Lume Deodorant Reviews 570

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were let down by their experience overall. Many customers found the products ineffective, noting that they did not control odor as advertised and often failed to last for the promised duration, sometimes only hours. People frequently reported issues with product quality, including unpleasant scents, chemical smells, and products that caused rashes, irritation, or burning sensations. The high price point was a common concern, with many feeling that the products were overpriced given their poor performance and the need to reapply frequently. Several users also experienced problems with the product packaging, such as spray nozzles breaking, leaking, or becoming clogged, rendering the product unusable. Conversely, a small portion of people felt satisfied with the customer service, describing it as top-notch, pleasant, and helpful. Some reviewers also found certain products, particularly the cream or solid deodorants, to be effective for odor control and appreciated the aluminum-free formulation, with a few even noting smoother skin after use.

What people talk about most

Product

People report ambiguous experiences with product, with many expressing significant dissatisfaction,... See more

Quality

Clients share negative opinions on quality, with many reviewers expressing disappointment with product... See more

Price

Reviewers express significant dissatisfaction with the price of the product, frequently describing it as very... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing... See more

User experience

Consumers find the user experience to be ambiguous, with many initially liking the product and some reporting... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have to say the customer service is top notch but after supposedly shipping my order twice and not receiving it either timeI was told I would be refunded. All I am told is that there is a problem w... See more

Rated 1 out of 5 stars

I thought the deoderant was wonderful for the first few days. It controlled odor beautifully and smelled alright. That joy quickly turned to horror when, after a few days, my underarm broke out in a... See more

Rated 1 out of 5 stars

The spray deodorant that I paid 15.00 was so difficult to open that I ended up breaking nozzle leaving product useless I will not be purchasing again very disappointed . Even tried to look up on line... See more

Rated 1 out of 5 stars

Again as a consumer falling for over hyped, over priced products; I really wanted to believe this product was going work. I really battled with the cost and whether to take a chance that the beaming,... See more


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer
  4. Cosmetics Store
  5. Toiletries Store

Information provided by various external sources

Lume is an aluminum-free deodorant for women and men that’s baking soda free, paraben free, cruelty free, vegan, and made with naturally-derived ingredients. Safe for sensitive skin. Use on pits, feet, privates, or anywhere else you want to be odor-free.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

570 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I wanted Lume to work

I wanted Lume to work. Bought twice and tried different products.
Bottom line....I smelled awful at the end of a work shift. So embarrassing.
If you like body odor smell...Lume deodorant is for you. Back to regular antiperspirant....and no odor.

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Sucks

You never have to worry about smelling like BO again. Because from now on, after lume use, you will smell like you have vomited all over yourself. It really does work. It smells so bad that you notice no other smells. Fancy talking and fancy commercials can't cover up this bad smell.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

LUME (MANDO) a sham of a mockery of a sham!

Under the LUME umbrella of products, I tried the re-branded, "for Men" product, "Mando"
this product is a total waste of money, is ineffective, and over-hyped by false advertising claims of "Outrageous Efficacy"!
I took the time to reach out to the Mfr., and they replied with lip-service apologies for my experience, going on to explain that I "may not" be using it correctly- offering lengthy instructions.
They then went on to suggest that I purchase Their Brand of Laundry Detergent, to enable the fantastic performance promised by their adverts.
So, so overpriced, so, so under performing, such insulting customer relations.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

I love the lotions

I love the lotions. I can get it everywhere.

But they keep sending me solids.

I do NOT like the bars of soap. I feel like I rinse it all off.
I do NOT like the Smooth Sold. I can’t apply it everywhere smoothly.

December 7, 2024
Unprompted review
Rated 1 out of 5 stars

The amount of spam......

The amount of spam I get from this dreadful company absolutely guarantees I would never buy any of its product. And I am unable to unsubscribe. Shocking behaviour from clearly dreadful people.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE this product

I LOVE this product. Always works great. I have only tried a older version that doesn't smell great but it disappears and works great for 72hrs!!

November 2, 2024
Unprompted review
Rated 1 out of 5 stars

I am very upset with my purchase from…

I am very upset with my purchase from lume. I wanted to return my unopened deodorants and they will not allow because I am from Canada. I reviewed their products on the YUKA app and they score POOR 47/100 . I paid $5 usd for a "surprise" . That it was, a measly 1.5 oz sample was sent. Humph!! That's $7.50 cad . They will not refund me.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

I bought the Lume spray and I was…

I bought the Lume spray and I was really looking forward to trying it since I’ve tried the stick deo and the cream. Unfortunately I got a DUD the sprayer doesn’t work and even though there is plenty of stuff in the bottle I can’t get it out to use. Very disappointing

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Seems like only the haters come here so…

Seems like only the haters come here so I’m wondering how many of these are even legit. I’ve used Lume for two years now and it’s DEODORANT for people who don’t want to use aluminum salts that are proven to enhance your risk of dementia and Alzheimer’s..it is NOT antiperspirant. Also, it takes TIME for your body to adjust to not using antiperspirant if you’ve used it for most of your adult life. My husband uses it too now and we both love it. He’s a first responder and it even works amazingly on him. I love the soft powder and clean tangerine..they changed their scent formula and they smell so good now!

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

Please Don't Support Lume!

Lume has over 2,000 ads, according to Google. I tried the product. I became very ill. I see daily ads for Lume and the deranged woman promoting these products.
I see several dozen ads daily for Lume on YouTube alone. I have requested many times to block these ads on YouTube. The ads are still there.
The woman who appears in these ads appears to be deranged. Her eyes, her body movements, and rapid speech are disturbing. Her verbal descriptions are disgusting. She seems very desperate.
My complaint is against Lume AND YouTube. It's funny that I cannot find
a place on the Lume website to leave
a review but there are reviews on the
website. A place to leave reviews on Lume should be available. Maybe I just don't know where to find that place. Maybe Mrs. Lume is afraid of negative reviews.

October 7, 2024
Unprompted review
Rated 4 out of 5 stars

Not sure if I just stink less than most…

Not sure if I just stink less than most people, but I love this product. The powder scent is amazing and it works for me. I’ve never tried the 72 hour test, because I’m one of those people that actually takes a shower every day, but for the 24 hour window that I have it on between the showers, it works wonderfully. Some of the other scents aren’t as appealing as the powder scent I will admit. Four stars instead of five because it’s too expensive.

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

This product does NOT live up to all…

This product does NOT live up to all the hype. I bought the Lavender sage scented one. It smells like BO right from the get-go. I figured since I bought it I would try it. It smelled like I was applying BO to my armpits! After a short time I did the sniff test and got BO with hints of lavender. What a scam!! Commercials are just that-HYPE and more HYPE!!!!!!

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

It stinks

It stinks! I bought a set of the tangerine scent. Does it work? I don’t know because the products stink so bad that I would never put them on my body. The tangerine smells like rotten kooter. I’m not kidding guys - I bought the deodorant, the cream, the soap, the wipes and it all smells so bad. My husband was even more grossed out by the smell than I was. It smells nothing like orange - it just had this weird, chemical, sour vomit stench. I’m in Canada so they don’t allow returns. Straight into the trash it went. Bought the starter pack - it was $60. Yet another Facebook/instagram garbage product. The only thing good about Lume is the advertising. Oh - and don’t buy the mystery gift for $5 ….. it’s just an unscented bar of soap. Who wants unscented soap? No one, that’s why they are trying to sell it as a “gift” cause no one buys it. Total waste of money

September 17, 2024
Unprompted review
Rated 1 out of 5 stars

What a disappointment

I bought the sage and found out it does not work except for the first 2 hours. I never smelled underarm odor with anything I used in the past 30 years. Since I saw all the commercials I thought I try it out. What a disappointment and it cost a lot. Back to reliable good ole right guard for me.

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

72 hrs?

72 hrs?? More like 72 minutes. I gave this product a real chance…used for a few weeks with none of the claimed results. Reached out to customer service and they replied by sending me instructions on how to put on deodorant…insulting! The deodorant stick & cream do nothing at all and the unscented version smells like weird plastic. The body wipes stung in my sensitive areas. So expensive for no results…I think it made me smell worse. Worst purchase ever!

September 12, 2024
Unprompted review

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