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See what reviewers are saying

Rated 4 out of 5 stars

Fast delivery. No online manual. DMX channels list included. Works fine on DMX. Sound sensitivity is not ajustable. Ordered 4 LUMERI ECO-PAR18.1. It's cheap so don't expect professional quality. Works... See more

Rated 5 out of 5 stars

high quality of led lights for very good prices. and a huge plus point for their customer service, my package got lost by the carrier, but they solved it within a day. easily accessible and ve... See more

Rated 4 out of 5 stars

I have ordered 2 7x10 par lights for 35 euros. its great for the price and what i expected. although the dmx cables i ordered with them. they are totally made from plastic but the picture shows one wi... See more

Rated 5 out of 5 stars

Arrived, lamp is bigger than I expected :) I was wondering, how much lux or lumen does the 40 watt ABS40 led bulb give? Is it still useful when hanged 1 meter above the plant? And in what unit d... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Projectors van hoge kwaliteit - rechtstreeks naar de gebruiker! Bestel rechtstreeks bij LUMERI en bespaar veel geld! Bij Lumeri Europa hechten we een groot belang aan het kunnen leveren van geavanceerde AV-oplossingen voor zowel thuis als kantoor tegen...


Contact info

3.9

Great

TrustScore 4 out of 5

331 reviews

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Rated 1 out of 5 stars

NO REFUND!!!!

I ordered a LUMERI iF450 BEAMER and mounting material for the beamer. For personal reasons I had to send both back. I had taped both the box with the mounting material and the box with the beamer together and they only refunded me for the mounting material (14,99 Euro). I have mailed them the Track@Trace and someone in their company MUST sign for the goods receipt, but somehow they 'lost' the box containing the beamer (349 Euro!) and they no longer respond to mails I send them.
DO NOT ORDER ANYTHING HERE!!! THEY ARE SCAMMERS!!!

October 15, 2020
Unprompted review
Lumeri logo

Reply from Lumeri

Hi Henri

I am very sorry to hear, that there has been some issues with the return of your product.

I can see that our customer service have been in contact with you today, regarding the missing projector. They have also arranged a refund on your order. :)

We do apologize for any misunderstanding. We are on the other hand, pleased that a solution was found and a refund was made. :)

If you have any questions regarding the order and the refund. Please dont hesitate to contact our customer service again. We will do our best to help you out.

Best regards
Lumeri.nl

Rated 5 out of 5 stars

highly recommended!

high quality of led lights for very good prices.

and a huge plus point for their customer service, my package got lost by the carrier, but they solved it within a day.

easily accessible and very helpful!

June 26, 2020
Unprompted review
Rated 1 out of 5 stars

Bad service

Bad service, bad marketing, I bought a lamp here and I ask my money back. I lost money cause all the inconvenients. They don't give a f..... If you need a solution.

Francisco

June 19, 2020
Unprompted review
Rated 2 out of 5 stars

Blurry Meh

Blurry. But then again I only paid about 50 euros. You really have to use it in a very very dark room. Wouldn't recommend it for watching movies. Might be ok with an office presentation.

June 1, 2020
Unprompted review
Lumeri logo

Reply from Lumeri

Hello Mina,

I am sorry to read that the beamer did not meet your expectations.

Please notice that we have a wide range of beamers, so we can always find one which fits your needs.

If you need support then please contact us at service@lumeri.be.

Finally we offer 30 days full return right, so if you are not satesfied with your order, then you can always ship it back to us. Please just follow this link: https://www.lumeri.nl/rma

Best regards

Rasmus Andersen

Rated 5 out of 5 stars

Great beamer

Great beamer, great value & great service. I can recommend Lumeri to everyone!

May 28, 2020
Unprompted review
Rated 3 out of 5 stars

Cheap and Blunt but Still OK

I was looking for cheap and blunt as I planned on using it for general layout and it does that job fine, so personally I'm happy with the product in terms of what I paid and what I got. I would not use the projector for a presentation or to watch a movie - the image is not sharp and it has these weird tetris like pixels each encased in a tiny square, so the image looks like an 80s video game. Also, unless it is hooked up to a laptop (not sd cards/memory sticks) a menu shows up at the bottom of the projected image that cuts the image off which makes using it clunky.

May 23, 2020
Unprompted review
Lumeri logo

Reply from Lumeri

Hi Tarzan

I am pleased to hear, that you overall are happy with your product.

If you have issues like the missing image in the bottom, please dont hesitate to contact our customer service on service@lumeri.nl.
Our customer service will be ready to assist you and solve the problem.

The same goes for your description on the tetris-like pixel. Please feel free to send our customer service a picture showing the problem. :)

We look forward to hear from you. :)

Best regards
Henning
Lumeri.nl

---

Hallo Tarzan

Ik ben blij te horen dat u over het algemeen tevreden bent met uw product.

Mocht je problemen hebben zoals de ontbrekende afbeelding onderaan, neem dan gerust contact op met onze klantenservice via service@lumeri.nl.
Onze klantenservice staat klaar om u te helpen en het probleem op te lossen.

Hetzelfde geldt voor uw beschrijving op de tetris-achtige pixel. Aarzel niet om onze klantenservice een foto te sturen waarop het probleem te zien is. :)

We horen graag van je. :)

Vriendelijke groeten
Henning
Lumeri.nl

Rated 1 out of 5 stars

Scam

1-2days of shipping to NL they say...i am waiting 5th day and no package...i didnt even get email with confirmations of sending a package or any delivery...no real answer from lumeri email contact...how should i feel?like f-c-k-i-n-g i got scamed!!! cmon lumeri..where is my light?

May 9, 2020
Unprompted review
Lumeri logo

Reply from Lumeri

Hello Adamiktom,

I am sorry read thad you have not heard anything from us, normally we send out shipping email and confirmation email.

I can see that our support team has contacted you by email and provided you with the tracking nr. of your parcel. I therefore hope that ecerything is in order.

Best regards

Rasmus Andersen
Lumeri.nl

Rated 4 out of 5 stars

Very good projector

Very good projector. I can connect it to chrome-cast and mirror my mobile. The picture can be seen well and clear in dark room. You lose the clearance with the increase of light in the room. I think you need to have double of 2800 lumen to have it works reasonably with some light in the room. The size is perfect to me. It has good built-in audio system,
Operation noise: You feel, it was noisy when you turn it off, while it is on, you do not feel the noise although it is there.
Comparing the quality and the price, it is an excellent deal.

May 1, 2020
Unprompted review
Rated 2 out of 5 stars

LUMERI iX380 BEAMER voldoet niet…

LUMERI iX380 BEAMER voldoet niet volgens de beschrijving.
Geen scherp beeld aan de randen, geprojecteerde tekst zijn niet scherp aan de randen.

Terugzenden??
"hassle-free returns" mean a buyer can return an item with absolutely no explanation/genuine reason nor consequences within the given time period? Yes. Not only that but the buyer can claim the item is "not as described" and they will automatically get free return shipping that the seller gets to pay for.
"hassle-free returns" mean a buyer can return an item with absolutely no explanation/genuine reason nor consequences within the given time period? Yes. Not only that but the buyer can claim the item is "not as described" and they will automatically get free return shipping that the seller gets to pay for.

Verzendkosten zijn voor eigen rekening en worden niet terug betaald door LUMERI. Geen goede deal te bekomen voor terugbetaling verzendkosten 65,60€.
Niet echt een aanrader dus.

Mvg,

September 17, 2019
Unprompted review
Lumeri logo

Reply from Lumeri

Hi Serge

I am sorry to hear, that you have had issues with your projector.

We have contacted you to find out what could be wrong with your projector, and why you aren't getting any sharpness in the edges.
If there is defective we have contacted you, to offer you a return label, so that we can get the projector back to check for errors.

Many companies offer a return label together with the order. What many dont know, is that the shipment costs of using the label, is withdrawn from the total cost.
We do on the other hand not include a return label. That way you are able to choose whatever shipment company you would like to use. This can in some occasions actually be cheaper.

We're very sorry that you do not see our policy as a hassle-free return. We constanly work on improving our return policy, so that our customers will end up with a good feeling, even though a product is returned to us.

Best regards
Henning
Lumeri.nl

---

Hallo Serge

Het spijt me te horen dat u problemen hebt gehad met uw projector.

We hebben contact met u opgenomen om erachter te komen wat er mis kan zijn met uw projector en waarom u geen scherpe randen krijgt.
Als er een defect is, hebben we contact met u opgenomen om u een retouretiket aan te bieden, zodat we de projector terug kunnen krijgen om te controleren op fouten.

Veel bedrijven bieden een retouretiket aan bij de bestelling. Wat velen niet weten, is dat de verzendkosten van het gebruik van het label van de totale kosten worden afgetrokken.
We nemen daarentegen geen retourlabel op. Op die manier kunt u kiezen welk verzendbedrijf u wilt gebruiken. Dit kan in sommige gevallen zelfs goedkoper zijn.

Het spijt ons zeer dat u ons beleid niet als een probleemloze terugkeer ziet. We werken constant aan het verbeteren van ons retourbeleid, zodat onze klanten een goed gevoel krijgen, ook al wordt een product naar ons teruggestuurd.

Beste wensen
Henning
Lumeri.nl

Rated 1 out of 5 stars

Just plain bad.

My order never came in and the customer service does not respond te emails. I feel like i got scammed.

August 19, 2019
Unprompted review
Lumeri logo

Reply from Lumeri

Hi Wouter

I am very sorry to see that you haven't received your package yet.

I understand that you have been in contact with our customer service, who is trying to locate your package. Based on your order, it looks like that the postal service have tried to deliver the package to you two times but without luck.

I do apologize for your experience. Our customer service will keep the contact with you, and make sure the package is delivered.

Best regards
Henning
LUMERI.nl

---

Hallo Wouter

Het spijt me zeer dat u uw pakket nog niet heeft ontvangen.

Ik begrijp dat u contact hebt gehad met onze klantenservice, die uw pakket probeert te vinden. Op basis van uw bestelling lijkt het erop dat de post het pakket twee keer zonder geluk heeft geprobeerd af te leveren.

Mijn excuses voor uw ervaring. Onze klantenservice houdt contact met u en zorgt ervoor dat het pakket wordt afgeleverd.

Vriendelijke groeten
Henning
LUMERI.nl

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