Luciesboutique 

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Rated 1 out of 5 stars

Never order unless you want to get scammed !!! you order and never hear from them again !!! I am still waiting for a reimbursement since December 2024 - they violated multiple consumer protection laws... See more

Rated 2 out of 5 stars

Horrible experience. Delivery: Ordered a Christmas sweater that was said would be there before the 20th of December. It arrived in the 4th of January. Quality: Absolutely horrible v... See more

Company replied

Rated 1 out of 5 stars

Company gives the impression that the goods are local in the Netherlands (Dutch email address, Dutch shop address in Maastricht, Dutch language site). Telephone number doesn't work, neither does the... See more

Company replied

Rated 1 out of 5 stars

I had a terrible experience with this webshop. There’s no way to contact them to return my package—every email I send gets blocked, and there’s no return address provided anywhere on their site. Thi... See more

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All reviews

(824)

1 review in the last 12 months

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Rated 1 out of 5 stars

Deceptive Company - False Location and No Customer Support

Don't trust this company!! This company falsely claims to be based in the Netherlands but operates from China. Their return policy is a scam—emails bounce back and end up in your spam folder, and the phone number provided doesn’t work. You’re left with no way to contact customer service, making returns impossible. They mislead customers, and I strongly advise avoiding this site to save yourself the trouble.

October 7, 2024
Unprompted review
Rated 1 out of 5 stars

Please don’t waste your money this is…

Please don’t waste your money this is just a drop shipping scam!
If you want anything you see on this website just go to temu and buy it yourself for less than 1/3 of the price this website charges
Was happy to just take my refund without throwing this out there but it’s clearly a scam!!!

Looks like the only way to get my money back is by paying a visit to the address on the website so that’s what I’ll be doing, see you soon lucie or whatever your name is👍🏻

September 16, 2024
Unprompted review
Rated 1 out of 5 stars

THEY WILL ROB YOU!!

Can you believe it!!! - No responses! Complete silence!

I got an email very quickly after leaving my last review (30Aug). I filled in the form and sent it back. To this day I have not gotten a single response and I have sent follow up emails.
I have been unable to return a prooduct that is at least 4 sizes to big for me, even though they have a return policy. I feel robbed by Lucies.

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Please DO NOT order from this site!

Please DO NOT order from this site. I received my order after a 3+ week wait, not realising that it was actually coming from China, not NL as the website makes out. I ordered an 2x XL lounge sets and a rain coat. Well the lounge sets would maybe fit my 6 year old daughter but the cut and quality is shocking! The rain coat is made of thin shirt type material and absolutely disgusting shape and fit, it could not be worn with the intention that I bought it for. Nothing was as advertised. I have asked for a return and refund, given an address that is not recognised by UPS with a clear indication that if sent to a wrong address no refund would be given. I again am awaiting for a reply about this. I was also offered a 10% refund to keep the items but quite frankly I would not let my dog sleep on them. I feel that this site is a complete scam, and I will not settle until I get a refund, I will definitely be taking further action if not resolved correctly! Please don't waste your time and money using this site!

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM LUCIE BOUTIQUE

What a shame that Lucie Boutique is stilling existing! I regret ordering something from her without seeing the reviews on Luci Boutique. It is exactly what the reviews have stated. Without knowledge that the item came from China, it took 9 days before the item arrived, then color is not the same as the site, quality is bad (very thin) and it is very short. This is not the worst! Lucie Boutique makes it very difficult for the return of the item. After many emails, they claimed to send a return form to fill in for return, there was no return form!! My experience with Lucie Boutique is exactly the same as the others.

September 21, 2024
Unprompted review
Rated 1 out of 5 stars

Thieves

Watch out!! Total scam. Recieved a dress which doesn't fit and has terrible quality. Tried to mail them for returns. But keep getting postmasterdelivery message that adress is blocked. Fraud!!
#Lucies Boutique7364

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Total Scam

Total Scam. Fake address does not accept returns. I want to return my order and have no idea where to. Don't order here.....extremely bad quality and just a scam shop

August 16, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad experience with this “shop”

Very bad experience with this “shop”
The quality is so bad, I’m very disappointed about that, I’m not recommending to buy something, because you lost your money and time.
👎👎👎👎👎 no return, no refund
Nothing

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

Please can someone help!

Please can someone, Emma or Eveline return my emails.
I am distressed with this now, I just want to return my items and get my money back please!!
Please just send me the return form and let me be refunded! I’ve already emailed you everything! Please reply to me and send me the return form and refund!
This is my second review because you won’t reply to my emails!

July 30, 2024
Rated 1 out of 5 stars

ORDER #3953 - SCAM

ORDER #3953 UPDATE:
I GOT MY MONEY BACK VERY QUICKLY WITH THE HELP OF NietBezorgd! Please try them. I'm very happy to have come out on top and not lose my money to scammers. 💪❤️
I have filed for help with NietBezorgd. Here in nl. They are being very helpful and I have learned my rights and how at fault Luciesboutique really is. Don't let them bully you into discounts or lose your money. And since the seller sold me my merchandise using a Netherlands address they are at fault threatening me with returns to Asia. I am convinced I WILL get my money back using NietBezorgd. I hope this is helpful to others suffering the same scam.
——————————————
Luciesboutique happily took my money via iDeal which of course makes it very hard to get back. They sent me a cheap pair of plastic shoes that were completely different than the cloth shoes advertised. They looked like you could get at ACTION for €3 max. Temu has better quality than this.
I read I'm responsible for return shipping (to China?) which is impossible since I cannot get a return address. They will not communicate via emails, the mobile phone number is always a busy signal and their adress in Maastricht is fake.
I'm filing legal action with "nietbezorgd. nl."
These people are SCAMMERS.

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting on my refund/return form

Still waiting on my refund/return form. I am at my wits end with this company now. I am emailing every day to try and get this sorted and they refuse to send me my return form. They keep asking me to keep the items and get 15/30% of my money back! I don’t want that, I want to return the items and receive my FULL REFUND!! This is exhausting!!

July 25, 2024
Unprompted review
Rated 1 out of 5 stars

WATCH OUT!!!Don’t believe this…

WATCH OUT!!!Don’t believe this shop,they are scambags putting Netherlands address when actually they are from China and putting nice pictures but in reality the products are cheap.Returns is not possible,you email them,they give you a lot of offers that is not needed.Then they will not respond to you!what a shame!

July 16, 2024
Unprompted review
Show reviews in all languages. (824 reviews)

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