Complete and utter scam. Their “automated system” voided my sign up bonus and canceled my redemption request because it apparently detected that I didn’t play through my bonus. I played through all... See more
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Complete and utter scam. Their “automated system” voided my sign up bonus and canceled my redemption request because it apparently detected that I didn’t play through my bonus. I played through all... See more
Company replied
Every game experience has been a failure especially that golden egg why do I need to deposit money to withdraw. Especially support said 20$ that's a lie, cause I had close to 1500 not only they stole... See more
Company replied
I Truely love luckyrush.io..The redemptions are quick, same day quick..The game games ate fun, and the rtp is high on all them it seems..Customer service really helped me out and was polite. I recomme... See more
Company replied
Lucky Rush is by far the best site Inhave found thus far! Customer service is always available & any questions or concerns I have are always answered & handled promptly! The process of loading & redee... See more
Company replied
We're redefining the social casino experience by providing a vast array of free-to-play Slot Games, Fish Tables, Bingo, Keno, etc. Designed to captivate and entertain. With stunning visuals and immersive soundscapes, our platform delivers a high-quality gaming environment. We foster a vibrant community, encouraging interaction through tournaments and engaging social features. As a sweepstakes-based platform, we ensure that our promotions offer exciting opportunities to win, with zero cost and a strong focus on fairness and transparency. Explore LuckyRush.io for countless gaming adventures, where each game transports you to a new and thrilling world. NO PURCHASE NECESSARY. Voided Where Prohibited By Law. T&C apply. 18+
701 NW 5th Ave, 3301, Fort Lauderdale, United States
They always cash you out .... you get what you win .... no headache ... Just play win and get your money!!

Reply from LuckyRush.io | America's Fastest Growing Social Casino
I used to love this casino but now its been over 24 hours and i still haven't received my redemption. I had waited over 14 hours just for them to reject my redemption and request a bank statement. I sent the bank statement and resubmited my redemption. Now it's been over 24 hours and it's looking like im not going to get it. If I do get it I'll come back and change my review but I'm not holding my breath.

Reply from LuckyRush.io | America's Fastest Growing Social Casino
I have been playing with them for over 2 years and spent a lot of money with them. But twice now I have sent them a video of my trial balance being $275.94 but when I exited out of the game my balance all of a sudden went down to $182.43. They tried to convince me that I lost that money magically and don't want to give me back the $93.51 their game took from me. They want to give me the run around and refuse to let me speak to a Supervisor. This exact thing happened a few months ago and they just blew me off. That's exactly what they are trying to do this time and I feel others should be warned. They used to be great to play with, now they don't care about their loyal customers they only care about taking your money not doing the right thing!

Reply from LuckyRush.io | America's Fastest Growing Social Casino

Reply from LuckyRush.io | America's Fastest Growing Social Casino
Their platforms are great! Redeems are super fast! Great experience for sure!

Reply from LuckyRush.io | America's Fastest Growing Social Casino
I have used Luckyrush for a couple of months now and have had a positive experience. The KYC process was fast to complete and the staff was polite, prompt, and professional the first time I was redeeming and having issues. Since then, every redemption has been smooth sailing and I appreciate the prompt email notifications the next day or so to let me know it’s been approved and on its way. There are a great variety of games from slots to live dealers, so there’s a lot for a gaming enthusiast to enjoy!

Reply from LuckyRush.io | America's Fastest Growing Social Casino
Love the game , exciting & easy to understand interactive website , easy redemption try them out

Reply from LuckyRush.io | America's Fastest Growing Social Casino

Reply from LuckyRush.io | America's Fastest Growing Social Casino
I love playing on luckyrush I literally spend a couple hundred a day but lately every time I try to redeem there is “some kind of problem” every time lately! It’s getting out of control!
They no longer offer “push to card” they ONLY offer “push to bank” which takes 1-3 days which we all know means 3days most the time! But now not only is there that problem I’ve been messaging customer service literally all day long prob since 9am this morning here it is 12:39 am so over 12 hours and I have gotten the same exact response for every single question u ask they just reword it. It’s crazy! The responses are the following “we will get back with you once we hear back from our finance team” rest assured you will get your redemptions” “please and thank you for your patience and understanding “ etc. blah blah blah
But here is my main problem which is why I’m posting this review…
They told me that they had done everything from their side so I’m just waiting so I messaged my bank which led to a 20min phone call with them telling me if they had sent the money then they would be able to see the pending deposit from the their (the banks) side. I wouldn’t be able to see it in balance yet but they would be able to see it from their side as a pending deposit but they didn’t see anything from them so I message lucky rush back and had a few message back and forth so I asked for a confirmation receipt like my bank told me to get if they had already sent the money and then to call my bank with it so finally after I believe 4hours of waiting for the receipt I finally messaged them again about the receipt I had been waiting on and they finally sent me a picture of a “confirmation receipt” which on the receipt it clearly state “sent to recipient” (which recipient would be me) 2/20/2025 at 2:35 so I called my bank and was now mad at my bank for making me look stupid because they had told me lucky rush hadn’t sent no money so on but they had now sent me a confirmation receipt blah blah blah but my bank was adamant they have not got anything from them so multiple messages back and forth with luckyrush they now are saying they haven’t sent the money to my bank that they are waiting on their bank to process it. So your telling me that you not only lied to me all day prior to that moment saying yall had sent it to my bank and had done everything yall needed to do from y’all’s side, you also sent me a fake confirmation receipt??? Now that’s where I draw the line!!! That is complete bullcrap and NOT COOL AT ALL!!!
You can’t lie to a customer and then also on top of that send them a fake confirmation receipt!!!
Sorry for the long review but this is complete bullcrap and fraud!!!

Reply from LuckyRush.io | America's Fastest Growing Social Casino
I've been playing a few years now and this is the best and the fast prize redemption ever they the best hands down

Reply from LuckyRush.io | America's Fastest Growing Social Casino
I like lucky rush Ive never had a problem good games friendly service you should try

Reply from LuckyRush.io | America's Fastest Growing Social Casino
Very nice selection of games and intuitive design. Top slot providers and great selection of live games. I requested a decently sized redemption, I will update on how long it takes. The support folks say it takes 1-3 days which seems reasonable.

Reply from LuckyRush.io | America's Fastest Growing Social Casino
Very fun site with great deals. Redemptions are also very fast

Reply from LuckyRush.io | America's Fastest Growing Social Casino

Reply from LuckyRush.io | America's Fastest Growing Social Casino
I like that game selection and the fast redemption process i would highly recommend this site to people

Reply from LuckyRush.io | America's Fastest Growing Social Casino
So i love the games they rock for sure now I was able to cash out 100 dollars once no issues. Now im waiting to see if my redemption for 1000 dollars is going to go through. It was rejected once not to sure why but im keeping my hopes high they follow through i will let u guys know in a day or two.

Reply from LuckyRush.io | America's Fastest Growing Social Casino

Reply from LuckyRush.io | America's Fastest Growing Social Casino
I've been playing with lucky rush for a few months now and when I started I loved playing the games hit and it was fast cash outs but now it put in for a cashout yesterday at 3:26p. And it is the following afternoon at 1:10pm and they have still not cashed me out. I'm pretty sure they are just being petty because I said something to them about taking so long to cash me out when normally it's done in a few hours first they told me it'd already been cashed out 1st lie the. They said there finance team had to check on it there's nothing to check on I paid them my money I played I won now it's time for me to get my money they don't have to wait for their money but they just want to play with you about yours so play with them at your own risk
In response to your comment I'm still waiting to be redeemed since day before yesterday and nothing has changed my card is still the same everything is the same. I will say that they have stayed in touch with me through the whole thing.

Reply from LuckyRush.io | America's Fastest Growing Social Casino
Easy cash out and fast customer service best online casino I've played so far

Reply from LuckyRush.io | America's Fastest Growing Social Casino
Just discovered Friday or Saturday and Love it already ! One of my favorites so far ! Fast redemption!

Reply from LuckyRush.io | America's Fastest Growing Social Casino
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