Uploaded my photos over a weekend but did not expect anyone to deal with them until the Monday, but they were in the post by then. Super helpful in checking quantity of images, size of images and spee... See more
Company replied
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Uploaded my photos over a weekend but did not expect anyone to deal with them until the Monday, but they were in the post by then. Super helpful in checking quantity of images, size of images and spee... See more
Company replied
Amazing experience with Lucid Imaging!! They helped me get the perfect prints for my Graduate Showcase and provided an open conversation about my work. The Piezography printing process looks so good w... See more
Company replied
Denise's approach to working with artists is above and beyond anything I have ever experienced as a photographer. Her level of care, compassion, insight and dedication is truly remarkable. She took th... See more
Company replied
Denise has been so helpful since I contacted her about having some prints made. She has helped me choose the paper and the tones of the beautiful piezography inks and is very quick to respond to... See more
Company replied
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Denise at Lucid was great at understanding what I was aiming to achieve with my print and was able to work to my time constraints. Customer service was outstanding all the way and my finished print absolutely beautiful.

Reply from Lucid (formerly Lucid Imaging)
Denise's approach to working with artists is above and beyond anything I have ever experienced as a photographer. Her level of care, compassion, insight and dedication is truly remarkable. She took the time to listen and reflect on the work to find the perfect fit for each piece. Her passion for helping artists' work resonate in print is priceless. I will be back again and again. Denise, working with you is an inspiration!

Reply from Lucid (formerly Lucid Imaging)
I recently took advantage of a Lucid Imaging celebratory offer to have an image of mine printed at A3 size using Canson Infinity paper. The result was a beautifully produced print with a full range of tones that was a real pleasure to hold and look at. Denise has excellent communication skills and is someone who evidently cares about the quality of their work and customer satisfaction. I will be back for more!

Reply from Lucid (formerly Lucid Imaging)

Reply from Lucid (formerly Lucid Imaging)
Denise has both the technical skills and artistic insight/experience to lift a print onto a whole other level. I'm incredibly precise about printing and have rarely come across anyone who works on this level.

Reply from Lucid (formerly Lucid Imaging)
Denise has been so helpful since I contacted her about having some prints made.
She has helped me choose the paper and the tones of the beautiful piezography inks and is very quick to respond to any queries i might have.
I will certainly be using lucid imaging again in the coming months.

Reply from Lucid (formerly Lucid Imaging)
Denise was so helpful and went to a lot of trouble what a experience lady I would recommend her business to anyone thank you so much

Reply from Lucid (formerly Lucid Imaging)
Denise provides a fantastic service. She has great attention to detail and goes out of her way to make sure clients get a great service and feel supported. I can't recommend her enough.

Reply from Lucid (formerly Lucid Imaging)
Exceptional personal service which meant so much too me for my Memorial canvases for my beloved dog Charlie. Would 100% recommend.

Reply from Lucid (formerly Lucid Imaging)
Denise is in a class of her own when it comes to printing- Being in the same industry myself I know when passion comes through. Denise and the team at Lucid give work all the TLC your work deserves.

Reply from Lucid (formerly Lucid Imaging)
Lucid Imaging really listens to you and takes the time to make fantastic prints. The piezo prints are out of this world - real competitor to the darkroom for quality and range of papers

Reply from Lucid (formerly Lucid Imaging)
Amazing team of people!
I think they not only print but do some sort of magic, giving help and finding solutions for unseen yet photograohers problems and dilemmas. Highly reccomend for the quality of products and service!

Reply from Lucid (formerly Lucid Imaging)
I am so grateful to have been introduced to Lucid Imaging. It has been one of the best experiences for printing. Denise was incredibly patient and kind, attentively listening to the story behind my project. She professionally explained the various options for papers, pages, covers for my portfolio, and through our collaboration, we were able to decide on the perfect outcome. Denise kept me informed every step of the way. I am eagerly looking forward to seeing Denise at the Lucid Imaging studio to pick up my portfolio in just a few day’s time.

Reply from Lucid (formerly Lucid Imaging)
Excellent customer service and quality of the print.. this is the best place to print Art work

Reply from Lucid (formerly Lucid Imaging)
Lucid Imaging was recommended to me by a friend and he could not speak more highly of Denise and how well he was looked after there. And everyone knows that a friend's recommendation is worth more than what the best marketing could ever afford. Art photography is not for everyone. As an artist you may often feel alone; in your echo-chamber, with your work and your unique vision of it. This is not an easy path. But on this path you may find allies: those special people who will support you in their unique ways and offer guidance, understanding and care beyond expectation. I found just such allies at Lucid Imaging, in Denise and Michael. To say that Denise's approach to working with artists and photographers offers a bespoke art print making service and consultation does not do it justice. The level of care and focus on the artwork and how the artist's vision can be achieved through creating prints that truly resonate is simply exceptional. Not to mention the specialist knowledge, the profound understanding of art and photography, and genuine love of print making that drive this. I was blown away by the ethos of what Denise and Michael do and how they go about it. They are an inspiration and all my friends will hear about it :)

Reply from Lucid (formerly Lucid Imaging)
Printing with Denise is an amazing experience. As well as an incredible level of technical skill, Denise also has a wonderful eye - printing with her isn't just a matter of handing files over to an operator - it's a true collaboration! and the results are outstanding. I'd never take my work anywhere else.

Reply from Lucid (formerly Lucid Imaging)
The attention to detail and how Denise really listened to my request. The quality of the prints are a different level. A very fast service too. Will definitely be using again. Such great people to work with too.

Reply from Lucid (formerly Lucid Imaging)
Amazing service! I always know Denise will help me get the best out of an image with her incredible attention to detail. Thank you :)

Reply from Lucid (formerly Lucid Imaging)
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