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Company details
Written by the company
Lumia Paw is a Canadian-owned online store specializing in premium pet essentials for dogs and cats. Based in British Columbia, we carefully curate a hand-picked selection of high-quality gear, accessories, and supplements that we believe in and would use with our own pets. We are a small team that focuses on quality over quantity. Every product is reviewed for safety, durability, and real-world usefulness before being added to our catalog. We work with trusted suppliers and maintain strict standards so you can shop with confidence. We proudly serve pet parents across the United States with fast, tracked shipping and a straightforward 30-day money-back guarantee. Whether you're looking for everyday essentials like slow feeders, cooling mats, and leashes, or targeted support like probiotics and herbal supplements, our goal is to offer practical, well-made products without unnecessary fluff. Transparency matters to us. We clearly communicate our shipping times, fulfillment locations, and policies so there are no surprises. Our customer support team is available by phone and email, and we aim to respond within one business day. At Lumia Paw, we believe great pet products should be easy to find and easy to trust. We're building our reputation one order at a time by focusing on quality, honesty, and genuine care for the pets and people we serve.
Contact info
2755 Lougheed Hwy. Suite #523, V3B 5Y9, Port Coquitlam, Canada
- 6046524706
- support@lumiapaw.com
- lumiapaw.com
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