Dear Anna, Thank you for your kind message. Your clear explanation of the commercial usage rights was very helpful. I’d be happy to share my experience in a review and mention your name. Best r... See more
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I have seen a huge improvement when it comes to creating character consistency on Lumeflow which is why I bumped it up to 3 stars for now. I keep getting this error Something went wrong. Please... See more
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Huge thanks to Ivy! She was incredibly kind and helped me throughout my issue regarding account deletion and my subscription. Such a quick and helpful response is rare to see. I truly appreciate her... See more
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I have tried many platofrms, I like Lumeflow.ai and i am continuing with them for the reason of thier great support, real people answer me and explain to me in details until i undertand. many thanks... See more
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Company details
Written by the company
LumeFlow AI gives creators access to the market’s most advanced AI video model API, plus a wide range of popular models including Seedance, Kling, Veo, and Nano Banana. Easily turn ideas into high-quality videos, share your creations, and unlock monetization opportunities.
Contact info
Unit 720, 7/F Star House 3 Salisbury Road Tsim Sha Tsui HK, Hong Kong
- support@lumeflow.ai
- lumeflow.ai
4.4
Excellent
63 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I have seen a huge improvement when it…
I have seen a huge improvement when it comes to creating character consistency on Lumeflow which is why I bumped it up to 3 stars for now.
I keep getting this error Something went wrong. Please try again later, with my credit depleting for a failed output. Lumeflow you should be able to easily credit people back for failed output
Create a section in your app where users can submit new features and the community can vote. We need a feature similar to Magnific spaces, and also where we can easily just point on an object in an image and make precision edit, like change the colour, amongst other things. Lume flow give higgsfield a run for their money
May 9, 2026
Unprompted review
Reply from Lumeflow AI
Dear Sommadina,
We sincerely apologize for the experience you had.
This is certainly not the level of service we strive to provide, and we completely understand your frustration.
Lumeflow automatically returns coins for failed videos.
Please reach out to us directly at support@lumeflow.ai with your order details, and our team will prioritize resolving this for you immediately.
LumeFlow Support Team
Reply from Lumeflow AI
Dear Customer,
Thank you so much for your wonderful review!
Your kind words truly motivate our team.
If you need any other help, please let us know.
LumeFlow Support Team
lowkey amazing generation
May 6, 2026
Unprompted review
Reply from Lumeflow AI
Dear Austion,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
Lumen is incredible!
Lumen is incredible!
Even in my first use, the experience was awesome, easy to navigate and learn.
May 6, 2026
Unprompted review
Reply from Lumeflow AI
Dear Customer,
We're so glad to hear you had a great experience.
Thank you for recommending us — your support means the world to our team.
We're here whenever you need us!
LumeFlow Support Team
the ui soo smooth,user friendly,a lot…
the ui soo smooth,user friendly,a lot of disc offer for upgrade package
May 5, 2026
Unprompted review
Reply from Lumeflow AI
Dear Dark,
Thank you so much for your wonderful review!
We're delighted that our support team provided you with excellent service. Your kind words truly motivate our team.
We appreciate your support and look forward to serving you again!
LumeFlow Support Team
Amazing tool good
May 3, 2026
Unprompted review
Reply from Lumeflow AI
Dear Direk,
Thank you for the amazing feedback!
We truly appreciate you taking the time to share your experience — reviews like yours inspire us every day.
Don't hesitate to reach out if you ever need help again!
LumeFlow Support Team
Great app and gave me get a better…
Great app and gave me get a better experience
May 2, 2026
Unprompted review
Reply from Lumeflow AI
Dear Customer,
We're so glad to hear you had a great experience.
Thank you for recommending us — your support means the world to our team.
We're here whenever you need us!
LumeFlow Support Team
good quality
March 31, 2026
Unprompted review
Reply from Lumeflow AI
Dear Tarek,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
The best ai tool
April 27, 2026
Unprompted review
Reply from Lumeflow AI
Dear Jonathan,
Thank you for the amazing feedback! 😊
We truly appreciate you taking the time to share your experience — reviews like yours inspire us every day.
Don't hesitate to reach out if you ever need help again!
LumeFlow Support Team
Great stuff
April 25, 2026
Unprompted review
Reply from Lumeflow AI
Dear Customer,
Thank you very much for your feedback.
We are always here to help if you have any issues.
LumeFlow Support Team
Lume flow is best for creating epic…
Lume flow is best for creating epic movie scenes and video game content
April 22, 2026
Unprompted review
Reply from Lumeflow AI
Dear Orlando,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
Reply from Lumeflow AI
Dear Josh,
We're so glad to hear you had a great experience.
We will be especially happy to receive such positive feedback. Thank you for recommending us — your support means the world to our team.
We're here whenever you need us!
LumeFlow Support Team
great it is good
April 2, 2026
Unprompted review
Reply from Lumeflow AI
Dear Евгений ,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our product has met your expectations.
We appreciate your trust in LumeFlow and look forward to serving you again. Should you require any assistance in the future, please do not hesitate to contact our support team at any time.
Sincerely,
LumeFlow Customer Service Team
Worked well no flaws
April 17, 2026
Unprompted review
Reply from Lumeflow AI
Dear Customer,
We sincerely appreciate your kind review and are pleased to learn that you had a satisfactory experience with LumeFlow.
We remain committed to providing you with reliable and efficient service going forward.
Best regards,
LumeFlow Support Team
Best AI image to video
Best AI image to video, fast and reliable,you can get very creative with it, without limits.
April 17, 2026
Unprompted review
Reply from Lumeflow AI
Dear Rares,
Thank you for your excellent review and for recommending LumeFlow to others. It is a privilege to receive such positive feedback from our customers. We are committed to maintaining the standards of quality that have earned your confidence.
Please feel free to reach out should you have any questions or require further assistance. We are always happy to help.
Yours faithfully,
The LumeFlow Team
Unusable standard seedance model forces people to spend extra on vip
Updated review 9/23/26. Upgraded my review from 1 to 3 stars. Lumeflow does a good job of keeping up with updates. The biggest issue i have with lumeflow is the pricing is too expensive compared to some platforms i used and the quality of seedance generations are hit or miss. If they can improve the accuracy and pricing then i will revisit my review. I did upgrade my review to reflect that i do see the effort they are putting in with keeping up with new models.
Old Review: Unusable standard seedance model. Will result in hours only to fail. This forces someone to spend more credits for a new vip version they made.
The vip version has been bad the last week compared to what it used to look like in the past and the cost is 4 times the prices of the standard model that doesn't work and that's why it's shady. They will explain it as high in demand but that is nonsense to wait hours. Other platforms generate at least within an hour not half a day.
This is just a way to hustle people and push them towards the vip version which just generates at the speed that the standard used to generate until they came up with that vip. I dislike this because it's dishonest and it didn't exist when many people first got the plan.
April 13, 2026
Unprompted review
Reply from Lumeflow AI
Dear Tony ,
We sincerely apologize that your experience did not meet your expectations. This is not the standard we strive for at LumeFlow, and we take your feedback very seriously.
We want to make this right for you. Please contact our support team directly with your order details, and we will prioritize your case to ensure a satisfactory resolution.
We look forward to hearing from you and resolving this matter promptly.
Best regards,
LumeFlow Team
Worth to try.
April 16, 2026
Unprompted review
Reply from Lumeflow AI
Dear Armansyah,
Thank you for your review.
Don't hesitate to contact us if you have any questions or concerns.
LumeFlow Support Team
Lumeflow AI review
Lumeflow AI is very easy to use with videos that exceed my expectations
April 15, 2026
Unprompted review
Reply from Lumeflow AI
Dear Marvin,
Thank you very much for your feedback.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
easy to use and impressive high uality models
they platform is easy to use and understand and the number of models are impressive
April 15, 2026
Unprompted review
Reply from Lumeflow AI
Dear Customer,
Thank you very much for your feedback.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
The Site Has A Lot Of Tools To Use And…
The Site Has A Lot Of Tools To Use And It's Pretty Awesome.
April 15, 2026
Unprompted review
Reply from Lumeflow AI
Dear Sherri,
Thank you very much for your comment.
Don't hesitate to contact us if you have any questions or concerns.
LumeFlow Support Team
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