I like the support team’s quick response and guidance. I must say , it’s appreciably nice.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was indeed a great experience. The transaction went smoothly and assisted promptly by Emily. I have received the support that I needed during our conversation. Thank you! Keep it up! 👏👏
I don't know who this company are but they tell me I signed up for something that I didn't and have been taking almost £80 per month via my credit card. They said it was for discounts, yet just chec... See more
The person I spoke to on chat was very pleasant and honest and will be cancelling my membership as promised which j appreciate Thank you
4.0
Great
145 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I don't know who this company are but…
I don't know who this company are but they tell me I signed up for something that I didn't and have been taking almost £80 per month via my credit card. They said it was for discounts, yet just check out there website - scam scam scam - contact your credit card provider straight away!
I contacted them to cancel and they took another payment
February 20, 2025
Unprompted review
Money was deducted from my bank account
Money was deducted from my bank account without my permission. I have been told that this will be refunded to me but I first need to give a better review than the last time. Thank you Jeremy for all your assistance in resolving this issue.
February 23, 2025
Unprompted review
The person I spoke to on chat was Sammyf ery…
The person I spoke to on chat was very pleasant and honest and will be cancelling my membership as promised which j appreciate
Thank you
March 2, 2025
Unprompted review
Jamal assisted resolve my issue
Jamal assisted resolve my issue. I'm grateful
February 17, 2025
Unprompted review
Always check what you sign up for
Always check what you sign up for. Luckily Marc helped me today
February 4, 2025
Unprompted review
IT'S A FAKE SITE THAT ONLY STEALS MONEY…
IT'S A FAKE SITE THAT ONLY STEALS MONEY AND ASKS YOU TO RATE THEM WELL, BULLSHIT!
I WILL CONTINUE TO RATE THEM POORLY SO THAT MORE PEOPLE DO NOT FALL FOR THEIR SCAMS.
January 20, 2025
Unprompted review
I LOST 8 USD FOR NOTHING
I ACCENDTALLY PAID SOMETHING I DONT WANTS , SO I ASKED FOR REFUND THE ASSISTANCE SAID OK BUT I SURPRISED BY TAKIG ANOTHER 6 USD FOR REFUND ? SO I ASKED AGAIN AND HE SAID WE HAVE NOTHING TO DO BUT AFTER A WHILE HE AGREED AND HE SAID I SHOULD WAIT FOR 10 DAYS TO GET THE REFUND , AND NOW IM WAITING TO GET IT , IF I GET THE REFUND I WILL GET BACK I RATE THE WEBSITE AS FIVE STARS IF ITS NOT I WILL KEEP LOOKING FOR A WAY TO GET MY MONEY BACK !!!
January 21, 2025
Unprompted review
Liar operators
THE WORST SITE I VE EVER SEEN.DON' TRUST THEM.They stole my money for nothing.AFTER I Canceled my membership they are still taking money from my bank acconut.
January 18, 2025
Unprompted review
Spoke with Marc and he was able to help…
Spoke with Marc and he was able to help me with my enquiries thankyou
January 2, 2025
Unprompted review
I was very pleased to get a email thank…
I was very pleased to get a email thank for a speedy service they understand that I was in need of some assistance Delt with it in a professional manner
December 23, 2024
Unprompted review
I am pleased to say that Diamond from luckypenshop has contacted me and has promised to review amounts deducted…
I am pleased to say that Diamond from luckypenshop has contacted me and has promised to review amounts deducted.
20250105 - Still waiting for Refund promised??
December 22, 2024
Unprompted review
Maxry You are Star
Maxry made my day. Very knowledgeable. Helpful. Helped me out of the way.
December 15, 2024
Unprompted review
Luckypenshop is great
Luckypenshop is great. There were a few things I didn't understand with the membership but thanks to Eugene and the costumer service now I finally do.
December 10, 2024
Unprompted review
This is a scam!
This is a scam!! And they won’t give me my money back
November 21, 2024
Unprompted review
Thanking for resolving my problem.
December 5, 2024
Unprompted review
The representative this morning was…
The representative this morning was amazing
December 4, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.