Love the apple ice. Quality product that I'll now be supporting since they support Telluride Bush.
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See what reviewers are saying
-Seamless transition from dip with 12mg -Consistent nicotine release over time -My office smells better -No teeth staining -Great flavor-a little sweet -Less conspicuous -fewer tobacco relat... See more
Company replied
The gum is OK but ordering and establishing an account can't be done unless you are an addict. They will only allow "subscribers" that auto deliver monthly to set up accounts so you can't see what you... See more
The way your company does business is sneaky and your product is overpriced dog poo. After trying your product, it all went in the trash. Zyn is way better. Unless you like eating chemicals that caus... See more
Company replied
Company details
Information provided by various external sources
Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.
Contact info
Minneapolis, United States
- lucy.co
3.1
Average
203 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Allowed me to quit dipping
Lucy is the only product that truly allowed me to stop dipping, 10+ years after I picked up the habit in high school. Lucy always delivers on time so I never had to worry about running out and the burn eased my cravings instantly.
June 9, 2020
Unprompted review
Good product and shipping
June 8, 2020
Unprompted review
Love it
Wow. Super impressed. Delicious flavor and a better feel than Nicolette which feels a bit dirty. Lucy is clean and strong. I split the gum in half so one piece lasts me through the day. Appreciate the high quality product. Thank you
June 1, 2020
Unprompted review
Reply from Lucy
Hi Dylan, thanks for the 5-star review! We are delighted to hear that our product has met your expectations.
Best nicotine elimination products I have ever used
This product was excellent to allow me to quit smoking and lower or eliminate my dependence on nicotine.
I would recommend this product highly.
May 14, 2020
Unprompted review
Reply from Lucy
Thanks for the 5-star review, Arthur! We are pleased to hear that our products have met your expectations.
Reply from Lucy
Hi there, thank you for sharing your review on our page! We are delighted to hear that you are enjoying our products.
Our website is undergoing some major improvements that will hopefully address any of the issues that you may have experienced. If you have any additional feedback you'd like to share with us, please send an email to help@lucy.co!
Great option!
Highly recommend this product. If you’re looking for a good tobacco alternative this is it. I’ve tried numerous other options before and none have worked for me. All three flavors they have are very good! The shipping was fast and received numerous emails from their customer support giving me tracking information. It’s not outrageously priced, so in the very least, it’s worth a shot.
May 5, 2020
Unprompted review
Reply from Lucy
Hi Chris, we are so happy to hear that our product has met your expectations! Customer satisfaction is our top priority. We take all feedback into consideration as we build our brand. Thank you for sharing your experience on our page!
The cleanest nicotine on the market…
The cleanest nicotine on the market period! I have gone from a pack a day! To only Lucy lozenges! Thanks for saving my health.
May 1, 2020
Unprompted review
Reply from Lucy
Hi Aaron,
Thank you for sharing your journey on our page! Customer satisfaction is our top priority, and we are thrilled to learn that our lozenge has been a valuable tool for you.
Terrible Lozenge
Terrible Lozenge. It's the same Robitusson flavored cherry you can buy at any drug store. Just a jazzed up name and label. I would bet it is the same exact factory, with a different sticker.
May 1, 2020
Unprompted review
Reply from Lucy
Hi Steve,
Thank you for taking the time to write a review on our page. We are so sorry to hear that you weren't satisfied with the product.
If you have recently ordered our product, please email our customer service team at help@lucy.co, so this matter can be resolved. We truly value your feedback!
Quick delivery and great tasting…
Quick delivery and great tasting products. I was able to switch from my 8mg On! nicotine pouches down to the 4mg Lucy gum with no issue.
May 1, 2020
Unprompted review
Reply from Lucy
Wow, that's amazing! Thanks for sharing your experience :)
The 1st step in making a Change
Probably the strongest Gum I have used. Love the flavors, Fruit would be my first choice. Long lasting, I recommend for anyone looking to change your smoking habit
May 1, 2020
Unprompted review
Reply from Lucy
Hi Robert, thank you for the awesome review!
Outstanding Support
Due to a shipping error, my package never got delivered but you guys replaced it with no problem. Thanks for understanding and being awesome. Love the product.
April 30, 2020
Unprompted review
Reply from Lucy
Hi Wyatt, thank you for taking the time to post a review!
Sometimes the occasional shipping error can happen, especially during these unexpected times. Thank you for your patience, and we are so happy to hear that you are enjoying the product!
Helping me quit juuling
Helping me quit juuling
Bought so I could ween off juul. It's been great so far. The taste is good. Side effect of gum is sometimes you get blisters in your mouth - but that's life I guess.
April 30, 2020
Unprompted review
Reply from Lucy
Hello, thank you for sharing a review on our page! We are delighted that our Chew & Park nicotine gum has met your expectations :)
In order to avoid the side effect you are experiencing, it's best to chew slowly and park the product in between your gum and cheek after 10 seconds, to allow the nicotine to absorb. You can repeat this process another 2-3 times, every 5 minutes.
So far so good
I ordered the sampler pack and it was delivered on time. The product packaging was protective and clever. The product itself beat my expectations and will definitely be ordering again.
April 29, 2020
Unprompted review
Reply from Lucy
Allen, we are thrilled that you are loving the product! Thank you for sharing your review with us and the community.
Worse than nicorette
The way your company does business is sneaky and your product is overpriced dog poo. After trying your product, it all went in the trash. Zyn is way better. Unless you like eating chemicals that cause instant heart burn and enjoy getting charged and shipped product after you cancel, please don’t support this version of white collar crime.
April 23, 2020
Unprompted review
Reply from Lucy
Hi Johnny,
Thank you for taking the time to write a review on our page. We are so sorry to hear that your experience was not of the quality you expected. Customer satisfaction is our top priority and Lucy strives to deliver great experiences.
Please email our customer service team at help@lucy.co, so that we can further discuss and resolve this matter. We truly value your feedback!
Thank you,
Lauren
Worth the buy
Overall great 👍
I was very heavy into vaping
Smoked like 3-5 pods daily
This is a way better alternative
April 23, 2020
Unprompted review
Reply from Lucy
Thank you for the positive feedback, Christian. We're thrilled that our products have met your expectations. It means the world to us!
- Lauren
Good service
April 23, 2020
Unprompted review
Reply from Lucy
Hi Ryan, we're so glad to hear it! Thank you :)
great service and prompt delivery.
April 22, 2020
Unprompted review
Reply from Lucy
Hi Gena, thank you for the 5-star review!
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