Great

TrustScore 4 out of 5

145 reviews

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3.9

All reviews

(145)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant surprise

Honestly after reading the very poor reviews about your company, I was pleasantly surprised. The delivery was timely and I was very happy with the 3 tops I purchased. The quality is good, looks just like what was advertised

March 3, 2023
Unprompted review
Rated 4 out of 5 stars

Very pleased nonetheless

I have to give 4 stars because I love the item I purchased, but I ended up canceling most of the order because the shipping was taking a long time. But I’m still pleased with what I did receive.

February 22, 2023
Unprompted review
Rated 2 out of 5 stars

Really unsatisfied because i waited to…

Really unsatisfied because i waited to long for my order and when i contact you requesting my order that i am still waiting 4months i was informed that you don’t ship to PO Boxes. So why wasn’t i informed of the situation and if i didn’t contact customer service what would have happened?? I will not purchase anything else from this company, thankyou!

February 16, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam and will not…

This company is a scam and will not return items. If you try to return them, they’ll offer you 15% of the purchase price back and say you can keep the items. Then theyll ultimately say theirs in Dubai and the shipping cost isn’t worth it. They’ll continue to barter with you on a % refund and keeping the items. Don’t risk it, it’s not worth it.

January 18, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

The products we received do not represent what they had pictured. Cheap material and not true to size. Tried returning and they are continuing to make it impossible. Would not order from this site.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, I didn’t know what to expect and was very pleased with the quality of this sweater (wearing it now)! So cozy and attractive!

February 6, 2023
Unprompted review
Rated 1 out of 5 stars

Bought a top for daughter as a gift

Bought a top for daughter as a gift. It didn't fit. Asked them for a return address. They told me to keep it and they would refund me $5. I told them it didn't fit anyone and I wanted to just return it. They then offered to refund $20 of the $48 I paid. I declined. Finally they gave me a return address in Dubai. It cost more to return it there than the top cost. They are ignoring me now.

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from Lucew

Do NOT buy from Lucew. I purchased a few items, liked one, gave one to my daughter bc I didn't like it, and the third I tried to return. Basic principal. NOPE. They harassed me with emails "negotiating" how much they were willing to refund me. If I didn't take half of what I bought it for, I would have to pay for shipping to Dubai which would cost more than the product is worth. DON'T BUY FROM THEM. Product material is cheap.

February 2, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Fraudulent. Ordered a shirt, but what I got was not what I ordered. They will not accept return/refund. I went through my credit card to report fraud.

January 30, 2023
Unprompted review
Rated 4 out of 5 stars

Ordering was easy. Shipping to US was long.

Ordering was easy. Customer service responded to my inquiries timely. The items are nice, I’d say they were above average in quality compared with the really cheap clothing in mass retail.
The shipping took 1 month and did not have updates for tracking so I began to think I got scammed, even though they kept saying my package was “in transit”. I never ordered anything from a foreign country and Amazon prime has me a bit spoiled.

I was relieved and satisfied after everything was completed.

January 21, 2023
Unprompted review

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