lumiereequestrian.com Reviews 

313
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products feature exceptionally soft leather, wonderful craftsmanship, and stunning designs that look amazing on horses. People also appreciate the prompt shipping, noting that their orders arrive quickly and are securely packaged for delivery. Though some customers noted sizing challenges, mentioning that certain items run small or require careful attention to the provided measurements. Others occasionally experienced minor issues with specific parts like clips or browbands, or found that extra adjustments were needed for a proper fit. Despite these occasional hurdles, buyers remain very satisfied with the overall quality and helpful support provided by the team.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and buttery soft... See more

Quality

Consumers find quality to be positive and consistently praise the stunning leather and soft materials.... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and efficient shipping times.... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast shipping and excellent product... See more

Customer service

Clients share positive opinions on customer service and appreciate the helpful assistance they receive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional fast service, quick to post orders. The website is easy to navigate. Their products are of high quality yet do not break the bank. I highly recommend purchasing from Lumiere Equestrian. I... See more

Rated 5 out of 5 stars

I have purchased a few items from Lumiere equestrian and I really love their quality. The bridles have a lovely soft leather & fit really well. I adore their bling brow bands that compliment them... See more

Rated 5 out of 5 stars

I have now purchased 2 items from Lumiere—a bridle & a halter. Both are beautifully crafted using high quality leather. Both pieces are proving to be quite durable. I’m completely happy with both item... See more

Rated 5 out of 5 stars

This brand was recommended to my daughter by her coach and another rider. They said the quality was top-notch for a cheaper price point as compared to other brands. We ordered a nosebandless... See more


Company details

  1. Equestrian Store

Written by the company

QUALITY, COMFORT AND PERFORMANCE. Lumiere is home to top quality leatherwear designed for the discerning horse and rider. Our products are handcrafted from premium leather, meticulously designed for comfort and performance. We specialise in anatomic styles that avoid pressure points and allow freedom of movement. This means that all of our bridles feature gel-padded monocrown headpeices that are cut away from the ears, and evenly distribute pressure across the poll. Now with warehouses in Australia & the USA, and stocked in retailers across the globe.


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

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4.9

All reviews

(313)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect experience, every time

I have ordered three full bridles, two brow bands, and three sets of reins in the past year. Every single piece is beautifully made, excellent quality leather and my horses are very comfortable in work! Products are shipped quickly and arrive in perfect condition. I have not needed to return a single thing. I will be a life long customer.

October 14, 2024
Unprompted review
Rated 3 out of 5 stars

Noseband

I ordered a bridle specifically for the noseband. I wanted a thick well padded regular noseband. I then find out that they are switching cranks and they don’t have it in a regular after it was delivered. They are sending me a regular noseband in a different style because they realized that it was their mistake and that I had ordered it before they announced the switch. I am not as happy with the different style because it is not as padded.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely bridle

This bridle is beautifully crafted with soft, high-quality leather that feels consistent throughout. It was ready to use right away, and the reins are comfortable to hold. My picky mare finds it very comfortable, which is a big plus. The delivery was prompt, and it arrived well-packaged. The only thing I’d love to see is the option to swap out the browband since my horse needs a cob-sized bridle but a horse-sized browband. Overall, I’m very happy and will definitely be purchasing more from this company!

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for making such high-quality…

Thank you for making such high-quality bridles. Shipping is fast reliable & packaged well.

I purchased the Ariana snaffle bridle, the fit is perfect, the leather is high quality, noseband is wider, which looks nice on a larger warmblood, incredibly supple padding. I love that the chin pad is long enough for more comfort. I love the snap on browband for easy change.
Patty Linville

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience - awesome Quality and great price!

I bought the „Ariana“ Hanoverian and I couldn’t be more pleased with the Quality! The padding is super soft and leather wasn’t super stiff when it first arrived, making it so much easier to adjust it on the horse. I ended up also buying the „Diva“ double because I was so happy with the „Ariana“.
I ended up having so questions in regards to the sizing and customer service was super quick to respond, very friendly and helpful. I will always buy from Lumiere!

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

The best reins!

Easy purchase experience. My daughter and I are obsessed with these reins! So soft and don’t give our hands blisters when riding without gloves. 10/10 the only reins we will ever use going forward!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product! My new bridle is absolutely stunning and I have received many compliments on it. Ships quickly and in a nice protective bag for storage later

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning bridle

Absolutely stunning bridle, lovely quality
And beautiful packaged. I can’t wait to try it on my mare. Super fast order process and shipping. Will definitely shop with you guys again!

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality and range

Great fast service, a super range of bridles which are of lovely quality. The best part is being able to buy individual bridle pieces so I can mix and match and have spares.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

I love my Lumiere bridle

I love my Lumiere bridle. Fits beautifully on my point for dressage. Most recently bought a gorgeous browband for my son’s pony and it looks stunning! Good quality and gives that classy professional look!

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

HIGHY RECOMMEND!!

I have made a few purchases from Lumieree and I have loved every single item! They provide excellent quality products and exceptional customer service. I highly recommend Lumieree 🫶🏼

November 1, 2024
Unprompted review

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