It was faster shipping than I expected! The packaging was so good and the items came in perfect condition! I couldn't ask for better service. I did have some trouble tracking my package but that was r... See more
Company replied
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It was faster shipping than I expected! The packaging was so good and the items came in perfect condition! I couldn't ask for better service. I did have some trouble tracking my package but that was r... See more
Company replied
I’d just like to give LumiBeauty a 5/5 stars (I’d give a 10 if I could). Their shipping was fast, they have quick responding customer service and the best of all THEIR PRODUCTS ARE SEALED!!! Finding o... See more
Company replied
I’m extremely disappointed with the ponytail. In the photo it looks about four times the volume of the product I received… I have a lot of hair so it looks ridiculous. The texture is not kinky at... See more
Company replied
This is my second time ordering from Lumi Beauty as they seem to be the only online store that stocks the wider range of a Mizani hair care products. The entire process has been seamless with quick de... See more
Company replied
umibeauty est la boutique en ligne dédiée aux soins capillaires et cosmétiques professionnels. Découvrez une sélection de produits innovants, vegan et performants : shampoings, masques réparateurs, lissages brésiliens, soins hydratants et sérums pour tous types de cheveux et de peaux. Notre mission est de révéler votre beauté naturelle grâce à des formules efficaces, respectueuses et adaptées à vos besoins. Lumibeauty, l’expert beauté en ligne.
Rue de Visé 148, 4020, LIEGE, Belgium
Replied to 92% of negative reviews
Typically replies within 1 week
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Quick and easy! And if you have to deal with the customer service, well... you will meet friendliness and efficiency ;)!
Very fast delivery and the products were carefully packaged. Thank you very much!!!
My parcel was delivered to my house.
Lovely courier and good service.
Superb efficiency, rather impressed upon its speedy arrival. Thank you so much 🙇
I ordered from Bulgaria, they were quick and efficient to deliver. Great company.
AMAZING PRODUCT!
Guys, if you are really thinking of buying Ambi Fade cream, DO IT! It definitely does fade your marks. I saw a change in a short period of time. My face is clearing up. Unfortunately, I had other pimples, which meant I also had other blemishes, but other than that, it is completely legit. I would recommend though to only put the cream in the affected area not all over the face. Otherwise, that would lead to bleaching. Use a cotton bud for precision. Oh and I forgot to mention the product got here in Spain in just a week , so not only are they efficient, but fast as well. TOTALLY RECOMMEND! I will definitely buy again from this website. Merci beaucoup, lumibeauty! Ça fait trop de plaisir <3 :)
Great Sevice; with the personal touch, I will continue to buy my creams from these guys.
Cheers
Lumibeauty
I received the goods well packed, safe and whole. It took them a while to come to Croatia, but that's not Lumibeauty's fault - they were stuck on customs for some time and our post then took another week to deliver it home.
Trop cher pot plus petit que la foto faite attention

Reply from lumibeauty
The shipment was so slow and lately delivery.
But its my third day using the products.
The face fade cream is thight but i mixed with some serum and the texture is more light and softy, the body lotion smells so good and gives normal hydratation for sensitive and dry skin.
My skin glows and brightening.

Reply from lumibeauty
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