ludiccloset.com Reviews 

Ordered two sweatshirts for over $100 on 3.4. They are gifts so I checked shipping time on their website. It said outside of holiday shipping time, 1 week. After my order was placed I received an email notifying me that this was holiday shipping times and according to their website could take 3 weeks to ship. I couldn't figure out what holiday was in March but, ok. Two weeks later received an email saying we're about to ship your order, hand wash only. Three weeks later got an email that said it's on its way, yay. Only issue is the tracking is just for the shipping label being created. No response from business when I sent an email inquiry or Facebook inquiry. It's now been a month since my order, a week since it supposedly shipped with only the label being created and 3 days since I tried to contact them. Terrible service.

I ordered a single sweatshirt on February 5, 2023 and I asked for a status update on February 13th because my item still hadn’t shipped out yet. In fairness, they advertise shipping between 8-10 business days from ordering, but that processing time is absolutely absurd in reality. I received an email back regurgitating the 8-10 business day waiting period and it was quite rude. If you are going to open a business and provide customer service (and if you’re going to force people to wait almost two full weeks to ship their items) maybe you should at least be pleasant in dealing with those customers. Will never buy from here again, and I still haven’t been emailed a notice of shipment (it’s now February 15th).

I loved this company!! I have ordered matching hoodies for me and my aunt and me and my best friend and then I bought myself and my best friend an extra hoodie each. The hoodies are so soft! I plan to fill my closet with their products. Shipping can take up to 2 months but it’s a small business and SO WORTH THE WAIT!

I ordered a single sweatshirt on December 1, 2021. Their website said it would arrive in time for Christmas and ship in 8-10 days. I received it on January 5, 2022 - more than 3 weeks from the promised date and 11 days after Christmas. They refused to process a return and said they have a no returns policy regardless of their false advertising about being on time for Christmas. I did look at the product when it came. The sweatshirt is one you would buy in a craft store and it very thin. The design on the sweatshirt appears to be a cheap iron on and the placement of the design on the front is not at all similar to the product shown on their website. Save your money and go with someone else. I ordered many items online this year for Christmas - from small business and from big businesses. Many of the items were ordered from these other companies after I ordered from this company. Every single item came when promised except this item from this company. They give small business a bad name.