luckylandslots.com Reviews 2,313

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use and the fun, engaging nature of the games, with many appreciating the variety available. People also consistently praise the quick and reliable redemption process, making it simple to cash out winnings. The overall user experience is often described as enjoyable and entertaining, with many considering it a top choice for online gaming. However, some people were dissatisfied with the payment process, mentioning issues with delayed withdrawals and difficulties with account verification. There are also concerns about the pricing of packages, with some feeling that they offer less value than before, and a few customers noted a decrease in winning frequency or changes in game payouts.

What people talk about most

Website

Users describe negative interactions with the website. Many reviewers express significant dissatisfaction,... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers praise the fun and exciting games,... See more

User experience

People report ambiguous experiences with user experience. Some customers praise the platform, noting solid... See more

Payment

Customers consistently express dissatisfaction with payment experiences. Many reviewers report difficulties... See more

Price

Reviewers express strong dissatisfaction with pricing, frequently describing it as a "rip off" and a "waste... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not a bad site, decent promotions, generous reward system, vip system, daily rewards, speedy cashouts after your first one. Only thing kinda lacking is the amount of games, but the ones that are avail... See more

Rated 4 out of 5 stars

Luckyland is my go to for online games! Love the daily rewards and promotions throughout the month. Plus the addition of new games all the time. Only downside is some of the games I can’t play probabl... See more

Rated 4 out of 5 stars

Good site good amount of games redemption is easy and quick but they don't have many promotions and the loyalty program thing restarts i have played a lot and put a lot of money in and never completed... See more

Rated 4 out of 5 stars

I will update this later on and I am not at work but when I was at my house before leaving for work, I had over $55. I went on break just now and it’s showing that I have $.31?? I didn’t cash out I wa... See more



Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Zero integrity with this casino

Zero integrity with this casino. I purchased a quacky hour package and then had my account deactivated with an invalid reason. Lost all the money I had in there, gold and sweeps coins alike. Do yourself a favor and don't use this casino.

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

ALL VGW CASINOS

ALL VGW CASINOS
ALL VGW CASINOS, GLOBAL POKER, LUCKYLAND AND CHUMBA...DON'T TRUST THEM. THEY ALL DEACTIVATE YOU FOR AUTOMATION WITHOUT PROOF. THE AMOE DOES NOT PAY OFF AFTER GETTING DEACTIVATED. THEY HAVE DEACTIVATED THOUSANDS OF PEOPLE AND WILL NOT GIVE YOUR ACCOUNTS BACK

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Illegitimate

I wish I could give this site less than one star. They take take take take and take your money!!!! Do not buy any packages and never ever think you're going to win a big amount. It doesn't matter if you're playing $1 to $5 spins all they do is take your money. I've went thru $1000,s on Aztec and I've barely gotten over enough to cash out like on one occasion. Any time you see the lying social media posts saying someone win a jackpot it's all lies. Notice that you'll never see any video of the person winning. You'll never see them post pics of the person or much less their full name. Yes you can get lucky once in a blue moon but not anytime substantial. And I'm comparing this company to more than 10 other sites that allow wins much more than this company along with chumba and global poker. They all use the stupid vgw slots and they're trash. Don't take my word for it spend your money and find out. Get used to hitting bonuses equal to peanuts.60 cent winnings off of 8 free plays from their bonuses at a $1 a spin. The government in many states are abolishing these sites. I used to think because people did well on these sites which many do but not this site or it's sisters! This isn't not a rant this is my own personal experience when comparing to other reputable casinos like Pulsz, Hello Millions, and even Wow Vegas just to name a few.

September 15, 2024
Unprompted review
Rated 1 out of 5 stars

Go somewhere where you're valued

Go somewhere where you're valued. Came here cause I heard good reviews but they can't accept my bank info I submitted 5 times. Tried bank statements for this month, last month, and direct deposit form. Weird they can't verify with this info when literally every other casino accepted them (even chumba their other site) 😂😂. These guys are predatory af. Glad I didn't put bunch of money on this site. You can deposit easily but when it's time too withdrawal No no no. Chumba and Lonestar is wayyyy better (chumba is run by the same company) .MAKE IT MAKE SENSE! go somewhere else tons of reviews just like mine

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Sucks

Sucks. Waste of money. Never win. Bonus rounds hit maybe one time a month and don't pay . Daily is always took right back. Worst site ever. They did a survey about their site and got all the answers as to why they suck and changed nothing. I hate this site

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give a 0 star review

I wish I could give a 0 star review

The support sucks! I would like to take a second to call out the 3 different support reps that dodged my question and gave me a scripted response instead of addressing my concern. Hallie, Rae, and Hailey I want to congratulate you on being the worst support reps I have ever interacted with I hope you all get fired and never work a support job again. Everyone of you made me go in circles asking the same question and giving the same BS scripted response.

I'm going to try to ask my question again on here so you can answer for everyone to see. Its a simple question really. Are you ready for it. Can the support reps for LuckyLand on trust pilot handle such a difficult question I guess we'll see. But I bet a million dollars they'll dance around it or tell me to email support for a 4th time.

Here's my question.

Is the amount of points earned toward Diamond Duck progress from a spin or hand played based on 1. THE BET AMOUNT 2. THE AMOUNT OF SPINS OR HANDS PLAYED 3. THE WIN AMOUNT????

Not that hard to answer right could even respond with 1, 2, 3 or a combination and make it super simple instead of sending me a scripted BS response.

In case your brilliant support team is somehow stumped for a 4th time by my simple question here is an example you can answer for me instead.

If I spun 100 times on Game A at a bet size of 1000 would I get the same amount of points as I would if I spun 100 times on Game A at a bet size of 5000.

I'm beyond frustrated just answer my question or example. Ill be asking again everyday with a new review until you answer me. Stop wasting my time I don't want to have to ask like this, but I am not getting an answer.

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Luckyland did me dirty...

Luckyland was my all time favorite casino, until about a week ago. I was almost 2 years straight on logging in when they suddenly deactivated my account without any warning. I had just redeemed $300 a few days before that too. I did nothing wrong to be kicked out but they said because their sister site Chumba deactivated my account, ( without reason) that they had to. Chumba deactivated my account almost 2 years ago with $2000 in my account. What was funny is that my identity verification went thru fine, but once I requested my winnings they kicked me out and stole my money. It took almost 3 weeks to even get them to reply to my emails. They baited me with free SC to play, so I did, then bought a package and won $2000. Went thru verification successfully, but then BOOM! LOCKED OUT! why did Luckyland have to shut me out 2 years later? I still have not heard a good reason from either site.

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

DONT PLAY THIS GAME!

I won 1300 my account had been verified I even send in additional information to be able to redeem my winnings and was denied all because I no longer had the same phone number but my luckylands account was logged in threw my Facebook & than was blocked

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

Beware!!

Beware!!! They are legit and payout but whenever you start winning any type of serious money and redeem it, they will find a way to permanently ban your account. I been playing for years and the past two weeks I have won a considerable amount of money and tried cashing out only to get a notice saying I have "breached" thier terms of service and now permanently banned from playing. All of a sudden after years of playing i "breached" something? I never breached anything when I was spending all that money but when I actually start winning some it's a problem. Players beware!!!

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

I don’t really ever play on here much…

I don’t really ever play on here much anymore but tonight I spent $3 for a $10 offer! And let me tell you what. I have never won on here hardly but so far so good . I have been slamming these games and I’ve made one withdrawal and I’m going to make a few more by there end of the day today! All the unlucky days have now been worth it! Thanks luckylands! Now let’s just hope my redemptions are processed rather soon :)

August 25, 2025
Unprompted review
Rated 3 out of 5 stars

Use to be cool

Until recently I would say very fun, easy to use.
But their website has been having a lot of problems and sweep coins and reg coins are available one minute and not the next. So if you want to lose money and pay for things you didn't want...nows a great time to start. Also customer service is a pre generated email response. Have fun

August 10, 2025
Unprompted review
Rated 1 out of 5 stars

Probably the Worst

The only site I have ever hit the "free spins" and got a literal $.00 return. $30 to finally hit the free spins, and I hit absolutely nothing....not a penny! This is a first. I have had awful, low-dollar, wins on free spins elsewhere, but never got skunked. This, coupled with their 1980's style website makes this probably the worst social casino that exists today. If I can pull out what I have left in there I would, but I am stuck losing the rest before I can finally delete my account here. Please, please, please, DO NOT PLAY HERE. There are legitimate, fun, and almost fair sites available....there is NO reason for anyone to give any more money to this awful site!

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scam website run away

Scam website; you will never get a bonus. I did a test and did 120 days with doing the daily bonus only and never got a single bonus. I had two days pay twenty dollars from the daily and never once got a bonus, even with that extra SC. I have reported it to my state's commission because this website is a fraud, and I would never recommend any of them from LL or CC. Never use this company; they are committing fraud.

August 8, 2025
Unprompted review
Rated 2 out of 5 stars

Straight Losesess! No return to player guildlines

No return to player guidelines. The casino will take in thousands and give you back a few hundreds. I use to like Luckyland before my play changed from great to awful after one big win. They have took back every penny they gave out, plus every cent I put in. I'm above average at playing slots, and I win more than I lose except on Luckyland. You take months of losses before you get redemption over $500. Play at a regular in-person casino instead. You can switch machines and change the outcome of your play better than online. Over 1k played in over last 10 days with the highest win $150. Very sad and pitiful. Shame on Luckyland Slots.

August 8, 2025
Unprompted review

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