As an 82 year old, I bought the Luminance Eye Brightener to help disguise my dark lines under my eyes. I liked the case and brush and pink tones which seem to help lighten the lines but don’t total... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Luminance Milano, we believe that luxury beauty should be accessible, high-performance, and effortless. Inspired by Milan’s timeless elegance and cutting-edge fashion, we create premium makeup essentials designed to enhance natural beauty while caring for your skin. Join thousands of beauty lovers who have discovered the Luminance Milano difference. Because when it comes to beauty, you deserve the best without compromise.
Contact info
4850 Tamiami Trail North, Suite 301, 34103, Naples, United States
- +18888316424
- info@luminancemilano.com
- luminancemilano.com
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The products are wonderful and the…
The products are wonderful and the delivery timely. Thank you
I ordered the self adjusting…
I ordered the Luminance Milano self adjusting foundation. It did not properly adjust to my skin tone , but they provided good follow up and offered a refund. I think this is a newer company - hopefully trying to do better. They proved that with good customer care.

Reply from Luminance Milano
Waiting time for shipment
Waiting time for my product was short! I was surprised when I received it!! I love my under eye powder that isn't a concealer! It feels like I lost 10 yrs. Except my extra skin around my eyes are still there. 😩
This product REALLY works!
This product REALLY works!! I have dark circles around my eyes and seriously have tried everything. I’m not an influencer or paid to say this. In fact I rarely even do reviews but I believe this product is awesome.
I Love the foundation and the pink eye…
I Love the foundation and the pink eye brightner! I love how the foundation makes your skin glow and how it matches perfectly!
Highly recommend.
Lori
The eye highlighter is a miracle…
The eye highlighter is a miracle worker! I also use the green for the small purple areas and set all of it with the setting powder. Got my sister hooked as well...we're both in our 70's and these 3 products help us look instantly refreshed!
Brightening and moisturizing
It’s a great brightener for around my eyes and feels hydrating on my under eye skin.
Works as promised!
Honestly, this is one of the very few items I've purchased online that I feel meets its promise. The formula is light and creamy and goes on with no problems. I instantly look better, lol; more awake and refreshed. It blends easily with my tinted moisturizers so I don't look like a weird raccoon. I totally recommend the product.
Excellent products
I am so disappointed with Luminance…
I am so disappointed with Luminance Milano. I was not happy with the make up and I asked for my refund. They said I would have to send it all the way back to China on my dime or I can settle for 30% back on my card. When I was not happy with that they offered 50% back on my card. They said their refund policy was in the details when they advertise their product. Buyer beware you will be responsible for the return back to China, which can cost upwards of $20-$30 and that’s if you successful otherwise you need to settle for 30% or 50% whatever you decide, you’ll settle for. Very disappointed and will never order anything from this company again.

Reply from Luminance Milano
didn’t see any improvement in the look…
didn’t see any improvement in the look of my skin…bags not cover and pore remover did nothing. won’t be buying again

Reply from Luminance Milano
Excellent coverage
Excellent communication regarding shipment, location, and estimated time of delivery. Under eye concealer is as promised.
I love how this product self adjusts to…
I love how this product self adjusts to the perfect shade when applied. Quick delivery and this product delivers. Very pleased with it and I will be purchasing again.
Money back guarantee costs you ALOT to return
So, you can forget about getting your money back with the 30 day money back guarantee. Here's what I found. No matter how I prepped my skin beforehand, this product amplifies any skin imperfections, and settles into pores making them appear both larger and uncovered. I tried it 10+ times with various bases and primers and the results were always the same. Also tried without anything on skin before application, and the results were always the same - brushing, sponging, working with my fingers just trying to get the product worked into my skin and have it covered smoothly. Nothing worked. I've niw just returned the product because of the assured money back guarantee. However since it's at your expense, and the product needs to be returned to CHINA, the cost to do so is $32, for product that cost $50. So if you are willing to try this with the understanding that you are going to kiss $32 goodbye if it doesn't meet your expectations -have at it!

Reply from Luminance Milano
Product is lovely
The make up arrived earlier than expected and the product is lovely
I have sent numerous emails asking how…
I have sent numerous emails asking how to cancel my subscription? A subscription I did not even sign up for?
I have not heard a word, which means I have to cancel the credit card they took the payment from. Terrible service. I should of checked the reviews. I want to know how my purchase turned into a subscription that I cannot cancel?

Reply from Luminance Milano
The foundation is a great product
The foundation is a great product. The color-adjusting shade is perfect. I will order again. Thank you for great customer service.
Total Satisfaction
I have always had dark circles under my eyes, and over the years have used so many concealer products which have always pulled at my skin. The Luminance Milano light, creamy, and refreshing concealer that you can easily apply with your finger by swirling from the compact case and tapping under your eyes has been my salvation in my aging years! I highly recommend this product and cannot wait to try some of their other lines…ordering online is a day and effortless, and delivery is quick! I have experienced total satisfaction with this product!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







