Lucy Quartermaine ltd Reviews 515

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I bought some Lucy Quartermaine earrings from Ernest Jones in Chester a couple years ago which I love. Unfortunately the post on one of them had become bent and therefore wasn’t fastening correct... See more

Rated 5 out of 5 stars

I popped into a local jewellery shop a few weeks back as I really wanted to buy 3 necklaces in different lengths to make a tier effect. Everything I saw was pretty much standard & nothing sto... See more

Company replied

Rated 5 out of 5 stars

Thrilled with my new crossover drip bangle as I have already purchased the yellow gold & rose gold & now have the silver so I knew that I would be happy as the design is so elegant that I wear it... See more

Company replied

Rated 1 out of 5 stars

Ordered a bracelet online as a special birthday gift. Ordered on Monday and paid £10 for next day delivery. Received an email at 13.44 on Wednesday saying order had been dispatched! I hope the presen... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer
  4. Jewellery Manufacturer

Written by the company

Drop, Splash and Melody– words which are unexpected to hear when speaking of jewellery collections. However, Lucy Quartermaine’s mantra of, ‘life is too short to wear boring jewellery’ is just one example of why she is constantly raising the bar to stand out. Her bold designs have led to her jewellery being instantly recognisable and truly one of a kind. Lucy Quartermaine is an innovative silversmith and designer. She is able to fuse her design ambition alongside working knowledge and practice of an experienced silversmith. As a result, Lucy has created remarkable pieces in all shapes and forms, capturing snap shots of fluid elements in motion. Based in Chester, Lucy also draws inspiration from her own life experiences. A memory with a loved one, or a moment with her children, she is able to recreate these moments with exciting designs that speak her personality as well as make people feel good whilst wearing her jewellery. Above all else, Lucy’s jewellery stands out next to others due to the unique aesthetics of the brand. All of the jewellery is polished to the highest standard which is featured in many windows across the UK drawing attention to new customers every day. These design led pieces are turning heads of British retailers and she is endlessly developing her customer base due to her dedication to customer care, regular fresh designs and the consistent high quality in her jewellery!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

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Rated 5 out of 5 stars

Great service and product

Great service and product. Arrived when it said and packaging was beautiful. The tear drop ring is fabulous, just enough movement, not too much to irritate. Would definitely buy again from this company. It was a "surprise" present I bought for my birthday from my husband😊

May 17, 2021
Rated 5 out of 5 stars

Bought the SPLASH pendent for a…

Bought the SPLASH pendent for a friend's 40 th it arrived very quickly beautifully presented in its black box with a red ribbon 🎀 and gift bag the pendent is very beautiful and iam sure the lady it's for will be delighted with it

May 9, 2021
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Item arrived next day beautifully packaged. I was notified of each stage of the order definitely recommend and will order from again.

May 7, 2021
Rated 5 out of 5 stars

Double Drop Earrings…

I ordered the Double Drop Earrings front and back. They look really stylish and finish off my outfit beautifully. It was really useful to see photos on your website, then you had a better idea what the jewellery would look like when being worn. Excellent service and prompt delivery.

April 15, 2021
Rated 5 out of 5 stars

Beautiful Ring

Smooth process, prompt delivery, great communication and a fabulous piece of jewellery!
Couldn’t ask for anything more, will definitely buy other pieces.

April 14, 2021
Rated 5 out of 5 stars

Exemplary

This is the second time I've ordered from Lucy Quatermaine and on both occasions I've found all aspects of the experience to be exemplary.

April 2, 2021
Rated 2 out of 5 stars

I ordered earrings & bracelet from the…questionable shipping,

I ordered earrings & bracelet from the Spash collection on March 15. I received notice that the order has processed & shipped on March 16. It is now Apri 1 & the package has not left UK. In fact, for the past 10 days the tracking has stayed the same as leaving the UK, but it still has not happened. Seems a little extreme. I don't think I would order anything from UK again.

April 1, 2021
Lucy Quartermaine ltd logo

Reply from Lucy Quartermaine ltd

Hi, I am very sorry for the dealy of your order. I have had a look at the tracking and it looks like it has been delayed due to staff issues here in the UK. This is down to Covid as our mail system is running slower than ever at the moment.
I assure you that this slow delivery is not normal practice and should usually take no more than a week.
I am so sorry for the delay and will do all I can to speed the deliveyr up for you.
Please contact us direct at info@lucyqdesigns.co.uk for any further enquiries.

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