While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.5

Excellent

TrustScore 4.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and Reliable Service

I was extremely satisfied with the entire process. All commitments were fulfilled reliably, communication was consistently clear and professional, and everything proceeded efficiently and without any complications. A service this dependable and customer‑focused is truly rare. I am thoroughly impressed and can recommend it without reservation.

March 20, 2026
Unprompted review
Lukmebel logo

Reply from Lukmebel

Vielen Dank ❤️

Rated 5 out of 5 stars

Great experience

First of all, we really liked their website as all important information can easily be found and the furniture itself also looks very modern. Then, we also contacted their client service via email and they responded immediately.
So far it was a great experience with them!

October 13, 2025
Unprompted review
Lukmebel logo

Reply from Lukmebel

Vielen Dank ❤️

Rated 1 out of 5 stars

after 2 weeks still no info and the order not sent

I ordered about 2 weeks ago and still nothing, i wrote like 3 times to them. Order is still not sent and they can say when is it possible to be sent.

July 4, 2025
Unprompted review
Lukmebel logo

Reply from Lukmebel

Sehr geehrter Kunde,

Wir möchten erklären, dass wir Lieferungen im vereinbarten Zeitraum durchführen und Sie zwei Tage vor der geplanten Zustellung durch unseren Transport per SMS informiert werden.

Sollten Verzögerungen oder Probleme auftreten, versuchen wir diese stets umgehend zu lösen, um eine fristgerechte und zufriedenstellende Lieferung zu gewährleisten.

Rated 5 out of 5 stars

Very good!

I am very happy with my first order at Lukmebel.de. The table arrived well packed, and exactly on the promised date 👌
The table is really good quality and it looks great!! The customer service was very helpful and answered quickly. I definitely recommend this store and I will order from them again in the future.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Website und Costumer Service

The website is really good and clearly structured. In addition, I received a quick e-mail for each of my questions. I'm looking forward to my order

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Super!

The sofa is beautiful! Exactly as in the photo. Assembly is quick. Delivery was made on time and in less than 15 days.
I would buy again. Great experience!

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

I had multiple problems with the…

I had multiple problems with the company after ordering a bett. Almost all parts had issues and was not.possible to assemble the bed. I got the money back from paypay with a lot of effort after a long time

September 12, 2024
Unprompted review
Lukmebel logo

Reply from Lukmebel

Sehr geehrter Kunde,

wir möchten gerne klarstellen, dass jedem Kunden eine kostenlose Reklamation zusteht, die wir stets sorgfältig und so schnell wie möglich bearbeiten. Wir setzen alles daran, dass meldete Probleme effizient und zu Ihrer Zufriedenheit gelöst werden. Gleichzeitig verstehen wir, dass jede Unannehmlichkeit ärgerlich ist, und bemühen uns, solche Situationen bestmöglich zu vermeiden.

Show reviews in all languages. (130 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look