Luckyspins Reviews 37

I spoke to Maya about my bonus spins not loading and she was very friendly and quick to fix the issue. I've spoken to her on two occasions actually and she's very nice to deal with. All of the chats with real agents are very quickly responded to, which is important.

Excellent customer service, great games, great casino and never a problem with withdrawals, nice quick and easy!!

Withdrawal is impossible I won $1150 last week but couldn't withdraw due to visa card and bank account not okay even though all document details was provided correctly. Had to do massive complain through their chat system. Lucky it got solved "accepted" to my bank transfer which they said unsupported and incorrect

Complete co artists! Very first red flag was a welcome offer of 100% match up to $500 + 500 FS on Big Bass Amazon (100 FS per day to be distributed for five days).
I check the T&Cs and minimum deposit was $20. I deposit $20 get 100% match so end up with a $40 balance but zero free spins. I use the chat feature & asked to prove via screenshot, the promotion offered, lucky I had it in a text so I sent a screenshot, she goes away for 38 mins comes back & says I can’t give you the FS on Big Bass & says she will load 100 FS on another game which is a three line game ‘Whacky Panda’ I said so 100 for next five days she said no I’d have to go to the chat and go through this all over again, explanation, proof etc to get them to load the 100 FS & she couldn’t guarantee that they would do it the next day as it depended on the person I spoke with in their customer service team. I was over it and asked have you loaded the games, next thing ya know I get a yellow screen saying ‘Lucky Spins casino is closed for maintenance, back shortly’ that was 3.5 hours ago. Reload the page & nothing happens yellow screen with maintenance message remains. I’m just thankful it was such a small deposit so I haven’t lost a heap of money but o think of those that probably have fallen for this sites bul**hit! I’ve emailed them directly so I’ll wait to see what type of reply I get. Shady, shady, shady!! I wish I had of seen these reviews before I joined this casino; I should have stayed with my good old faithful ’Betway Casino’ I’ve never experienced $hit like this with them or ‘Jackpot City’ teach me for not staying loyal to the sites I knew were ok to use!! Big lesson learnt!
STAY AWAY FROM LUCKY SPINS CASINO!!
SCUM BAGS!!!

Hi,

It was a great day for me until the mail arrived. And Lucky Spins made it Worst. I deposited 2000 INR with an offer of 50% deposit bonus( 35x Wagering required), I got 1000 INR in bonus. their wagering only count the bonus money. they do not consider real money for wagering.

After spending my real money, I started to use my bonus money( 1000 INR). I bought bonus on slot, If you are an Indian user then you might know that smallest bet in slot is of Hacksaw Games, and their bonus buys are minimum 600.

I bought a bonus of Big Bamboo. and won 220537 INR. that was whopping 27567x. This was the biggest winning for me. a life changing.

Due to their bank transfer withdrawal limitation of 49500 for each withdrawal i made three withdrawal request of 49000 INR each and 23000 INR. after waiting for few hours i can see that my request has been cancelled and money is showing as manual debit.

When checked my mail, they informed me that money has been confiscated due to bonus policy in which Player are not allowed to make a bet of more than 500. they also sent me a link with domain of casinodays, which is not working. I checked the whole Lucky Spins Website, but no such rule is mentioned anywhere. I am also attaching screenshot of casino and my winning.

I request to the admin of CasinoGrounds to please assist me to release my winning, and make sure that casino should avoid these kind of tactics. I would like to report this issue to some gaming authority as well.

It's completely fraud website..pls don't deposit any money there, they never pay you anymoney ..

Pure scam. You will not ever win anything. I have lost less in shady casinos in eastern-Europe, cruise-ships, ferries in the North-sea, as well as Las Vegas. I have played online slots since 2006 and never experienced anything like this.

And by the way they also dont have any self-exclusion button, you actually need to contact "customer-service" and explain youself why you want a timeout. They also dont respect your privacy-settings.

stay away from lucky spins. Its a scam. They make it impossible to withdraw by not axepting your documents at all. Even tho everything is ok with the documents they say no. I won over 700 euros and they made it impossible to withdraw and they are just hoping that you will cancel the withdrawl and play until you are at 0 agian. STAY AWAY from this casino

Great experience and trustworthy company.

0 bad things to say, starting from the customer service all the way to the payment methods... Super easy and efficient, would advise anyone to give it a try!

hi i have been playing on one of their affiliates casino called luckyspins and i made a deposite of 700$ and transformed it into 30000$ my account took 1 week to verrified after that they give all sort of different reason the limite is this you can’t withdraw in cool down you need to send us a bank statement and the best one yet and there most use the information you put on your withdrawal is not correct what a fkg joke they are telling that you can’t even right your fkg information correctly i can say for sur that i will never receive a single penny from them so stay away guys and don’t fall for their response and fake review plz am saying this for your own good

and if you did already best thing i can tell you is to accept that you will never see that money again