Luke & Jack Reviews 5

TrustScore 3 out of 5

2.9

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Company details

  1. Sex Toy Store
  2. Lingerie Store
  3. Underwear Store

Information provided by various external sources

Scotland's leading pleasure products retailer


Contact info

2.9

Average

TrustScore 3 out of 5

5 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Needlessly rude

Needlessly rude. I just wanted a particular type of condom. Found what I wanted. Good. Tried to sell me a better value bigger box. Had to spend 20 seconds working out a ' huge' 15% discount before telling me the price. I opted for the original choice and was admonished for wasting his time. I was the only customer in the shop so it wasn't that he was rushed. Just pissy service. Thanks'

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly service

Bought many items from Luke and Jack poppers leather jocks etc
Always friendly and helpful and central to the local sauna so ideally placed for business
Highly recommended

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Very clique

Very clique. Guy behind the counter just sat reading a magazine.
Rather sleazy and an uncomfortable feeling. Found what I was looking for but much much dearer than elsewhere.
Overall feeling, would not recommend it. Very little choice. I don't actually think the shop knows what it is.
Dreadful.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Bought online once and in person many times and always been a good experience. A technical error caused my payment to be taken twice but I was immediately given a refund for the duplicate payment and given 3 free products as an apology. Always been excellent customer service.

September 19, 2020
Unprompted review

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