Luluwags Reviews 36

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Shipped really quickly and the quality of the item is amazing. I’m also delighted with the functionality of the lead I purchased, having so many options is great.

Rated 5 out of 5 stars

The product is super cute with vibrant colours which has really helped with puppy training, really strong quality too. Customer service was very quick & efficient - would definitely order again!

Rated 4 out of 5 stars

The lead looks good. Perhaps not the softest on the hands/ as easy to grip as I would like when trying to control my dog who gets very excited around other dogs. It also seems quite heavy and when usi... See more

Company replied

Rated 5 out of 5 stars

Beautiful collar. My little dog is nervous and despite the lead stating this people still seem to lunge at him to fuss him without asking!! So I ordered this gorgeous collar in bright colours just to... See more

Company details

  1. Pet Store

Written by the company

Our business, offers a unique solution to a common problem: helping dog owners communicate their dog's needs to others. Our leash messages , clearly indicating whether your dog is approachable or needs space. This simple yet effective solution helps prevent potential accidents or conflicts between dogs and people, improving the safety and well-being of both. By promoting education and awareness about proper dog/human behavior, we aim to create a safer and more harmonious community for both dogs and humans.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

I had ordered give me space harness for…

I had ordered give me space harness for my dog but recieved a completly different one however after contacting luluwags they send a replacement within 2 days of contacting them i was impressed with the quickness of the progress my only wee gripe is the invoice inside has no info where to return the product if you need to

May 15, 2026
Rated 5 out of 5 stars

Beautiful collar.

Beautiful collar.
My little dog is nervous and despite the lead stating this people still seem to lunge at him to fuss him without asking!! So I ordered this gorgeous collar in bright colours just to reinforce the message.

April 8, 2026
Rated 5 out of 5 stars

Great quality, multi function,love it

I bought the" im training,give me space " multiuse lead for my nervous cavapoo who occasionally has issue with certain situations, to try and give some slack with disapproving l9oks.i love the colours and quality,and it's ease of use as a disabled owner is fantastic.h8ghly recommend

April 20, 2026
Rated 5 out of 5 stars

I recently got the 'best dog in the…

I recently got the 'best dog in the world' harness and both Bob and I love it. I use it on runs and its great to have a multifunctional leash. Material feels sturdy and premium and Bob looks great in it. happy customer :)

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product, outstanding customer service

We love the design of the leads, clearly so do others as they were out of stock. Communication was great around this with an email notification of when they were back in stock.

The lead and harness are brilliant, fit our Maltese perfectly. Love the different combinations you can do with the lead and the handle itself is sturdy but really soft.

Customer service has been outstanding, Flor is incredibly communicative via Web chat and email. Had a problem with a high delivery charge that was supposed to be free and Flor corrected the website for us within an hour. Highly recommend

July 22, 2024
Unprompted review
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Reply from Luluwags

Hi J!

Thank you so much for your kind words! 😊 I'm thrilled to hear you love the design of the leads, and I'm really sorry they were out of stock when you first tried to get one! I appreciate your patience, and I’m glad the email notification system helped. It’s wonderful to hear that the lead and harness fit your beautiful Maltese perfectly, and that you’re enjoying the different ways you can use the lead.

I’m always here if you need anything—feel free to reach out anytime! I’d love to hear how your pup is doing with their new gear 🐾.

Warmly,
Flor & Lu🐕

Rated 5 out of 5 stars

Beautiful Leads Great for Training

Beautiful leads which are great for training! I love double ended leads anyway, as a dog trainer, I find they are the best one to use for training. These designs are great, especially when I work with a lot of reactive dogs, and people will either come up or let them come up to the dog I am working with. Hoping this keeps deterring people and them letting their dogs come up without asking! Thank you :)
Sabrina at Floppy Ear Club Dog Training

July 15, 2024
Unprompted review
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Reply from Luluwags

Hi Sabrina,

Thank you so much! 🐕 I’m beyond happy that you find the double-ended leads useful for your training sessions—From my own experience, I found it crucial for walking Lu and having to change levels of control in the city in the same walk.
It means a lot to hear from someone with your expertise, and I’m thrilled that the design is helping deter people from approaching when they shouldn’t.

If you ever need anything or have more feedback from your training experiences, I’d love to hear it. Keep me posted on how your sessions are going! 🐾

Best,
Flor & Lu🐾

Rated 5 out of 5 stars

Unique and beautiful products

Arrived quickly, beautiful high quality and perfect message!

I spent a lot of time looking for the right message and couldn't find anything that matched the beautiful colour ways and cute but assertive messages that the leads use. So Happy with the final product and its perfect for my needs. :)

So happy with my purchase, so thank you Lulu Wags! :)

July 10, 2024
Unprompted review
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Reply from Luluwags

Hi Emil,

Thank you! 💖 I’m so happy to hear that you love the color and message combination on your new lead. I put a lot of thought into those messages (And my customers helped develop the latest ones!), so it’s wonderful to know that it’s the perfect match for you and your pup!

If you ever need anything, or if your lead sparks more compliments, feel free to reach out! I’d love to know how your pup is enjoying it 🐶.

All the best,
Flor & Lu🐶

Rated 4 out of 5 stars

Great leash

Great leash! As a small dog owner, I find it very frustrating when people try to pet my pup without my consent. I purchased the “I’m training, give me space” leash and I hope they will finally understand!
There were some issues with my order and Flor solved them. She was also very nice.

July 1, 2024
Unprompted review
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Reply from Luluwags

Hi -R!

Thank you so much for your review! I totally understand how frustrating it can be when people approach your dog without asking. The “I’m training, give me space” leash will help get the message across! 💬

I’m also glad I could help sort out the order issues for you 😊. If there’s anything else I can do, don’t hesitate to reach out. I’d love to hear how your pup is doing with the new leash! 🐕

Take care,
Flor & Lu

Rated 5 out of 5 stars

great communication from the team when…

great communication from the team when deciding what lead was best for me. I love the length options and ease of use. Will purchase again if needed

April 1, 2024
Unprompted review
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Reply from Luluwags

Thank you so much for your lovely review! 💕 I’m so glad the communication helped you decide on the right lead, and that you’re enjoying the length options and ease of use. If you ever need anything else, I’m just a message away!

I’d love to know how your pup is enjoying their lead out and about! 🐾

Best wishes,
Flor & Lu🐕

Rated 5 out of 5 stars

Good experience using our lead out and about

We've tried out our new leash a couple of times now and have really enjoyed it. The leash is very high quality and the design is versatile, it's great to be able to adjust the length. We started using it in crowded environments with lots of people around and already found that people notice the message and take a moment before approaching us, which is exactly what we want. Also, really friendly customer service and good experience overall. :)

April 1, 2024
Unprompted review
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Reply from Luluwags

Hi Sebastian,

Thank you so much for the feedback! 😊 I’m so happy to hear that the leash has been working well in crowded spaces and that people are noticing the message before approaching—that’s exactly what I designed it for! Lovely that you share your experience. I’m also really glad you had a good experience with customer service.

If you ever have any questions or need anything, feel free to reach out anytime. I’d love to hear how your adventures with your pup are going! 🐶

Best,
Flor & Lu

Rated 5 out of 5 stars

Lovely product, highly recommen!!

Lovely product, it looks so good on my little boy Toby! I especially love the adjustable lead clips.

April 1, 2024
Unprompted review
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Reply from Luluwags

Hi Nicole,

Thank you so much! 🥰 I’m thrilled to hear that Toby looks great with his new lead and that you love the adjustable clips. If there’s anything else you need or want to share, I’m always here to chat!

Give Toby a belly rub from me and Lu! 🐾

Warm regards,
Flor & Lu

Rated 5 out of 5 stars

Beautifully made lead and molly gets…

Beautifully made lead and molly gets lots of compliments!
Communication with Flor was excellent and her customer service is first class.

April 1, 2024
Unprompted review
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Reply from Luluwags

Hi Kirsty,

Thank you for your lovely review! 🐾 I’m so happy to hear that Molly is getting compliments with her new lead—it sounds like she’s loving it too! 😊 I really appreciate your kind words about the customer service as well.

If you ever need anything or have more feedback, I’d love to hear from you. Give Molly a big hug from me and Lu! 🐶

Take care,
Flor & Lu

Rated 5 out of 5 stars

Fabulous lead

Fabulous lead - really great quality and has the added benefit of being very pretty. I'll definitely be recommending this company to my friends that own dogs.

March 14, 2024
Unprompted review
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Reply from Luluwags

Hi Stella,

Thank you so much for your kind review! 🌟 I’m so glad you love the quality and design of the lead—and that you find it pretty too! If your friends ever have any questions or need recommendations, feel free to send them my way.

I’d love to hear how your pup is enjoying their fabulous new gear! 🐕

Best,
Flor & Lu🐕

Rated 5 out of 5 stars

the beginning of greatness

The communication from the company is fantastic. I love the fact they’re actively researching their target audience, making sure the product works in the environment, and making sure that the customer is satisfied with how it fits.

I’m also very impressed with how quickly they resolve any problems.

March 5, 2024
Unprompted review
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Reply from Luluwags

Hi Holly,

Thank you so much! 😊 I really appreciate your kind words and detailed feedback. I love getting dog parents involved in everything I do for the brand - I do it all for our dogs' best interests!, so it’s great to hear that the experience has been positive for you.

If you ever have more feedback or need anything at all, feel free to reach out! I’d love to hear how things are going for you and your pup 🐾.

Warmly,
Flor & Lu🐕

Rated 5 out of 5 stars

10/10 Customer Service

I am so happy with my order from Luluwags, the quality is outstanding and fits my dog perfectly! Flor was extremely helpful in noticing a mistake I made with sizing for a leash in my order and went out of her way to clarify this with me via email which is something I greatly appreciated and took note of. Attention to detail in this way is very rare from most companies so this made a lasting impression on me! Thank you so much for my order I will be back again in the future. :)

January 31, 2024
Unprompted review
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Reply from Luluwags

Thrilled to know it's a perfect fit for your dog and you're pleased with the quality and our service! Your feedback helped us improve our website's leash size descriptions for easier selection. Thank you so much!

Rated 4 out of 5 stars

Looks good, not as light and soft as I would like

The lead looks good. Perhaps not the softest on the hands/ as easy to grip as I would like when trying to control my dog who gets very excited around other dogs. It also seems quite heavy and when using the front and back clip it feels a bit clunky because of this.

March 7, 2024
Unprompted review
Luluwags logo

Reply from Luluwags

Hi Charlie! 👋 Thank you for taking the time to review our leash. We're glad to hear that you find it visually appealing and that you are happy with your purchase.

It's important to us that our customers have the best possible experience with our products, and we stand by the high-quality materials and design that go into each leash, ensuring they are both safe and soft for comfortable handling.

I'm happy to have had the opportunity to offer you options to enhance your experience even further. Reach out if you ever need any further support. ❤️ Kind Regards, Flor.

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