Lucky Driving Academy  Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructors for their exceptional patience, clear explanations, and supportive approach, which greatly helped build confidence behind the wheel. Many people found the staff to be professional, friendly, and genuinely caring about their students' progress, making the learning process motivating and stress-free. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, often leading to passing their driving tests on the first attempt. Reviewers particularly appreciate the tailored lessons and the instructors' ability to adapt to individual needs, ensuring thorough preparation and a smooth user journey.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising instructors for their patience, knowledge, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that instructors are patient, calm,... See more

Instructions

Clients share positive opinions on instructions, highlighting the clear, calm, and well-spoken approach of... See more

Service

Customers had positive experiences with service, with many reviewers expressing great satisfaction and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve came a long way with Philip, from having an automatic license I had to leave to drive manual for work purposes, and even though I had a driving license I wasn’t test ready and I feel as I am a mu... See more

Rated 5 out of 5 stars

I had a great experience with Lucky Driving Academy. The instructor is honestly the best teacher in West London. He helped me pass my driving test and supported me every step of the way. He is very pa... See more

Rated 5 out of 5 stars

Brilliant driving teacher! Philip is extra professional, friendly and you won't be bored. I really had a long and slow journey to finally be successful. All thanks to Philip who made me feel less s... See more

Rated 5 out of 5 stars

Filip really helped me build confidence behind the wheel and supported me in facing my fears around certain aspects of driving. Their knowledge of what’s required for the test, and what examiners ar... See more


Company details

  1. Driving School
  2. Drivers License Training School

Written by the company

Driving Lessons In Whole West London Area


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(214)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The instructor was very helpful

The instructor was very helpful, and full of joy, he never shouted and was supportive of any mistake I made during my lessons, overall great experience learning and passed with 3 minor marks

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Lucky I used Lucky Driving Academy

Philip adjusted his teaching to my experience level, and was always easy to learn from. Always on time, and flexible. I got a ton of help scheduling my exam and got plenty of meaningful practice.

October 10, 2024
Unprompted review
Rated 2 out of 5 stars

The first experience was ok

The first experience was decent. She was a good instructor but at times did raise her voice unknowingly. The bad review is being left on how she left things. I booked Lucky privately again after our initial session which was through the website. I even asked if she would like me to make payment on the website & she asked for cash. I went out of my way to get cash the day before but had to cancel due to having no childcare or a childseat to take my son with me. Instead she made that booking online & told me to book further lessons online when I asked to reschedule. I was apologetic about it as well & given she is a mother & grandmother - I thought she would be more empathetic of not having childcare. Anyway I ended up paying for 2 hours for the cancellation before which I'd like to emphasise - I DID NOT BOOK THROUGH THE APP & lucky did not advise me of the fees if I were to cancel. She stitched me up dirty & I messaged her to explain I didn't like what she did but nonetheless thanked her for her lessons. No response at least to say ur welcome. So just proves what she done was deliberate. It was a shame as I had planned to book a further 10 lessons after the booking I had made online..which ended up being for nothing anyway. Hope the 84 pound was worth it. This review is worth it for me given your lack of response and empathy. I also have messages to prove all of this. Be aware of how people operate! Not excellent customer service if you be sly about things. I would have accepted the cancellation fee as my fault but if jt were not the way you went about getting your money back!

September 27, 2024
Unprompted review
Lucky Driving Academy  logo

Reply from Lucky Driving Academy

Hi Lorela
I think you mistaken our driving school for someone else as we do not have females driving instructors. Do you know full name of the instructor? Or company name? Or Make and model of her car?
Hope that helps to find driving instructor you had your lessons with.
Please kindly remove that review from our page
Many Thx

Rated 5 out of 5 stars

Best Instructor

I Had an honour to have my lesson with Philip himself, cant be more grateful for time, patience and advice received during our lessons. Unfortunately I didn’t not passed on my first try as I got too cocky, LUCKY enough after few more lessons with Philip Ive passed with 0 faults. Many thanks once again!

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Very highly recommend

I had the pleasure of learning how to drive with Shaun, and I cannot recommend them highly enough. His patience, expertise, and clear communication made me feel confident and comfortable behind the wheel. Thanks to their excellent instruction, I was able to pass my driving test on the first try with zero faults. I am so grateful for their guidance and support throughout the learning process. Very highly recommend

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Passed 1st time with Philip

Passed 1st time with Philip, he is a very good instructor who knows exactly the level of help to give you and his sense of humor is immaculate. I couldn't have asked for anyone better.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing driving school

Absolutely amazing driving school. Phillip, Shaun and Sebastian, they all are lovely and competent driving instructors. They are patient and always there to support you. I have exam phobia so it was hard for me to focus during the test but they have all worked hard to get me to the finish line. Finally after few attempts, i have passed my test. I will highly recommend Lucky driving to anyone who has exam phobia, want to overcome that and pass the driving test.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great instructor

I would highly recommend 'Lucky Driving Academy' to anyone looking to improve their skills. His expertise and patience are invaluable, and I feel confident that I've gained a solid foundation thanks to his guidance. Thank you again for your help and support - I'm grateful for the experience!

Jakub

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

J.Puzia

100% Recommended. Guys have so much patience ;-) Philip & Sebastian has been very helpful throughout the lessons .Very happy that I went with Lucky Driving Academy .

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

By far the best

Philip has been incredibly helpful and knowledgeable throughout the lessons.He has a knack for explaining complex driving concepts in a simple way, making learning easy and enjoyable. Thanks to his expertise I quickly gained confidence behind the wheel and passed my practical test with flying colors. His patience and guidance were instrumental in my success. It's evident that he genuinely care about their students' progress and go above and beyond to ensure they become safe and skilled drivers. Overall, the experience with Lucky Driving Academy has been outstanding, and I am Very grateful for their support.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!!

Lucky Driving Academy, really can’t recommend enough!! Filip is absolutely fantastic, super patient, any question I had he answered very clearly. I was more than prepared going into my driving exam thanks to Filip (which I passed first try!). Seriously, you won’t find a better instructor.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

‘Lucky Driving Academy’ is the best in the business.

I cannot recommend ‘Lucky Driving Academy’ highly enough! From the very first lesson, I knew I was in good hands. Philip is incredibly patient, knowledgeable, and supportive, making the learning process both enjoyable and effective. Thanks to his expert guidance, I passed my driving test on the first attempt!😊

If you're looking for a driving instructor who truly cares about your success and safety on the road, look no further. ‘Lucky Driving Academy’ is the best in the business.💯

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Phil was great at explaining and…

Phil was great at explaining and helping me through my driving as well as depth into my theory. Very patient and always made the lessons fun. I passed very quickly with Phil. Highly recommend

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Today I passed my driving practical exam today thanks to Filip

Lucky Driving Academy is a great driving school with great instructors, especially Filip. Every lesson is great and you learn something new each time. Filip was able to see where my weaknesses were and he guided me through and helped me improve each week. Prepared me well for my exam and taught me everything I had to know. He even helped me get an exam at an earlier date which was very helpful. The lessons are definitely worth the money!

June 10, 2024
Unprompted review

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