used to use luckywave alot but the last cashback value i got was very minimal considering I deposited and lost 2.5 k in a week ..I think it was like £40 !! that was the main reason why I stopped using... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Lots of choice in games can't play all of them because they don't work in this country and also get kicked out of games through bad connections. Customer Support is good very helpful so overall a fun... See more
Company replied
LuckyWave offers great specialty games besides slots. Perfect for a fun break with simple gameplay
Company replied
They have all my favorite slots and so many more I've discovered. I love just trying new games. Definitely the best place for me
Company replied
Company details
Written by the company
Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350
Contact info
Netherlands
- luckywave.com
3.5
Average
712 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to navigate and play
Easy to navigate and play, withdrawals processed in timely manners.
November 18, 2025
Unprompted review
Reply from LuckyWave
Hello JG,
We appreciate that you highlighted the convenience and speed of our payouts. These are the foundations on which our work is built, and we are very pleased that you noticed this. Thank you for choosing us!
Best regards,
LuckyWave Casino
They took my money and promised to give…
They took my money and promised to give it back . Avoid
November 20, 2025
Unprompted review
Reply from LuckyWave
Thank you for your feedback. We’re sorry to hear that this situation left you feeling disappointed. We want to emphasize that we care about our users, and all requests go through a series of checks to prevent issues and ensure user protection. These procedures are designed to safeguard users and maintain proper operation of the platform. We understand how concerning it can be when expectations are not met. We recommend contacting the support team so the situation can be reviewed within the established processes.
I am quite new to the site
I am quite new to the site and I love it already. I deposited £50 and ended up winning over £560 the money was in my account the next day . I haven't had to go through customer services as I habe had no complaints
November 10, 2025
Unprompted review
Reply from LuckyWave
Hello Ann Morgan,
Welcome to our club and thank you for such a bright start! We are especially pleased that your introduction to us has been so successful. We appreciate that the payment process was comfortable for you and hope that your impressions remain exclusively positive.
Sincerely,
LuckyWave Casino
First still moneys
First still moneys
If you put deposit and take front your bank money out -but not show rejection say we give you back but not did
Don’t trust
And if you ask manager email address not give
Don’t play and don’t trust
November 11, 2025
Unprompted review
Reply from LuckyWave
Thank you for sharing your experience. We’re sorry to hear that this situation caused you concern and frustration. We care about our users, and all financial requests go through a series of checks to prevent issues and ensure user protection. These procedures are part of the system designed to maintain security and proper processing. We understand how worrying it can be when expectations around deposits are not met. We kindly recommend contacting the support team so the situation can be reviewed within the established processes.
Good app hdij
November 20, 2025
Unprompted review
Reply from LuckyWave
Hello Cosmin Văcaru,
Thank you for your review! We are very pleased that you like our app. We are constantly working to improve it and hope to continue to delight you.
Best regards,
LuckyWave Casino
This game is great and many bonuses
This game is great and many bonuses
November 19, 2025
Unprompted review
Reply from LuckyWave
Hello Jordan Hind,
It's great to see such enthusiasm! We are delighted that you enjoy the game and appreciate our bonuses. We will continue to strive to delight you with interesting offers.
Kind regards,
LuckyWave Casino
They are true to there word
They are true to there word. They pay out had a few glitches with withdrawals but they do pay out. Waiting for my next withdrawals and it's been accepted. So no problems. You just have to be patient.
November 20, 2025
Unprompted review
Reply from LuckyWave
Hello Carol Smith,
Your words are a great honour for us. Thank you for your loyalty, we always keep our promises. We are constantly working to make the payment process even smoother. Thank you for staying with us!
Best regards,
LuckyWave Casino
I love LuckyWave
I love LuckyWave! The games are really fun, and there's so much variety. I can play slots, table games, and even enjoy some live casino action
November 18, 2025
Reply from LuckyWave
Hi Alaris.Wreystone,
Thank you very much for your sincere support and kind words! It is very important for us to hear that we are able to bring you joy from playing our games. We will continue to strive to justify your trust.
Best regards,
LuckyWave Casino
A wide selection of bonuses and offers
November 19, 2025
Reply from LuckyWave
Hello Crestline,
We are delighted that you appreciate the variety of our bonus programmes! It is important to us that every player can find an offer to their liking. We will continue to delight you with new promotions!
Kind regards,
LuckyWave Casino
They took £25 from my bank account when…
They took £25 from my bank account when I made a deposit last week,and told me that payment had been declined.
Then they reassured me it would be sent back to my bank within 4:days.
It is 5 days later and no sign of the money they owe me.
November 11, 2025
Unprompted review
Reply from LuckyWave
Thank you for sharing your experience. We’re sorry to hear that this situation with your deposit has caused concern. We care about our users, and all requests go through a series of checks to prevent issues and ensure security. These procedures are in place to protect users and ensure correct handling of financial operations. We understand how frustrating it can be when a return takes longer than expected. We kindly recommend contacting the support team so this situation can be reviewed within the established processes.
TOTAL SCAM AVOID AT ALL COST
TOTAL SCAM AVOID AT ALL COSTS….
deposited £500 multi times and and won £1200 and even made one successful withdrawal. Then after winning again £1500 , they suspended my account and have completely ignored me since.
No support, and no payout They let you deposit instantly but block you when you win big.
STAY AWAY from LuckyWave Casino. You’ll lose more than your money you’ll lose your trust.
November 14, 2025
Unprompted review
Reply from LuckyWave
Thank you for sharing your experience. We’re truly sorry to read how upsetting and disappointing this situation has been for you. We care about our users, and all requests go through a series of checks to prevent issues and ensure user protection. These measures are part of the platform’s security framework and are applied to all accounts equally. We understand how frustrating it can feel when access to an account is restricted after a win. We kindly recommend contacting the support team so your situation can be reviewed within the established processes.
Reply from LuckyWave
Hi Scott,
It's great that we spent our time in a way that lifted our spirits! Your emotions are the best indicator that we are moving in the right direction.
Good luck with your games,
Amonbet
To be honest should be even 0!!!
To be honest should be even 0!!!
Support respond back after few days .
Menager respond after few days .
Low communication
Played often here RnG guess ...Gate off olumpus 1000 it's just like rpt there is not exsist ! ( played everyday around 1.5 month !)
Gambling number hidden on site not clarity. Your brother Slotliar also Kassino shows number off gambling..are you have something to hide from the players .
Please stop it the is clarity where there is not .
Last time I send email over closure my account Probably well need to make selfie to do that
Not recomended or recomended if you want to lose all your money .
November 11, 2025
Unprompted review
Reply from LuckyWave
Thank you for taking the time to share such detailed feedback. We understand how frustrating slow communication, unclear information, or disappointing game results can feel. All games on our platform are provided by licensed developers and use certified RNG systems to ensure every outcome is random and independent, while security procedures — including identity checks — exist to protect players and their accounts. Responsible gaming details and compliance steps are part of our transparency standards, designed to keep users safe rather than to hide anything. We’re sorry that your experience left you feeling this way, and your concerns are taken seriously.
LUCKYWAVE CASINO- TOTAL SCAM AVOID AT…
LUCKYWAVE CASINO- TOTAL SCAM AVOID AT ALL COSTS….
deposited via Apple Pay, played fairly, verified my ID, and even made one successful withdrawal. Then after winning again (€16,000), they suspended my account and have completely ignored me since.
No licence, no support, and no payout — just excuses. They let you deposit instantly but block you when you win big.
STAY AWAY from LuckyWave Casino. You’ll lose more than your money — you’ll lose your trust.
November 1, 2025
Unprompted review
Reply from LuckyWave
Thank you for your review. We’re sorry to hear about your experience with your account and withdrawal. Please reach out to our support team directly through the live chat on the official website so that we can carefully review your case and provide a detailed update. We understand how frustrating this situation can be and want to make sure your concerns are properly addressed.
I've been waiting for 5 hours for the…
I've been waiting for 5 hours for the withdrawal, this is a complete nonsense and a waste of time.
October 31, 2025
Unprompted review
Reply from LuckyWave
Thank you for sharing your feedback. Withdrawal times may vary depending on the selected payment method and verification status. Please contact our support team via live chat on the official website so that we can check the current status of your transaction and assist you directly.
Great casino with fast payouts and tons…
Great casino with fast payouts and tons of fun games
August 22, 2025
Unprompted review
Reply from LuckyWave
Dear Kevin Jonas,
Thank you for your high praise! We are proud of our game collection and fast payouts.
Thank you for choosing us,
LuckyWave Casino
Trying new slots here feels satisfying
Trying new slots here feels satisfying. Free spins and smooth interface make it easy to enjoy.
September 27, 2025
Unprompted review
Reply from LuckyWave
Lieber Vanas,
Es freut uns, dass Ihnen unsere Freispiele und die benutzerfreundliche Oberfläche gefallen! Wir werden auch weiterhin coole Features hinzufügen, damit das Entdecken neuer Slots genauso spannend bleibt.
Bleiben Sie in Kontakt!
Viel Spaß beim Spielen,
LuckyWave Casino
Reply from LuckyWave
Lieber Qwentin Vex,
Es ist toll, dass Sie genau diese drei Punkte hervorgehoben haben! Unser Team arbeitet wirklich hart daran, die Benutzeroberfläche benutzerfreundlich zu gestalten und die Geschwindigkeit der Vorgänge zu verbessern. Es freut uns, wenn dies wahrgenommen wird.
Viel Erfolg beim Spielen,
LuckyWave Casino
Guys careful of this ,as they never pay out
Guys careful of this ,as they never pay out, it’s been a week pending and they still asking me to wait, not recommended bet zino better
October 20, 2025
Unprompted review
Reply from LuckyWave
Thank you for sharing your feedback. We’re sorry to hear about the delay with your withdrawal and understand how frustrating this situation can be. Please note that withdrawal requests may sometimes take additional time due to verification or processing requirements. We recommend reaching out to our support team again for clarification regarding your case. We appreciate your feedback and patience.
Don't play here.Scammers zero contact…
Don't play here.Scammers zero contact with VIP manager.About 100 emails sent and no response.They don't want to close the account.It's a waste of money, don't play here
October 14, 2025
Unprompted review
Reply from LuckyWave
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustration regarding communication and account closure. Please note that account-related requests can only be handled by our support team via email for security reasons. We recommend reaching out to them again to ensure your request is properly reviewed. We appreciate your feedback and regret that you had this impression.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.